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3.5 out of 5

"Cheap clean and quiet (except for Saturday night). Evening food was average and mushrooms tasted 'fridgey'. Breakfast was crispy, bacon and sausages b ... " More

By a verified traveller on Tue 13 Mar 2018

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£60* Per night/room 16 Apr - 17 Apr

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking (Feature)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Holiday Inn Sittingbourne. During your stay, you'll be within walking distance of Sittingbourne and Kemsley Light Railway. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. Built in 1880, this 3.5-star hotel has 79 rooms over 2 floors. Each room includes amenities such as free WiFi and a plasma TV.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at The Coniston Kitchen
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 15 minutes on foot from Sittingbourne and Kemsley Light Railway and a 3-minute drive from Sittingbourne Heritage Museum

Holiday Inn Sittingbourne ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Sittingbourne

Everyone (4)
4 out of 5

Cheap and clean

Pros: Clean and quiet. Of note 2 electric recharge points which I put away for the future.
Cons: Food could be better. Computer issues apparently.
Location: West side of Sittingbourne approached from A249. Fine for visiting rellies. Sittingbourne is where God would stick an enema if the UK was constipated
Cheap clean and quiet (except for Saturday night). Evening food was average and mushrooms tasted 'fridgey'. Breakfast was crispy, bacon and sausages but fried eggs were not overcooked. I was told that bar shut at 9pm on Friday night. Only to find another member of staff then served us? Overall I got what I paid for and cleanliness came up to wife's standards. Would I come back? Yes.

Posted by , from Midlands on 13 Mar 2018

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Comment from Hotel Management

17 Apr 2018 by Coniston Team

Dear Incognito, Thank you for your feedback. It's great to get such a comprehensive view so we know what to continue and what to work on to improve. We hope you return to us soon.

4 out of 5

Nice hotel

Nice and clean, stay were friendly while there. Shame we (family of 2 adults & 2 kids & 1 baby) weren't allowed to book into the family room so bad to pay for 2 separate rooms! Unexpectedly, breakfast was included in the price making it a better deal than we expected. Fire alarm went off in the middle of the night and had to evacuate, difficult to tell who was stay and who were guests. All in all though it was coordinated relatively well.

Posted by , from UK on 3 Sep 2017

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5 out of 5

Plenty of parking, excellent service

Friendly staff with an easy check in. The room very comfortable.

Posted by , from KT on 26 Sep 2016

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1 out of 5

Modern Hotel, however the rooms were filthy!!

Pros: location
Cons: Cleanliness
We had booked a double room for one night for our anniversary. On arrival we were told that they couldn't find our booking and the only thing they could offer us was a twin room. I rejected this as we had booked a double not a twin. After some time she finally found our booking and give us our room key. When i got to the room , I honestly could have cried, the room was filthy, the carpet wasn't hoovered, the bed was covered in hair, the window sill was covered in cigarette ash and there was fake tan all over the headboard of the bed. it was disgusting. I immediately called reception and after 30minutes the receptionist called and said she had another room ready for us however i asked her to come and have a look at what we were presented with. She did, ans she told me she was very shocked at the state of the room and that it wasn't acceptable. Anyway we got the keys to our new room and went on our way. As we had things booked for the day I just took a quick look around and seen it was better than the last and left. That night when we came back and pulled back the quilt to go to bed, I was enraged to discover that after all they had given us the twin room they had offered us earlier, they had pushed 2 single beds together and put a queen sized quilt over resulting in us not realising earlier when we dropped our bags off. This resulting in a very unsettled nights sleep as the 2 beds kept splitting. I will never return to this hotel again.

Posted by on 18 Jul 2016

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Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. WiFi is free in public spaces. There are 2 meeting rooms available. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Sittingbourne. Self parking is free. This 3.5-star Sittingbourne hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 2 levels
  • 1028 sq ft of conference space
  • Built in 1880
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: London (LCY-London City) (69.9 km / 43.4 mi)
  • Train station: Sittingbourne Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Sittingbourne offers 79 forms of air-conditioned accommodation with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. A pillow menu is available. Plasma televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Sittingbourne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Plasma television
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

The Coniston Kitchen – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.

The Bar at Coniston – On-site lobby lounge.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.95 per person (approximately)
  • Rollaway bed fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Coniston
  • Best Western Coniston Hotel
  • Coniston Best Western
  • Coniston Hotel Sittingbourne
  • Coniston Hotel
  • Coniston Sittingbourne
  • Holiday Inn Sittingbourne Hotel
  • Holiday Inn Sittingbourne
  • Sittingbourne Sittingbourne
  • Holiday Inn Sittingbourne Hotel
  • Holiday Inn Sittingbourne an IHG Hotel
  • Holiday Inn Sittingbourne Sittingbourne
  • Holiday Inn Sittingbourne Hotel Sittingbourne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.