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AX │ The Victoria Hotel

4-star property
Gorg Borg Olivier Street, Sliema, Malta 020 3788 4841
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4.0 out of 5
Very good!
See all 56 Ebookers Reviews

"Malta is very beautiful. The people are not friendly and show know respect to tourists. The food is not very nice. Need to spend a lot of money in re ... " More

By a verified traveller on Wed 22 Aug 2018

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at AX │ The Victoria Hotel. During your stay, you're just a quick walk from Bisazza Street. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa. Built in 1997, this 4-star hotel has 137 rooms over 9 floors. Each room includes amenities such as free WiFi and free toiletries.

  • Air-conditioned rooms with room service, free toiletries and hairdryers
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with aromatherapy, body treatments or facials at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the bar and the location
  • Within a 15-minute walk of Sliema Promenade and Saint Julian's Bay
  • Airport shuttle service available

Classic Room, Balcony

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£55* Per night/room 26 Feb - 27 Feb

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Classic Single Room

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Classic Single Room, Balcony

Bed Count 1 Double Bed Maximum Occupancy 1 Max

AX │ The Victoria Hotel ratings based on 56 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for AX │ The Victoria Hotel

Everyone (17) Couples (29) Family (5) Friends (2) Other (1)
5 out of 5
Lovely styled hotel, furnished to look grand in reception and it is. Great indoor pool and outdoor pool. The roof terrace is spacious and gives a great view of the seaside side of Sliema and the other way you can see Valletta. They have a buffet offer where you can eat from the buffet, great idea if you have breakfast only and don't always want to eat out. Friendly staff and lovely rooms. Only critic is I'm not a fan of a "hose" hairdryer, will be going back again.

Posted by on 11 Feb 2020

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Comment from Hotel Management

12 Feb 2020 by Kevin Callus

Many sincere thanks for your kind review and recommendation to AX The Victoria. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcome you back very soon. Sincerely, Kevin Callus General Manager

4 out of 5

Posted by on 13 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by Kevin Callus

Thank you for your review We look forward to seeing you back for more 'royalty' time at The Victoria Hotel. Sincerely, Kevin Callus General Manager

5 out of 5
The location of the Victoria Hotel was excellent. The staff were all polite and the front desk very welcoming. I contacted the hotel prior to staying and they completed my request efficiently. The room was large and clean and the breakfast plentiful with lots of choice.

Posted by on 1 Mar 2019

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Comment from Hotel Management

4 Mar 2019 by Kevin Callus

Dear Anonymous, The Victoria Hotel's Management and staff would like to thank you for placing your positive comments about your recent stay with us at The Victoria Hotel. We are very glad to see that you liked our service, room and choice of food at the breakfast. We look ahead to hosting you during future stays at The Victoria Hotel. Sincerely, Kevin Callus General Manager

5 out of 5
The hotel is stylish and lovely. The rooms are a good size and contain all you need for a comfortable stay. Staff are friendly, buffet choice good and well cooked. They have themed buffet nights and you can purchase buffet tickets when required at a good rate. It is located between the sea side of Sliema and the Valetta facing side, if you can't walk up inclines then that would be a problem as getting to the front is by walking up slight hilly roads. Well worth it though

Posted by on 13 Feb 2019

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Comment from Hotel Management

15 Feb 2019 by Kevin Callus

Dear Anonymous, Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words. Yours sincerely Kevin Callus General Manager

4 out of 5
The hotel is located up the hill about a 7 min walk from the ferry stop. As far as im concerned it was spot on. Buses were plentiful and next to the ferry stop, they would take you all over the island via valletta The reception staff are excellent, very friendly. The room itself was nice and we were given a free upgrade which was a nice touch. I must admit i was a little disappointed with the cleanliness of the room, it could have been better. We did find hairs on arrival around the bathroom and then what seemed to be the cleaners hairs after they visited. I would also prefer the safe to be bigger. Overall good. The indoor pool etc was very nice and relaxing. They have two restaurants in house, we never tried the copperfield but did try penny blacks on friday but it was a poor experience unfortunately. The manager there was quite rude which resulted in us complaining. As i say the reception were wonderful, they dealt with it well. Breakfast was ok, lots on offer. Would i stay here again? Yes i would. It offered good value for money.

Posted by on 29 Jan 2019

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5 out of 5

Posted by on 9 Nov 2018

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Comment from Hotel Management

12 Nov 2018 by Kevin Callus

Dear Anonymous, On behalf of all the staff I thank you for placing your positive review on Expedia. We look forward to hosting you again. Sincerely, Kevin Callus General Manager

5 out of 5

Beautiful Location

Malta is very beautiful. The people are not friendly and show know respect to tourists. The food is not very nice. Need to spend a lot of money in restaurants to get the best. Not good for your pocket. The service at restaurants is very bad. Got a lot of young people working don'the know how to talk to people .

Posted by , from England on 22 Aug 2018

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Comment from Hotel Management

23 Aug 2018 by Kevin Callus

Dear Jaz, You kindly took the time to submit your review on Expedia and we thank you for this. All comments and suggestions made by our guests are discussed at Management level as this reflects what our guests enjoy and expect from us here at The Victoria. We do hope to see you again in the not too distant future. Sincerely, Kevin Callus General Manager

5 out of 5

Best hotel we have ever stayed in!

Close to everything clean and tidy and beautifully laid out !

Posted by , from uk on 13 May 2018

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Comment from Hotel Management

15 May 2018 by Kevin Callus

Dear Beth, The Victoria Hotel's Management and staff would like to thank you for placing your positive comments about your recent stay with us at The Victoria Hotel. We look ahead to hosting you during future stays at The Victoria Hotel. Sincerely, Kevin Callus General Manager

4 out of 5

Close to the ferry

Good service, friendly staff but hotel looks very outdated, rooms are clean though. Breakfast isn’t great.

Posted by on 31 Jan 2018

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Comment from Hotel Management

12 Feb 2018 by Kevin Callus

Feedback from our esteemed clients is always welcome and it is only through your comments that we may assess how well the services we render as a 4-Star Hotel are being favoured with guests. Suggesting you give us another try some time in the near future that way we will have a chance to prove to you that we are indeed a 4-Star Hotel through and through. Sincerely, Kevin Callus General Manager

5 out of 5

Great location Great Hotel

Pros: R&R, staff, restaurant and bar at the hotel and the facilities especially the gym and pools
Cons: Nothing keep up the good standards
Location: About 10mins walk from Sliema Ferries bus terminal which has buses going all over the island. The island is your Oyster
The Victoria is an old school hotel and certainly not you club 18-30 style. It's location is great it's about 5/10 mins walk from either side of Sliema peninsula and thus is away from the traffic of the prom. The facilities at the hotel are excellent especially the gym and the hotel very much caters for the holiday maker looking to relax. Staff were excellent and efficient and the hotel was always clean. Breakfast was varied and good overall and the couple of dinners we had in the hotel due to the storms.. yes storms outside were excellent and good value for money. All in all I would recommend the Victoria but if you are looking for a clubbing base head further north to St Julians, Paceville or Buggiba. if you want some R&R then this is just for you. PS This is our second visit to the Victoria and I doubt it will be our last. TC

Posted by , from Edgware UK on 17 Oct 2017

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Comment from Hotel Management

1 Nov 2017 by Kevin Callus

Dear Theo, We are delighted that The Victoria Hotel left such a good impression on you from beginning to end. Many thanks for placing your positive review about your recent stay at The Victoria Hotel . Your feedback is of utmost importance to all the Management and staff. We look forward to the pleasure of welcoming you back at The Victoria Hotel for further impressive stays. Sincerely, Kevin Callus General Manager

About the AX │ The Victoria Hotel

Location Gorg Borg Olivier Street, Sliema, Malta SLM1807

Property Features

AX │ The Victoria Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A health club, a sauna, and a terrace are also featured at the eco-friendly AX │ The Victoria Hotel. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. This 4-star Sliema hotel is smoke free.

  • 137 guestrooms or units
  • 9 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Luqa (MLA-Malta Intl.) (10.4 km / 6.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

AX │ The Victoria Hotel offers 137 forms of air-conditioned accommodation with a safe and a hairdryer. This Sliema hotel provides complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries.

  • In-room dining
  • Bathtub or shower
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily.

Copperfields – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

Penny Black – This sports bar specialises in Mediterranean cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

Room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Golf lessons available nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

Guests up to 12 years old are not allowed in the indoor pool from 2:00 PM starting from Febraury, 1st. For more details, please contact the property using the information on the reservation confirmation received after booking

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 2 per day (in/out privileges)
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Victoria Hotel Sliema
  • Victoria Sliema
  • AX │ The Victoria Hotel Hotel
  • AX │ The Victoria Hotel Sliema
  • AX │ The Victoria Hotel Hotel Sliema

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Malta Eco-Certified, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.