"We liked the hotel. Nice area. We was disappointed that we received no upgrade even though this is a VIP access hotel. It's misleading as we were tol ... " More
11 Mar 2020 by hjtsgm
Dear ColinB, thank you for the review. We are pleased that you enjoyed your stay experience. The constructive comment regarding upgrade is appreciated, we are sorry for the disappointment caused. Looking forward to welcoming you back. Best regards, Vathsala Subramanianam, General Manager
11 Mar 2020 by hjtsgm
Dear James, thank you for the review. We are delighted that you enjoyed your stay experience and thank you for the nice words. We'd love to see you againl, looking forward to welcoming you back. Best regards, Vathsala Subramanianam, General Manager
29 Jul 2019 by hjtsgm
Dear Traveller, thank you for your review. We are so pleased to know that you like our location, and have enjoyed our pool and breakfast too. Thank you for the nice words. Looking forward to welcoming you back. Best regards, Vathsala Subramaniam, General Manager
JEN Singapore Tanglin by Shangri-La (SG Clean) offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. A kids' pool, a fitness centre, and a sauna are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La (SG Clean). You'll have access to the health club at a partner property. Self parking is free. This 4-star Singapore hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
JEN Singapore Tanglin by Shangri-La (SG Clean) offers 565 air-conditioned accommodations with a safe and free newspapers. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
J65 – This restaurant serves breakfast, lunch and dinner.
Ah Hoi's Kitchen – This restaurant specialises in Singaporean cuisine and serves lunch and dinner.
24-hour room service is available.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa at Traders Hotel has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and Shangri-La Cares (Shangri-La) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
