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4.0 out of 5

"I've stayed at Somerset a number of times. The only downside is the building works on Bencoolen Street " More

By a verified traveller on Mon 31 Oct 2016

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Deluxe Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The spacious aparthotels at Somerset Bencoolen Singapore get high marks from our customers. During your stay, you're just a quick walk from Orchard Road. You'll find features such as free WiFi in public areas, plus an outdoor pool and a fitness centre. This 4-star aparthotel has 107 aparthotels over 12 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.

  • Each apartment offers a kitchen, a separate living room and a separate dining area
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the proximity to public transport and the location
  • Just a 4-minute walk from Orchard Road and 8 minutes on foot from Bugis Street Shopping District
  • Airport shuttle service available for a fee

Somerset Bencoolen Singapore ratings based on 7 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Somerset Bencoolen Singapore

Everyone (5) Family (1)
4 out of 5

Value for money

I've stayed at Somerset a number of times. The only downside is the building works on Bencoolen Street

Posted by , from London on 31 Oct 2016

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Comment from Hotel Management

2 Nov 2016 by With Heartfelt Appreciation

Dear Carole, Greetings and welcome back! The team at Somerset Bencoolen sincerely thanks you for your valued support and we are heartened to know you had another enjoyable and comfortable stay at our serviced residence. We deeply regret to learn the only detraction of your otherwise perfect stay was the inconvenience caused to you by the ongoing construction works for the upcoming subway station and line. All of us sincerely seek your kind patience over this matter as we are very confident the new Bencoolen MRT station and Downtown Line will bring much value to our residents when these works are completed and the new Downtown Line comes into operation next year. It has been our great pleasure being of service to you and we earnestly look forward to welcoming you back and being of service to you again soon. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

4 out of 5
Gutes Hotel in hervorragender Lage Sehr freundliches Personal

Posted by on 17 Mar 2018

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Comment from Hotel Management

19 Mar 2018 by With Heartfelt Appreciation

Dear Valued Resident, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for your positive feedback. We are delighted you enjoyed most aspects of your stay with us and have found our location convenient and ideal for your holiday here. It has been our great pleasure to have been of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

4 out of 5
Huone oli luvatun kaltainen.Ehkä hieman pienempi mitä kuvista saattoi odottaa mutta luvatut asiat olivat siellä. Emme valitettavasti voi julkaista arvosteluja, joissa on loukkauksia tai kirosanoja tai joissa mainitaan huonehinta, henkilökohtaisia tietoja, nettisivuosoite tai puhelinnumero.

Posted by on 11 Jan 2018

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Comment from Hotel Management

18 Jan 2018 by With Sincere Appreciation

Dear Valued Resident, Thank you for choosing our serviced residence and for letting us know you had a comfortable stay with us. We humbly admit we are perplexed with your comments regarding materials you post and we would appreciate it if you could kindly write to us if you have any concerns. We assure you we value our residents' privacy, safety and security and will not compromise on these matters. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

4 out of 5
Kiva, todella tilava huoneisto, jossa paljon säilytystilaa, toimiva keittiö, erillinen makuuhuone, olohuone ja kylpyhuone. Siisti huoneisto, hyvä palvelu, perusvalikoiman aamiainen. Sijainti kätevä ostosten kannalta.

Posted by , from Helsinki on 23 Oct 2017

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Comment from Hotel Management

26 Oct 2017 by With Heartfelt Appreciation

Dear Virpi, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our serviced residence and for your positive feedback. All of us are delighted you had an enjoyable and comfortable stay with us. We are indeed thrilled to learn you have been impressed with our spacious apartment and have found our location convenient. We sincerely hope you will make our residence your choice accommodation whenever your travels bring you back. It has been our great privilege and pleasure to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

5 out of 5

Große Zimmer in sehr guter Lage

Das Hotel ist sehr zentral gelegen mit gutem Anschluss zum ÖV. ( Bus und MRT) Unser Apartment war sehr großzügig bemessen und gut ausgestattet. Auffallend die Freundlichkeit und Hilfsbereit aller Mitarbeiter. Mit dem offerierten Frühstück waren wir auch sehr zufrieden.

Posted by , from Bern, Schweiz on 16 Oct 2017

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Comment from Hotel Management

24 Oct 2017 by With Heartfelt Appreciation

Dear Roger, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for your lovely complement for our service. All of us are indeed heartened to learn you have found our location ideal and convenient. It has been our great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

4 out of 5

Viikon lomamatka Singaporessa

Pros: Sijainti oli erinomainen lähellä metroa ja useita nähtävyyksiä. Huoneisto oli hyvin varusteltu ja siisti.
Cons: Sänky saisi olla pehmeämpi ja aamiainen voisi olla monipuolisempi.
Location: Bras basahin metroasema on lyhyen kävelymatkan päässä ja lähistöllä on useita nähtävyyksiä ml. Kansallismuseo ja Fort Canning -puisto.
Vietimme viikon loman Singaporessa ja majoituimme Somerset Bencoolen -huoneistohotelliin, joka osoittautui hinta-laatusuhteeltaan varsin hyväksi valinnaksi. Huoneisto oli hyvin varusteltu ja todella siisti (siivottiin päivittäin). Erillinen vaatehuone oli mukava yllätys. Hotellin sijainti oli erinomainen lähellä metroa ja kävelymatkan päässä useista nähtävyyksistä. Ainoan ison miinuksen tuo kivikova sänky. Aamiainen oli perustasoa ja se sisältyi hintaan.

Posted by , from Helsinki on 6 Feb 2017

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Comment from Hotel Management

8 Feb 2017 by With Heartfelt Appreciation

Dear Tuomas, Greetings! The team at Somerset Bencoolen is delighted you had a great stay at our serviced residence and that you have found your recent stay with us to be of great value. We deeply regret to learn the only detraction of your stay was the firmness of our mattress and we are truly sorry for the discomfort caused to you. Kindly allow us to share that our Housekeeping team would be most pleased to place a mattress topper on the beds of residents who prefer a less firm support and we sincerely hope you will approach us for this mattress topper when you next stay with us. Do feel free to drop us a note when you make your reservations or approach our friendly Guest Service team when you arrive at our residence. It has truly been our great pleasure hosting you at Somerset Bencoolen and all of us earnestly look forward to being of service to you again in the near future. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

3 out of 5

Prima Lage und praktische Ausstattung

Pros: Der Pool und die Dachterrasse!
Cons: Die Zimmer könnten etwas stilvoller eingerichtet sein.
Location: Mitten in der Stadt, zwischen diversen Einkaufszentren, State Library und Museen. Alles super fußläufig zu erreichen.
Für Familien sehr praktisch, in der Küche hat man alles, was man braucht. Frühstück eher einfach, aber OK. Service sehr nett, schöner Stadtblick und der Pool auf der Dachterrasse ist sowieso toll. Nur das Zimmer ist vom Mobiliar etwas unansehnlich für den Preis. Wir waren trotzdem zufrieden für 3 Tage, weil wir mit Baby unterwegs waren und vom Babybett bis zu Herd und Mikrowelle alles vorhanden war.

Posted by on 23 Jan 2017

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Comment from Hotel Management

26 Jan 2017 by With Heartfelt Apprecaition

Dear Valued Resident, Greetings! Thank you for choosing our serviced residence for your recent holiday in Singapore. all of us are heartened to learn our spacious and fully-equipped apartment was ideal for your stay requirements especially as you were traveling with your baby. We sincerely appreciate your valuable feedback on the condition of our apartments and we would like to assure you our management shall be working with the relevant persons to seek improvements. It has been our great pleasure hosting your family and you. We earnestly look forward to being of service to you again. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

About the Somerset Bencoolen Singapore

Location No 51 Bencoolen Street, Singapore, 189630

Renovations + Closures

This property is undergoing renovations from 13 August 2019 until 30 September 2020 (completion date subject to change).

During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Property Features

Somerset Bencoolen Singapore offers its guests an outdoor pool, a fitness centre, and a kids' pool. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. An airport shuttle (available on request) is available for a fee. The family-friendly Somerset Bencoolen Singapore also features a garden, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Singapore aparthotel.

  • 107 guestrooms or units
  • 12 levels
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Fridge
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: Bras Basah Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Somerset Bencoolen Singapore offers 107 forms of air-conditioned accommodation with DVD players and a safe. This accommodation offers separate living rooms and includes desks. Accommodation at this 4-star aparthotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on weekdays only.

  • In-room kitchen
  • Separate bedroom
  • Dining room
  • Living room
  • LCD television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Kitchenware
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7 AM - 11:00 PM.

Airport shuttle service is available on request from 7 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 7 AM - 11:00 PM.

Airport shuttle service is offered on request from 7 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 53.5 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • UnionPay
  • 24-hour check-in
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SGD 85.60 per vehicle (one way)
  • Self-parking fee: SGD 7.49 per day
  • Rollaway bed fee: SGD 53.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bencoolen Somerset
  • Bencoolen Somerset Singapore
  • Singapore Somerset Bencoolen
  • Somerset Bencoolen
  • Somerset Bencoolen Apartment
  • Somerset Bencoolen Apartment Singapore
  • Somerset Bencoolen Singapore
  • Somerset Singapore
  • Somerset Singapore Bencoolen
  • Somerset Bencoolen Singapore Aparthotel
  • Somerset Bencoolen Aparthotel
  • Somerset Bencoolen Singapore Singapore
  • Somerset Bencoolen Singapore Aparthotel
  • Somerset Bencoolen Singapore Aparthotel Singapore

You should know

  • Somerset Bencoolen Singapore offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7 AM to 11 PM
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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