7 Mar 2018 by Benny Chung General Manager
Dear Tuija, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. Regarding the guest profiles, you are right that we are a hot favourite for guests hailing from South Asia given our location. We do also welcome many corproate guests from all over the world. We hope your stay was pleasant and we look forward to always providing you with the best service whenever you visit us. Best Regards,
4 Feb 2018 by PARKROYAL on Kitchener Road
Dear Hannu, Thank you for sharing this rating of your recent stay at our hotel. We appreciate your valuable feedback, and this is essential in our continuous efforts to improve our service standards. We regret that we missed the opportunity to delight you beyond your expectations, and we apologise for failing to leave an overall positive impression during your visit with us. Please be assured that your feedback with regards to the service provided by our associates has been taken onboard and will be addressed in order to continuously improve our standards. We appreciate your feedback and hope we will have another chance to recover your impression of our hotel. Best Regards, Benny Chung General Manager
PARKROYAL on Kitchener Road (SG Clean) offers its guests an outdoor pool, a 24-hour fitness centre, and a kids' pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. There's an onsite business centre. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly PARKROYAL on Kitchener Road (SG Clean). You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Singapore hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
PARKROYAL on Kitchener Road (SG Clean) offers 542 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Spice Brasserie – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Reservations are required.
Si Chuan Dou Hua – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts credit cards, debit cards and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.