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Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£126* Per night/room 26 Jun - 27 Jun

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Double Room, 1 King Bed, Partial Sea View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Steigenberger Alsik - Hotel & Spa, you're just a quick walk from Flensburg Fjord. Free WiFi in public areas, 3 restaurants and an indoor pool are available. Built in 2019, this 4-star hotel has 190 rooms over 19 floors. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and tablet computers are available in all rooms.

  • Air-conditioned accommodations with tablet computers, flat-screen TVs and fridges
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Within a 15-minute walk of Sonderborg Castle (Sonderborg Slot) and Alsion
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Steigenberger Alsik - Hotel & Spa ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Steigenberger Alsik - Hotel & Spa

Everyone (1) Couples (1) Family (2)
3 out of 5
Unerwartete zusätzlichen Kosten bei Check-in, Spa war am Anreisetag ab 15 Uhr geschlossen und somit nicht nutzbar - dazu gab es keine Info vorab. Zimmer war am zweiten Tag um 14.30 Uhr immer noch nicht gereinigt. Personal bedingt freundlich und kompetent. Für ein Steigenberger nur Durchschnitt.

Posted by , from Hannover on 4 Jan 2020

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4 out of 5
Alles top, aber Restaurant war schlecht mit Personal ausgestattet.

Posted by on 16 Sep 2019

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Comment from Hotel Management

12 Oct 2019 by Cecilie

Dear Anonymous, Thank you for your review - regrettably it seems we have not met your expectations for our restaurants. Our new restaurants have been incredibly popular, and we are now in the process of fine tuning so none of our future guests will experience what you experienced. Best regards, Cecilie Assistant Front Office Manager

4 out of 5

Posted by on 30 Aug 2019

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Comment from Hotel Management

12 Oct 2019 by Cecilie

Dear Anonymous, Thank you very much for your review, I hope that we can welcome you back soon! Best regards, Cecilie Assistant Front Office Manager

About the Steigenberger Alsik - Hotel & Spa

Location Nørre Havnegade 21-25, Sønderborg, Syddanmark 6400

Renovations + Closures

The following facilities are closed for Christmas Eve and New Year's Eve:

  • Bar/lounge
  • Dining venue

Property Features

Steigenberger Alsik - Hotel & Spa offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4004 square feet (372 square metres) and includes conference centres. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Steigenberger Alsik - Hotel & Spa. This 4-star Sønderborg hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 4004 sq ft of conference space
  • 372 sq. m of conference space
  • Built in 2019
  • Deli
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Sønderborg Station (1.1 km / 0.7 mi)

Room Amenities

Steigenberger Alsik - Hotel & Spa offers 190 air-conditioned accommodations with tablet computers and espresso makers. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This Sønderborg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Tablet
  • In-room dining (limited hours)
  • Flat-screen television
  • Fridge
  • Espresso maker
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Syttende – This fine-dining restaurant only serves dinner. Reservations are required.

Freia – This restaurant only serves dinner. Open selected days.

Alsik – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 2:00 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: DKK 200 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 44 lbs
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Online penalty collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: DKK 120 per day (164 ft away)
  • Pet fee: DKK 200 per pet, per day
  • Service animals are exempt from fees
  • Pool fee: DKK 295
  • Spa fee: DKK 300
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger Alsik & Spa
  • Steigenberger Alsik - Hotel & Spa Hotel
  • Steigenberger Alsik - Hotel & Spa Sønderborg
  • Steigenberger Alsik - Hotel & Spa Hotel Sønderborg
  • Alsik Hotel
  • Alsik Sønderborg
  • Alsik Hotel Sønderborg

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.