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4.0 out of 5

"Reception staff not very well informed about the hotel. I called the hotel twice before arrival to check they have a bath tub and was told yes. The tr ... " More

By a verified traveller on Sun 12 Jan 2020

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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£111* Per night/room 11 May - 12 May

Premier Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Novotel Singapore on Stevens, you'll be within walking distance of Singapore Botanic Gardens. Features include free WiFi in public areas, plus 2 outdoor pools and 4 restaurants.

  • Free WiFi
  • Enjoy international cuisine at Food Exchange, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and bicycles to rent
  • Just a 2-minute drive from Singapore Botanic Gardens and a few minutes from Orchard Road
  • Local-area shuttle service available for a fee

Novotel Singapore on Stevens ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Singapore on Stevens

Everyone (2) Couples (1)
3 out of 5
Reception staff not very well informed about the hotel. I called the hotel twice before arrival to check they have a bath tub and was told yes. The trainee on reception at checkin says their rooms don’t have bath tubs. I also asked the same receptionist how long it would take to walk to Newton Circus to which she replied 4 minutes!! In fact it took 23 minutes. The next dat yet again I asked the receptionist where the hotel alacarte restaurant was to which she replied on the second floor, after much searching and going back to the reception to speak with someone different I was told it was on the ground floor next door. I know trainees need to learn but their tutors need to teach them better.

Posted by on 12 Jan 2020

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5 out of 5
Great hotel. Very satisfied with our room and all amenities. Great location

Posted by on 2 Apr 2019

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4 out of 5

Posted by on 10 Feb 2019

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4 out of 5
Hotel is in a quiet location with easy access to all main places to visit in Singapore. Also frequent hotel shuttle bus to Scotts Rd & Orchard Rd shopping. Very helpful staff, especially Vivian & Beulah at Food Exchange, and 2 good pools for relaxation. Very much enjoyed our stay.

Posted by , from London on 2 Apr 2018

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About the Novotel Singapore on Stevens

Location 28 Stevens Road #01-01, Singapore, 257878

Property Features

Novotel Singapore on Stevens offers its guests 2 outdoor swimming pools, an outdoor tennis court, a 24-hour health club, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 9 meeting rooms. A terrace, tour or ticket assistance, and an arcade/games room are also featured at the family-friendly Novotel Singapore on Stevens. Parking is available for a fee. This 4-star Singapore hotel is smoke free.

  • 254 guestrooms or units
  • 10 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2017
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Metro station: Stevens Station (0.9 km / 0.5 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Singapore on Stevens offers 254 accommodations with minibars and a safe. LED televisions come with digital channels. Bathrooms include a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Food Exchange – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

L'Apertif Tapas Bar – This tapas bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Winestone – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 1 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Novotel Singapore on Stevens

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Children stay free - maximum age 12
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 20 per person
  • Self-parking fee: SGD 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Singapore Stevens Hotel
  • Novotel Stevens Hotel
  • Novotel Singapore Stevens
  • Novotel Stevens
  • Novotel Singapore on Stevens Hotel
  • Novotel Singapore on Stevens Singapore
  • Novotel Singapore on Stevens Hotel Singapore

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.