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"A very basic room, nowhere near "Executive Room" as booked! " More

By a verified traveller on Sun 28 Oct 2018

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Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£102* Per night/room 24 May - 25 May

Executive Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Family Quad-sharing

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Deluxe Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the pool at YWCA Fort Canning. During your stay, you'll be connected to a shopping centre and just a quick walk from Orchard Road. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. Built in 1997, this 3.5-star hotel has 175 rooms over 13 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned accommodations with flat-screen TVs, fridges and minibars
  • Free WiFi and wired Internet
  • Enjoy local cuisine at Cafe Lodge, a café with garden views
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests speak favourably about the proximity to public transport and the area's walkability
  • 5 minutes by foot from Orchard Road and a 4-minute drive from Marina Bay Sands Casino

YWCA Fort Canning ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for YWCA Fort Canning

Everyone (2) Business (1)
3 out of 5
A very basic room, nowhere near "Executive Room" as booked!

Posted by , from UK on 28 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Rasyidah

Thank you very much for your review. We value your feedback, in order to improve our services. We will look into the area of your feedback. We would like to apologize for any inconvenience caused to you. We are looking forward to welcoming you again in near future. Have a nice day.

4 out of 5

Zentral Preis-Leistung

Pros: zentral, bequemes Bett,
Cons: in der Dusche riecht es nach Abfluss
Location: sehr Zentral zur Orchard Road
Sehr zentral gelegen. U-Bahn in 5min zu erreichen. Gutes Preis-Leistungsverhältins wenn früh gebucht wird. Wir haben rund CHF 65.- für ein doppelzimmer ohne Frühstück bezahlt. Frühstück kostet rund 10 SGD und war ganz okey.

Posted by on 22 Mar 2017

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1 out of 5

ReiseNr. 7246732536036,7246731255773

Pros: Das Personal bei der Gepäckaufbewahrung.
Cons: In erster Linie die Kommunikation und die korrekte Übermittlung der Reservationsdaten! Lassen Sie Schimmel in den Bädern entfernen und desinfizieren.
Location: Lage Hotel ist sehr gut. Wenige Gehminuten zur U-Bahn, Bushaltestelle.
Gebucht im Internet über vom 16.-18.3.17 2 Zimmer. Bei Ankunft am 16.3. hat man uns im Hotel bestätigt, es sei nur 1 Zimmer reserviert. Sie gaben uns trotzdem ein Zimmer für die Nacht vom 16.3. mit Kreditkartenzahlung (siehe Beilage). Das Zimmer stank nach Moder, hatte nur 1 Nachttisch neben dem Doppelbett, und im Bad gab es jede Menge Schimmel. Am 17.3. früh telefonierte ich mit Fr. Demaret, erklärte ihr das Missgeschick, und bat sie um Bestätigung unserer Buchung ans Hotel, welcher offenbar dort nicht eingegangen war. Daraufhin bestätigte uns das Hotel am Nachmittag nach unserer Rückkehr, dass nun eine Bestätigung vorliegt von vom 17.-19.3. und wir in ein anderes Zimmer umziehen dürfen (einziger Unterschied es roch nicht nach Moder). Wir mussten aber am 18.3. wie gebucht abreisen! WIR FORDERN NUN DIE NACHT BIS 19.3. VON zurückzuerstatten. Wir mussten für die Nacht vom 16.3. mit unserer Kreditkarte im Hotel direkt bezahlen. Ob ich nochmals über ein Hotel reservieren werde, ist mehr als ungewiss!!!!

Posted by , from Bettingen/Schweiz on 21 Mar 2017

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Renovations + Closures

The property will be renovating from 14 December 2021 to 31 August 2022 (completion date subject to change). The following areas are affected:

  • Lift

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1539 square feet (143 square metres) and includes conference rooms. An outdoor pool, gift shops/news stands, and a garden are also featured at the business-friendly YWCA Fort Canning. A complete renovation of YWCA Fort Canning was completed in October 2019. This 3.5-star Singapore hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 13 levels
  • 1539 sq ft of conference space
  • 143 sq. m of conference space
  • Built in 1997
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Computer for guest use
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Fridge


Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet


  • Metro station: Dhoby Ghaut Station (0.6 km / 0.4 mi)

Room Amenities

YWCA Fort Canning offers 175 air-conditioned accommodations with minibars and a safe. 32-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to noon.

Cafe Lodge – Overlooking the garden, this café specialises in local cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

This property's elevators will be undergoing renovations from December 14, 2021 to August 31, 2022. Reduced elevator service will still be available.

All guests, including children, are required to present a valid government-issued ID card at check-in.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 70.62 per night.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

  • One child stays free
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available


Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between SGD 5 and SGD 40 per person (approximately)
  • Early check-in fee: SGD 117.70 (subject to availability)
  • Late check-out fee: SGD 117.70 (subject to availability)
  • Rollaway bed fee: SGD 70.62 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fort Canning
  • Fort Canning Lodge
  • Fort Canning Lodge Singapore
  • Fort Canning Singapore
  • Hotel Fort Canning Singapore
  • YWCA Fort Canning Lodge Singapore
  • Ywca Fort Canning Hotel Singapore
  • Ywca Fort Canning Singapore
  • YMCA Fort Canning
  • Fort Canning Lodge
  • YWCA Fort Canning Hotel
  • YWCA Fort Canning Singapore
  • YWCA Fort Canning Hotel Singapore

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at YWCA Fort Canning.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.