"Very Traditional hotel Spa area and facilties are nice,sauna a bit smaller than standard but very nice and hot Good customer service Breakfast served ... " More
19 Jun 2021 by Jo
Thank you for taking the time to review your recent stay at Hempstead House. We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back again in the future.
20 Dec 2018 by Jo, Reservations Team
Thank you for your review Michael. Should you stay with us again in the future, please feel free to request a room with lift access if you found the stair difficult. Kind Regards Jo
15 Dec 2017 by Anna
Good Afternoon Thank you very much for your kind words about staff and your feedback. It will be passed on to relevant departments. We hope to welcome you back in our hotel in near future. Kind Regards Anna Kijowska Reception Manager
16 Sep 2017 by Anna Kijowska
Good Afternoon Thank you very much for your feedback and kind words. We hope to welcome you back in our hotel in near future. Kind Regards Anna Kijowska Reception Manager
Hempstead House Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A business centre and a meeting room are available. Event space at this hotel measures 2519 square feet (234 square metres) and includes conference rooms. A seasonal outdoor pool, a sauna, and a library are also featured at the business-friendly Hempstead House Hotel. Free self parking is available. This 3-star Sittingbourne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hempstead House Hotel offers 34 accommodations with coffee/tea makers and complimentary dressing gowns. This individually decorated and furnished accommodation includes desks. Digital televisions are provided. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests are served a free English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Lakes Restaurant – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Brasserie – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Children aged under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Children under 16 years old are not allowed in the fitness facilities, health club or pool.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.