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3.7 out of 5

"Very good location for tourists and business trips. Control of the room is from your smart device which is good but can be frustrating when you just w ... " More

By a verified traveller on Fri 13 Sep 2019

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Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£180* Per night/room 30 Apr - 1 May

Corner Studio Room 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Garden Junior Suite 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Coleman Suite 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crystal Club Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Double or Twin Room - Weekly Housekeeping

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Grand Park City Hall. During your stay, you're just a quick walk from Raffles City. Free WiFi in public areas, free self-parking and an outdoor pool are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and spaciousness
  • Steps from Civil Defence Heritage Gallery and Singapore Philatelic Museum

Grand Park City Hall ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Park City Hall

Everyone (1) Couples (2)
4 out of 5
Very good location for tourists and business trips. Control of the room is from your smart device which is good but can be frustrating when you just want to flick on a light quickly in the night. When the shopping centre opens I think this will be a very attractive venue with lots of places to eat.

Posted by on 13 Sep 2019

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Comment from Hotel Management

19 Sep 2019 by John

Thank you and best wishes,

3 out of 5
The hotel is located in the heart of Singapore, perfect to reach everything by walk. The staff is very friendly and helpful. But everything else leaves much to be desired: - bedsheet had blood stains (looks like from nosebleeds) and the room is very noisy (you can hear every shower of your neighbour). - the selection of the breakfast buffet is really, really small and not worth the money.

Posted by on 5 Nov 2019

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4 out of 5

Posted by on 8 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by John

We thank you for staying with us. Safe travels,

About the Grand Park City Hall (SG Clean)

Location 10 Coleman Street, Singapore, 179809

Property Features

Grand Park City Hall offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Grand Park City Hall. Limited free parking is available on a first-come, first-served basis. This 5-star Singapore hotel is smoke free.

  • 343 guestrooms or units
  • 10 levels
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: City Hall Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Grand Park City Hall offers 343 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 50-inch flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Grand Park City Hall has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit or debit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 38 for adults and from SGD 19 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Hall Grand Park
  • City Park Grand
  • Grand City Hall
  • Grand City Park
  • Grand City Park Hall
  • Grand Park City
  • Grand Park City Hall
  • Grand Park City Hall Hotel
  • Grand Park City Hall Hotel Singapore
  • Grand Park City Hall Singapore
  • Grand Plaza Hotel Singapore
  • Grand Plaza Park Hotel Singapore
  • Grand Plaza Park Royal Singapore
  • Grand Plaza Singapore
  • Grand Park City Hall Hotel
  • Grand Park City Hall Singapore
  • Grand Park City Hall (SG Clean)
  • Grand Park City Hall Hotel Singapore

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.