"Good location. Cleaness and neat room, hall and lobby. Good food. Good employees and hospitality. Would love to recomend to friends " More

By SRIHARTINI DJOKO on Wed 24 Jun 2015

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Hotel Description

Our customers tell us they can't get enough of the quiet rooms at Mandarin Orchard Singapore. During your stay, you'll be connected to a shopping centre and just a quick walk from Orchard Road. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 1971, this 5-star hotel has 1077 rooms over 39 floors. All rooms offer free WiFi and TVs.

  • Air-conditioned rooms with 24-hour room service, TVs and minibars
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a fitness centre
  • Guests speak favourably about the bar and the central location
  • Steps from Orchard Road and Takashimaya Shopping Centre
  • Airport and local-area shuttle service available for a fee

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£148 per night

Superior Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Meritus Club Premier King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regency Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Mandarin Orchard Singapore ratings based on 10 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mandarin Orchard Singapore

Business (4) Couples (3) Family (2) Friends (1)
4 out of 5

nice trip

Good location. Cleaness and neat room, hall and lobby. Good food. Good employees and hospitality. Would love to recomend to friends

Posted by on 24 Jun 2015

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4 out of 5

Just a stopover night

The hotel is very good. The pool is a bit small and lies mostly in shadow from the surrounding buildings. The staff is OK, but unfortunately the bedlinnen was a little bit moist. And, I am really sorry for that, the former revolving bar is closed down for good. I would recommend the hotel for a stopover holiday, or a short business trip.

Posted by on 10 Apr 2015

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5 out of 5

Family trip - convenient location

The hotel is located in a great place on Orchard Road - close to shopping malls and food courts as well as Somerset MRT station. Very comfortable, lovely hotel, clean and friendly staff. The lift system was a bit awkward at first - there are lifts that only serve floor 21 and up, so to visit other family members, would have to go back down to the main lobby then back up another set. We had a nice view of Orchard Road.

Posted by on 10 Mar 2015

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5 out of 5

Great Centrally Located Stopover

Very helpful and charming Staff. Excellent location for buses and MRT

Posted by on 5 Jun 2014

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3 out of 5
Hieno hotelli hyvällä paikalla. Mutta, persoonaton iso komplexi. Kallis Minulla saneerattu huome, hieno mutta huono äänieristys

Posted by , from Helsinki on 11 Oct 2016

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4 out of 5

Shoppailijan sijainti

Hotelli sijaitsee aivan keskellä vilkkainta ostokatua. Naapurista löytyy Pradaa, Cuggia ym ja alakerrasta Armania. Hotelin respa sijaitsi poikkeuksellisesti viidennessä kerroksessa, jonne löytää kyllä opastuksen jälkeen. Kyltit ehkä hieman hukassa, mutta henkilökunta kohteliasta ja ystävällistä. Huoneet siistit ja varustettu kylpytakeilla, tohveleilla, hiustenkuivaajalla, silitysraudalla ja -laudalla sekä kahviautomatilla. (Olimme premium-huoneessa). Huoneen sisustus hieman tumma ja synkähkö, mutta siisti.

Posted by on 4 Feb 2015

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4 out of 5

Gutes Stadthotel

Der Eingangsbereich ist unattraktiv, da man sozusagen über den Bereich der Tiefgarageneinfahrt ins Hotel gelangt. Standort ist super, quasi direkt an der Station für Hop On Hop Off. Zimmer waren gut und sauber. Wasserdruck in Dusche war sehr gut (ungewöhnlich für Asien, da sonst recht "lasch"). Preis-Leistung für Singapur gut.

Posted by on 18 Aug 2014

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4 out of 5

Sehr zentrale Lage

Beste Lage an der Orchard Road. Freundliches Hotelpersonal, geräumiges sauberes Zimmer, reichliches Frühstücksbuffet.

Posted by on 14 Dec 2013

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5 out of 5

Gutes Hotel für Geschäftspersonen

+ Nettes und hilfsbereites Personal. - Schlechter Fernsehempfang (Ton und Bild)

Posted by on 30 Mar 2013

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1 out of 5

Schwaches Personal, diverse kleinere Probleme

Eher unfreundliches Personal (Front-Desk, Bellman) sowie diverse kleinere technische Probleme (mit WIFI, Klimaanlage, TV) das zwar nach Aufforderung behoben wurde, aber dennoch Zeitraubend ist und nervt. Am Schluss dann noch eine falsche Rechnung. Gibt in Singapore diverse bessere Optionen fürs selbe Geld.

Posted by on 11 Mar 2012

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About the Mandarin Orchard Singapore

Location 333 Orchard Road, Singapore, 238867

Property Features

Mandarin Orchard Singapore offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Mandarin Orchard Singapore. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Singapore hotel.

  • 1077 guestrooms or units
  • 39 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1971
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Singapore (SIN-Changi) (22.8 km / 14.2 mi)
  • Metro station: Orchard Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Mandarin Orchard Singapore offers 1077 forms of air-conditioned accommodation with minibars and a safe. Televisions come with pay-per-view films. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Films for purchase
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Bar on 5 – On-site bar. Happy hour is offered. Open daily.

Chatterbox – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Open daily.

Coffee and Crust – This café only serves light fare. Open daily.

Shisen Hanten – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.

Triple Three – This buffet restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150.0 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this property in advance to reserve a crib (infant bed). Contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 33 for adults and SGD 23 for children (approximately)
  • Airport shuttle fee: SGD 110.00 per vehicle (one way)
  • Valet parking fee: SGD 15.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: SGD 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Orchard Singapore Hotel
  • Mandarin Orchard Singapore
  • Mandarin Orchard Singapore Hotel Singapore
  • Meritus Mandarin Singapore
  • Singapore Mandarin
  • Meritus Mandarin Hotel
  • Mandarin Singapore

You should know

  • Mandarin Orchard Singapore offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.