"Extensive building repair work in progress resulting in me having to change rooms then unfortunately I had to accept a lower grade room an equivalent ... " More
31 Oct 2023 by Reservation Department
Dear Guest,We would like to thank you very much for your time spend with us and your review.We are looking forward to welcoming you again at Sofia Balkan Palace.Kind regards,Reservation Department
15 Aug 2022 by Marina
Dear Mr. Michal, thank you for your great feedback. Look forward to continuing to be of assistance. Kind Regards/Reservations Dept.
15 Dec 2017 by Evelin
Thanks for staying with us. We appreciate your feedback!
23 Apr 2024 by Marina
Dear Markus, thank you for your great feedback.We look forward to welcoming you to the hotel again.Kind RegardsReservations Dept.
13 Nov 2023 by Reservation Department
Dear Guest,We would like to thank you very much for your reservation at Sofia Balkan Palace and your time spend with us.We remain on your disposal.Kind regards,Reservation Department
17 Apr 2023 by Reservation Department
Dear Guest,Thank you very much for your excellent review.We are more that happy to hear that you had an excellent stay with us.We are looking forward to welcoming you again at Sofia Balkan Palace.Kind regards,Reservation Department
1 Dec 2021 by Marina
Dear Mr. Jochen ,thank you for your feedback. Hope to be at service soon. Kind Regards/Reservations Department
7 Nov 2019 by Marina
Dear Guest, thank you for your feedback. Look forward to continuing to be of assistance. Kind Regards/Reservations
6 Jun 2019 by Marina
Dear Guest,thank you for your comments. Hope to be at service soon. Kind Regards/Reservations
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 13563 square feet (1260 square metres) and includes a conference centre. A fitness centre, tour or ticket assistance, and gift shops/news stands are also featured at the business-friendly Sofia Balkan Palace. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Sofia Balkan Palace was completed in October 2019. This Sofia hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Sofia Balkan Palace offers 241 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in October 2019.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Stardust restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property uses a grey water recycling system.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
