12 Oct 2019 by Cecilie
Dear Anonymous, Thank you for your review - regrettably it seems we have not met your expectations for our restaurants. Our new restaurants have been incredibly popular, and we are now in the process of fine tuning so none of our future guests will experience what you experienced. Best regards, Cecilie Assistant Front Office Manager
12 Oct 2019 by Cecilie
Dear Anonymous, Thank you very much for your review, I hope that we can welcome you back soon! Best regards, Cecilie Assistant Front Office Manager
Steigenberger Alsik - Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 4004 square feet (372 square metres) and includes conference centres. A kids' pool, a hot tub, and a 24-hour fitness centre are also featured at the business-friendly Steigenberger Alsik - Hotel & Spa. Free self parking is available. This 4-star Sønderborg hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Steigenberger Alsik - Hotel & Spa offers 190 forms of air-conditioned accommodation with tablet computers and espresso makers. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Sønderborg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
Guests are served a free full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Syttende – This fine-dining restaurant only serves dinner.Reservations are required.
Freia – This restaurant only serves dinner. Open selected days.
Alsik – This family restaurant specialises in international cuisine and only serves dinner. Open selected days.
Room service (during limited hours) is available.
An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Alsik Spa & Wellness has 11 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after 2:00 AM, please contact the property in advance using the information on the booking confirmation.
Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.