4.3 out of 5

"We paid for an executive room to be put in a room with the only window being in the Bathroom, I asked to change and was told that it would cost $20 pe ... " More

By a verified traveller on Sat 20 Jan 2018

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Changi awaits you at Crowne Plaza Changi Airport. You'll be 7.4 km (4.6 mi) from Changi Museum and 19.5 km (12.1 mi) from Esplanade Theatres. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

All 563 rooms feature TVs with satellite channels, and you can enjoy free WiFi, iPod docks, and wired Internet. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include rainfall showerheads, bathrobes, and free toiletries. Separate bathtubs and showers, coffee/tea makers, and free newspapers are also available.

A day of pampering at Essence Vale Spa can include massages, body wraps, and mani/pedis. The restaurant, Imperial Treasure, serves Chinese cuisine and is open for lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 24-hour fitness centre and spa tub. 10226 square feet (950 square metres) of event facilities include conference rooms, and other business amenities include a business centre and limo/town car service. Plus you'll find free WiFi in public areas and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of self parking.

Within a 20-minute drive of this 5-star Changi hotel, attractions include Raffles City and Peranakan Museum.

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£98 per night

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, View (Runway View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Changi Airport ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
3 out of 5

Good location

Pros: Location for airport
We paid for an executive room to be put in a room with the only window being in the Bathroom, I asked to change and was told that it would cost $20 per night to change, only to find on check-out I had been charged $40 per night! Have complained but hotel not interested!

Posted by , from uk on 20 Jan 2018

Was this review helpful to you?
4 out of 5

Great for an overnight stay between flights

Pros: Easy to get to. Walking distance from terminal 3 arrivals and easy connections to other terminals.
Cons: Wasnt keen on the bathroom being separated only by a glass door to the bedroom. No privacy - room 1050.
Location: Direct connection to terminal 3, good food and drink choices either in the hotel or the airport.
Checked in with minimum fuss after a long flight. Got room 10th floor with view of arriving aircraft although no noise from them. The bedroom is as you enter then bathroom is by the window, not sure if all rooms are like this - only separated by a glass partition, not very private! Had a meal and beer in the bar which was great, very friendly staff.

Posted by , from Manchester UK on 11 May 2017

Was this review helpful to you?
3 out of 5

Changi overnight stay

The hotel is really dark all throughout the common areas. Hotel room was okay but not clean which was surprising for Crowne Plaza and of course for the amount we paid. The shower was quite filthy and floor was dirty. I'd be staying at the transit hotel where possible next time. Breakfast was mediocre, way better to go outside the hotel and eat at Changi airport!

Posted by , from UK on 30 Apr 2017

Was this review helpful to you?
5 out of 5

Convient location

Location: Spent the day in Singapore visiting the local attractions after receiving a map at hotel with recommended attractions
Entrance to hotel inside airport, on entry spacious and clean with helpful staff. Room large clean and beautifully designed. Arrived late but food still available which was great after a long flight. Breakfast was exceptional with so much choice including cooked to order choices all served by very pleasant and helpful staff. All in all would spend more time at the hotel.

Posted by , from Aldershot UK on 1 Mar 2017

Was this review helpful to you?
5 out of 5

Super Fancy

Pros: The aesthetics, the comfort
Cons: A less Westernised room service menu
Location: A taxi to Orchard Road in the city is affordable and takes twenty minutes - if you have time, I recommend going and taking a peek!
You can get to the hotel by just walking inside the airport itself which is so convenient and a relief after a long flight. It is a super fancy place and the architecture and interiors are amazing. Despite being so close to the planes, it was nice and quiet. My room (a non-smoking king deluxe) was large and the air conditioning was much needed and fantastic. The bath was nice and the toiletries were luxurious. All in all I really recommend this place.

Posted by , from London on 28 Sep 2016

Was this review helpful to you?
4 out of 5

Great trip

Rooms clean & very spacious. Great shower room. Staff friendly & helpful towards us during our stay. Enjoyed our short stay & good value for money, will definitely book Crowne Plaza again.

Posted by on 10 Mar 2016

Was this review helpful to you?
5 out of 5

Best Concierge Service in Asia

Great Hotel but overall the Concierge Service was outstanding this guys went the extra mile helping my wife traveling alone with an infant to find her missing luggage at Changi Airport and finding out there was a plane change and really catered to help her with the baby like no place else. So I Highly Recommend Crown Plaza and my special thanks to Concierge for going the extra mile during my absence.

Posted by on 30 Apr 2015

Was this review helpful to you?
4 out of 5

great hotel for in transit travellers

I found on arrival the staff on reception very friendly and most helpful which continued thoughout my stay at the plaza. I also found my room very clean althou I found the décor a little strange for a hotel room [i.e.the patten on the wall paper far to big for the size of the room]but that aside my stay was very enjoyable

Posted by on 25 Apr 2014

Was this review helpful to you?
4 out of 5

Great Location - Quality Rooms....BUT.....

This is my second visit to this hotel and I have to mark it down a star from my first assessment. Having spent nearly £200 on a family room I mistakenly thought this included breakfast. It did not and I was asked to pay a further £70 at the hotel for a family of 2 adults and 2 young children for a breakfast. I refused and had a brilliant cheap breakfast in Terminal 3 Food court instead. The ultimate insult to injury was the fact that the Hotel still charges additional high charges to use WiFi. This should be free at the rates charged. The hotel clearly does not listen to feedback. Lovely though.

Posted by on 4 Dec 2013

Was this review helpful to you?
5 out of 5

Perfect hotel after long flight!

We stayed overnight last year en route to Perth and were pleasantly surprised at how much we enjoyed our stay. Did the same this year but stayed for 3 nights - as most guests seem to be in transit the pool is never crowded, very comfortable beds, the MRT station is a few mins walk so easy access into Singapore City and the hotel facilities are excellent - we will be returning again later in the year.

Posted by on 16 Apr 2012

Was this review helpful to you?

About the Crowne Plaza Changi Airport

Location 75 Airport Boulevard, Singapore, 819644

Property Features

Crowne Plaza Changi Airport offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include A business centre and a limo/town car service. Event space at this hotel measures 10226 square feet (950 square metres) and includes conference rooms. A 24-hour fitness centre, multilingual staff, and gift shops/news stands are also featured at the luxury Crowne Plaza Changi Airport. Parking is available for a fee.

  • 563 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 dining venues
  • 10226 sq ft of conference space
  • 950 sq. m of conference space
  • Built in 2008
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Concierge
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop

Family Friendly Amenities

  • Free WiFi


Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Singapore (SIN-Changi) (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Changi Airport offers 563 forms of air-conditioned accommodation with iPod docking stations and minibars. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Imperial Treasure – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Azur – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Lobby Lounge – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

  • Golfing nearby

Spa Services

Essence Vale Spa has 4 treatment rooms. Services include massages, facials, body wraps and body scrubs.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 70.62 per day.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD35 per person (approximately)
  • Fee for in-room wired Internet: SGD 21.18 per 24-hour period (rates may vary)
  • Self-parking fee: SGD57.60 per day
  • Rollaway bed fee: SGD70.62 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Changi Airport Hotel
  • Crowne Plaza Changi Airport
  • Crowne Plaza Singapore
  • Crowne Plaza Changi Airport Singapore

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.