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"Great location. Hotel is generally ok but is in desperate need of some TLC. It looks and feels old,tired,outdated,a lick of paint and new brighter lig ... " More

By a verified traveller on Fri 22 Nov 2019

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Hotel Description

Our customers tell us that they enjoy the public transport around Robertson Quay Hotel. During your stay, you're just a quick walk from Robertson Quay. Free WiFi in public areas, free self-parking and an outdoor pool are available. This 3-star hotel has 148 rooms over 10 floors. Enjoy your stay with amenities like free WiFi and satellite TV channels in each room.

  • Air-conditioned rooms with satellite TV, room service (during limited hours) and electric kettles
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the proximity to public transport and the value of their stay
  • Steps from Robertson Quay and 13 minutes on foot from Orchard Road
  • Airport shuttle service available for a fee

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£53* Per night/room 16 Aug - 17 Aug

Standard Single Room (1 Single Bed)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds - Package)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room (2 Single Beds)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Twin Room (2 Single Beds)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Triple Room (1 Single Bed & 1 Queen Bed - Package)

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Robertson Quay Hotel ratings based on 10 verified reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Robertson Quay Hotel

Everyone (8) Couples (2)
3 out of 5
Great location. Hotel is generally ok but is in desperate need of some TLC. It looks and feels old,tired,outdated,a lick of paint and new brighter lighting would make all the difference. Breakfast choice was same everyday,Bread/toast,fried/scrambled eggs,beans and sausage were the only options along with what looked like cornflakes and chocolate cereal chips, again nothing wrong but more variety in general would make so much more appealing . From reception several steps or a steep ramp were only route to the lifts/rooms.Odd for an hotel in which people with suitcases are its main guests.

Posted by on 22 Nov 2019

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3 out of 5

Posted by on 7 Dec 2018

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4 out of 5
Hotelli joen vieressä , lyhyt matka kaikkialle. Sijainti paras etu. Metroasema 400m. Perushuone, aamupala ok , paahtoleipä, muna ja nakit. Hinta- laatusuhde hyvä.

Posted by on 22 Jan 2020

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4 out of 5

Posted by on 27 Sep 2019

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4 out of 5
praktisches Hotel recht zentral gelegen am Ufer des Singapore River

Posted by on 1 Feb 2019

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2 out of 5
Das Hotel hat eine hervorragende Lage direkt am Singapore River. Wenn man keinen großen Wert auf Sauberkeit und Komfort legt, ist das Robertson Quay empfehlenswert. Das Zimmer wurde bei einem Aufenthalt von 5 Nächten nur oberflächlich gereinigt. Das Frühstück bietete keine große Auswahl, was uns aber im Voraus bewusst war. Wir empfehlen ein bisschen mehr Geld in die Hand zu nehmen und ein besseres Hotel zu buchen.

Posted by , from Viersen, Nordrhein-Westfalen on 3 Sep 2018

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4 out of 5
Hôtel relativement bien situé dans Singapour, proche d'une station de métro. Il permet de se rendre en métro ou a pied visiter le quartier de Marina Bay. Les chambres sont par contre très étroites et petites, ce qui ne nous a pas déranger mais qui peut être un problème pour certains. Le petit déjeuner reste toutefois basique et pourrait être améliorer. Attention à ceux qui ont un vol tôt le matin, la nuit le métro ne circule pas et il faudra alors prendre un taxi pour se rendre de l'hôtel à l'aéroport.

Posted by on 8 Aug 2018

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4 out of 5

Sehr zentral, klein aber fein

Nettes Hotel, kleine aber schöne und absolut ausreichende Zimmer, Frühstück war in Ordnung, jedoch nicht sehr vielfältig, cooler Pool zum entspannen nach dem Sightseeing, perfekt für eine Städtereise

Posted by , from köln on 21 Mar 2018

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2 out of 5

Suuri pettymys

Aamupala oli surkea - leivän päälle vain marmeladia ja muuten vain munia ja nakkeja. Huoneet pieniä eikä siivottu kunnolla (samat pölyt pöydillä ja lattiat imuroitiin harvoin). Joissain huoneissa saa polttaa, joten haju kantautui ilmastointikanavan kautta polttamattomiin huoneisiin. Hotellin siivooja kadotti toisen lenkkarini (vahingossa tai ei) mutta kun kenkää ei löydetty, hotellivirkailijat väittivät minun hävittäneen sen itse, eivätkä siksi korvaa kenkää. Koin kohtelun tämän asian suhteen hyvin törkeäksi. En voi suositella hotellia kenellekkään.

Posted by on 5 Jan 2018

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3 out of 5

Affordable hotel

Pros: Location
Cons: Room size and breakfast.
Location was ok, but breakfast was very small. Not much to eat. Pool was small.

Posted by , from Finland on 24 Aug 2017

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About the Robertson Quay Hotel

Location 15 Merbau Road, Singapore, 239032

Property Features

Robertson Quay Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The family-friendly Robertson Quay Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This 3-star Singapore hotel is smoke free.

  • 148 guestrooms or units
  • 10 levels
  • Dining venue
  • Bar or lounge
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Singapore (SIN-Changi) (24.5 km / 15.2 mi)
  • Metro station: Fort Canning MRT station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Robertson Quay Hotel offers 148 forms of accommodation with a safe and a hairdryer. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Satellite channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

The Sailors Restaurant – This restaurant only serves dinner.

Home Beach Bar – This restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Individually wrapped food options are available for breakfast

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it follows sanitisation practices of SG Clean (Singapore) guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of SG Clean (Singapore) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guests' stays 24 hours

Hotel Names

  • Hotel Robertson Quay
  • Robertson Hotel
  • Robertson Quay
  • Robertson Quay Hotel
  • Robertson Quay Hotel Singapore
  • Robertson Quay Singapore
  • Robertson Quay Hotel Hotel
  • Robertson Quay Hotel Singapore
  • Robertson Quay Hotel Hotel Singapore

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.