20 Aug 2020 by Stefanos Emmanouil
Dear Anonymous Guest, Thank you for bringing these issues to our attention. We pride ourselves in giving the best possible guest experience. We appreciate your comments and we take every form of criticism as constructive. However, there are a few notes we would like to answer to. First and foremost, regarding the lack of knowledge that the SPA and GYM would not be operating this year, kindly note that it is referenced both on our official website, as well as on the booking channels we cooperate with. Regardless, our Front Office team, hands every guest a Welcome Letter, which, amongst other useful information about our hotel, clearly states that SPA and GYM will not be operating this year, under the Greek legislation. Regarding your comment on one cup of coffee per person at breakfast, please note that filter coffee and tea are for free during breakfast, as well as they are refilled. The only exception is if you wish to order a different kind of coffee, even then, we do not charge the first cup of coffee. As you mentioned earlier, the situation this year is special because of COVID-19. We do hope to welcome you again in the future, COVID-free, and safe. Kind regards, Stefanos Emmanouil Front Office Manager
The property is closed during January, February, March, November and December.
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Kassandra Bay Resort, Suites & Spa and enjoy amenities such as a children's pool. Free breakfast is available daily. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury resort also offers a garden and a terrace. Free self parking is available. This 5-star Skiathos resort is smoke free.
Available in some public areas: Free WiFi
Free self parking
Kassandra Bay Resort, Suites & Spa offers 133 air-conditioned accommodations with a safe and complimentary slippers. LED televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Amvrosia – Overlooking the garden, this buffet restaurant only serves breakfast.
Mesoyios a la carte – This poolside restaurant only serves dinner. A children's menu is available. Reservations are required. Open daily.
Pelagos a la carte – Overlooking the ocean, this restaurant only serves lunch. A children's menu is available. Open daily.
Black Olive – This poolside restaurant serves lunch and dinner. A children's menu is available. Open daily.
The "K" Bar – On-site bar. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool.
Children aged under 18 years old are not allowed in the fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Special check-in instructions:
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Kassandra Bay Resort, Suites & Spa offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.