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3.8 out of 5

"Great location. Fantastic staff that were very helpful and were able to give directions and information about the town and what to see. Singaore zoo w ... " More

By a verified traveller on Tue 17 Apr 2018

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Executive Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£76* Per night/room 1 May - 2 May

Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Connecting Rooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the great public transport around Hotel Royal @ Queens (SG Clean). During your stay, you're just a quick walk from Orchard Road. Free WiFi in public areas, free self-parking and an outdoor pool are available. This 3.5-star hotel has 231 rooms. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with LED TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at Queens Brasserie
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and a porter
  • Guests have great things to say about the location and the proximity to public transport
  • Just a 5-minute walk from Fort Canning Park and 6 minutes on foot from Orchard Road

Hotel Royal @ Queens (SG Clean) ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Royal @ Queens (SG Clean)

Everyone (1) Business (2) Couples (1)
5 out of 5
Great location. Fantastic staff that were very helpful and were able to give directions and information about the town and what to see. Singaore zoo was fantastic, the hop on hop off bus was great to see the town.

Posted by on 17 Apr 2018

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Comment from Hotel Management

18 Apr 2018 by Nordin Bin Mohamad/E-commerce Sales

Good morning Sir/Madam Thank you for sharing your feedback which we deeply appreciate. We are happy you had a wonderful stay with us and we hope to see you again in the future. Sincerely

3 out of 5

Stopover

The reception staff were all excellent as were the porters. Regarding the room we feel the bathroom was very tired and could do with a makeover. On departure we did report the slow emptying sink. The fridge came on very often and was quite noisy. There were a pair of someone elses socks in the cupboard next to the safe and we were a little surprised to find the cups and saucers not washed after a room visit from the daily. We were not upset by staying here but would probably not stay there again.

Posted by on 12 Jan 2015

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4 out of 5

As expected

Hotel/room was as promised, no any disappointments. Good location, room pricing and quality. Nice Sushi-restaurant in next door. Breakfast over priced and Wifi was slow.

Posted by on 15 Apr 2013

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3 out of 5

Description

Dans une ville ou la propreté est la règle il est surprenant d'avoir un hôtel ou la propreté de la chambre laisse à désirer: tâches sur les rideaux, fenêtre qui ne ferme pas, salle de bain moisie, miroir non nettoyé. Le jour de 5 cm sous la porte paliere est edifiant, impossible de recuperer de l'avion au calmeLe prix du mini bar est cher, mais dans les prix locaux.quartier étudiant, à deux pas de rafles city.

Posted by on 10 Dec 2012

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About the Hotel Royal @ Queens (SG Clean)

Location No. 12 Queen Street, Singapore, 188553

Renovations + Closures

The following facilities or services will be unavailable from July 29 2020 to March 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Business centre
  • Fitness facilities
  • Swimming pool

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. Public spaces have free WiFi. An outdoor pool, multilingual staff, and concierge services are also featured at the business-friendly Hotel Royal @ Queens (SG Clean). Limited free parking is available on a first-come, first-served basis. This 3.5-star Singapore hotel is smoke free.

  • 231 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Changi Airport (SIN) (19.7 km / 12.2 mi)
  • Metro station: Bras Basah Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Hotel Royal @ Queens (SG Clean) offers 231 forms of air-conditioned accommodation with minibars and a safe. 43-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Queens Brasserie – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.

Queen's Bar – On-site bar. Open daily.

Grace Court Vegetarian – This restaurant specialises in vegetarian cuisine. Open daily.

Grand Banquet Restaurant – This restaurant specialises in Chinese cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 76.51 per night.

Pet Policy

  • Pets and service animals are not allowed at Hotel Royal @ Queens (SG Clean)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 31.54 for adults and SGD 23.30 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: SGD 76.51 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal Queens
  • Queens Royal Hotel
  • Royal Hotel Queens
  • Royal Queens
  • Royal Queens Hotel
  • Royal Queens Hotel Singapore
  • Royal Queens Singapore
  • Hotel Royal @ Queens Singapore
  • Hotel Royal @ Queens
  • Royal @ Queens Singapore
  • Royal @ Queens
  • Hotel Royal @ Queens
  • Royal Queens Sg Clean
  • Hotel Royal @ Queens (SG Clean) Hotel
  • Hotel Royal @ Queens (SG Clean) Singapore
  • Hotel Royal @ Queens (SG Clean) Hotel Singapore

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.