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"Very good room, breakfast and close to transport for getting to main areas of interest. Pleasant swimming pool. " More

By a verified traveller on Wed 04 Oct 2017

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Hotel Description

The shopping around PARKROYAL on Kitchener Road gets good marks from our customers. During your stay, you're just a quick walk from Mustafa Centre. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 1983, this 4-star hotel has 532 rooms over 21 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at Spice Brasserie
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the value of their stay and the comfortable guestrooms
  • Just a 3-minute drive from Singapore Flyer and a few minutes from Gardens by the Bay
  • Airport shuttle service available for a fee

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£82* Per night/room 26 Oct - 27 Oct

Orchid Club King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Orchid Club Twin

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

PARKROYAL on Kitchener Road ratings based on 13 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for PARKROYAL on Kitchener Road

Everyone (2) Couples (4) Family (5)
4 out of 5

Good hotel & very convenient with transport

Pros: Very good, convenient.
Location: Close to transport for getting to main areas.
Very good room, breakfast and close to transport for getting to main areas of interest. Pleasant swimming pool.

Posted by , from UK on 4 Oct 2017

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4 out of 5

Great family hotel

We had a great stay in this lovely hotel. The staff were very helpful and even when we had to complain about some rowdy neighbours the staff addressed this quickly, professionally and rang to give us feed back. The hotel is excellently positioned in Little India, just opposite a large shopping Mall. this offered everything from a great food hall upstairs, to a supermarket, lots of places for breakfast, and to get packed lunch options etc as well as the usual Mall shopping experience. The Mall also led directly into the MRT which meant that you are just minutes away from the direct line to China town, and the Harbour to take you to Sentosa Island. As well as the mall, there are lots of eating options locally, although they are of course very Indian food focussed, but there is a McDonalds and kfC in the Mall if you have fussy kids, although be warned the que is always very long. Hotel has a great pool open from 10-10, with free towels. Plus the Gym looks out over the pool and is well equipped and had free iced water and towels. The family rooms were ideal, with a king bed in one portion and twins in another separate by a door for family privacy. The rooms were serviced everyday but not cleaned, and by the end of the two week stay our carpet needed a good Hoover. But we did have clean towels and bed linen each day and free bottles of water. Overall, the hotel met all our family needs, it was excellently positioned, felt very safe, was close to amenities, and had a great pool and very large family rooms. The cleaning could have been a little more enthusiastic, but the overall standard of the rooms were good and we have no complaints on that score. The staff were also great, especially the gentlemen who got us taxis.

Posted by on 17 Aug 2015

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5 out of 5

Good For South Indians

Hotel is very clean and excellent. Short walk to Mustafa Centre. Whether it is Breakfast or late dinner after the tour all Restaurant like ,Anjappar,Ponnuswamy,Murugan Idly,Komalams are in 2 minutes walking distance. Will recommend this except for cost.

Posted by on 2 Jan 2015

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1 out of 5

Joke - A total Disgrace

This hotel SHOULD NOT belong to the GHA Brand of Hotels I booked 5 Days in a Orchid Club Room but what a Joke this was. The "so called" Club Lounge is nothing more than a Self Service Canteen. The staff do not serve you drinks you have to get yourself. So called Cocktails No JUST a Bottle of Whisky / Gin / Vodka / Bourbon and Wine. Coffee Machine will work if have been emptied of ground coffee and staff know how to empty. I could go on but you have to waste your money to believe this. May be other Park Royal Hotels are good and belong in the GHA Brand, but Kitchener Road is nothing more than a Third Rate Hotel.

Posted by on 24 Sep 2014

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5 out of 5

Nice hotel at a good location

Conveniently located next to MRT station and bus stops. Lots of possibilities nearby for Shopping. Huge variety of Indian restaurants Travel agents are nearby where you can buy tickets to attractions cheaper than the listed price. Hotel is nice and clean though it feels a little bit old inside the rooms. Staff are friendly.

Posted by on 28 Dec 2014

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3 out of 5

Hotelli lähellä metroasemaa

Pros: Perus siisti.
Cons: Tiedotusta mitä missäkin on. Esim etsimme uima-allasta pitkään ennen kuin se löytyi kuudennesta kerroksesta,
Location: Sijainti on hyvä metroaseman vieressä. Ei erikoista nähtävää alueella. Hyvä kauppakeskus Square City Mall. Rähjäinen alue.
Hieman vanhahtavat huoneet kokolattiamatolla, mutta siisti. Sijainti on hyvä vieressä olevan metroaseman viuoksi, muuten alue on aika surkea. Sen pelastaa uusi kauppakeskus Square City Mall vastapäätä hotellia. Kauppakeskuksessa mahtava Ford Republic alue ja monet paikat aamupalaa varten. Hotellissa en söisi aamupalaa ellen olisi intialainen. Uima-allas oli kiva ja muiden vähällä käytöllä. Henkilökunta on ystävällistä ja avuliasta. Alueen mukaan hotellissa parveilee valtaisat määrät intialaisia.

Posted by , from Asikkala on 27 Feb 2018

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Comment from Hotel Management

7 Mar 2018 by Benny Chung General Manager

Dear Tuija, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. Regarding the guest profiles, you are right that we are a hot favourite for guests hailing from South Asia given our location. We do also welcome many corproate guests from all over the world. We hope your stay was pleasant and we look forward to always providing you with the best service whenever you visit us. Best Regards,

2 out of 5

Hieno uima-allas

Pros: Uima-allas on kiva ja kuntosali myös.
Cons: Huoneiden siisteys ja ikkunoiden pesu.
Location: Sijainti hyvä. Metropysäkki tien toisella puolella. Pikku Intia aivan vieressä, joten jos haluaa tutstua pikku Intiaan, oiva paikka.
Todella kiva uima-allas ja kuntosalii. Metro pysäkki tien toisella puolella, erittäin hyvä sijainti. Huoneessa ja hotellissa vahva suitsukkeen haju. Huoneen ikkunat olivat vihreän levän ja homeen peitossa.

Posted by , from Turku on 1 Feb 2018

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Comment from Hotel Management

4 Feb 2018 by PARKROYAL on Kitchener Road

Dear Hannu, Thank you for sharing this rating of your recent stay at our hotel. We appreciate your valuable feedback, and this is essential in our continuous efforts to improve our service standards. We regret that we missed the opportunity to delight you beyond your expectations, and we apologise for failing to leave an overall positive impression during your visit with us. Please be assured that your feedback with regards to the service provided by our associates has been taken onboard and will be addressed in order to continuously improve our standards. We appreciate your feedback and hope we will have another chance to recover your impression of our hotel. Best Regards, Benny Chung General Manager

3 out of 5
Hotel bien localisé si vous aimez l'ambiance de little India. Tout proche de Mustafa center. L'hôtel est grand, bien pour des groupes. Les chambres mériteraient d'être rafraîchies, odeur d'humidité, salle de bain moyennement moderne, les joints mériteraient d'être refaits. Je m'attendais à mieux pour une catégorie supérieure.

Posted by on 26 Nov 2016

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2 out of 5

Grosses Zimmer, Einkaufscenter/Restaurants gleich nebenan

Wir haben einen kostenlosen Upgrade in ein grösseres DZ erhalten. Sehr ansprechende Grösse und Ausstattung. Schneller Check-in Prozess. U-Bahn Station in weniger als 5 Minuten Entfernung. 24 Stunden Einkaufscenter (Mustafa) gleich nebenan, hier gibt's alles zu kaufen. Auch Geldwechsel. Wifi im Zimmer könnte etwas stabiler sein. Grosse Auswahl am Frühstücksbüffet, unbedingt mitbuchen!

Posted by on 18 Dec 2015

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4 out of 5

Goed adres voor citytrip

Een aantal dagen verbleven in dit hotel...prima uitvalsbasis voor een citytrip. Het hotel ligt iets verder gelegen van het centrum van Singapore, maar met de metro is alles makkelijk te bereiken. Een paar jaar geleden een standaard kamer gehad, maar nu gekozen voor een club kamer...eigen incheck en club lounge waar je veel rustiger kan ontbijten dan in het drukke algemene restaurant waar de vele Indiërs luidruchtig en niet altijd even sociaal aanwezig zijn. Verder beschikt het hotel ook over een prima zwembad voor een verkoelmoment. Al met al een prima hotel met goede en nette service voor een schappelijke prijs.

Posted by on 6 Nov 2015

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About the PARKROYAL on Kitchener Road

Location 181 Kitchener Road, Singapore, 208533

Renovations + Closures

The property will be renovating from 01 March 2019 until 30 April 2020 (completion date subject to change). The following areas are affected:

  • Guestrooms

The property will be renovating from 01 October 2019 until 30 November 2019 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • Bar/lounge
  • Dining venue
  • Front desk
  • Lobby

The following facilities will be closed from 01 August 2019 until 16 October 2019 (dates subject to change):

  • Fitness facilities
  • Swimming pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

PARKROYAL on Kitchener Road offers its guests an outdoor pool, a 24-hour fitness centre, and a kid's pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly PARKROYAL on Kitchener Road. You'll have access to the outdoor pool at a partner property. Self parking is free. This 4-star Singapore hotel is smoke free.

  • 1 building
  • 532 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Built in 1983
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Singapore (SIN-Changi) (20.4 km / 12.7 mi)
  • Metro station: Farrer Park Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

PARKROYAL on Kitchener Road offers 532 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Spice Brasserie – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Reservations are required.

Si Chuan Dou Hua – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Club 5 – This bar only serves light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 94 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • One child stays free
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 23.55 for adults and SGD 18.85 for children (approximately)
  • Rollaway bed fee: SGD 94 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kitchener Road
  • Kitchener Road Parkroyal
  • Parkroyal Kitchener
  • Parkroyal Kitchener Road
  • Parkroyal Kitchener Road Hotel
  • Parkroyal Kitchener Road Hotel Singapore
  • Parkroyal Kitchener Road Singapore
  • New Park Hotel Singapore
  • Parkroyal On Kitchener Road Hotel Singapore
  • Parkroyal On Kitchener Road Singapore
  • PARKROYAL on Kitchener Road Hotel
  • PARKROYAL on Kitchener Road Singapore
  • PARKROYAL on Kitchener Road Hotel Singapore

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.