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 Birmingham •1 Room
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Best Western Plus Birmingham NEC Meriden Manor Hotel

4-star property
Main Road, Solihull, England 020 3788 4841
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4.0 out of 5
Very good!
See all 17 ebookers Reviews

"Convenient overnight stay for Birmingham Airport. Very comfortable. Bar prices a little expensive! " More

By a verified traveller on Sun 27 Nov 2022

Points Of Interest

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Comfort Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£60* Per night/room 5 May - 6 May

Superior Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Best Western Plus Birmingham NEC Meriden Manor Hotel. During your stay, you'll be close to National Exhibition Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Marcos Steakhouse, a steakhouse that serves British cuisine
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • 7 minutes by car from National Exhibition Centre and 6 minutes from Resorts World Birmingham
  • Dogs welcome for a fee (restrictions apply)

Best Western Plus Birmingham NEC Meriden Manor Hotel ratings based on 17 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Birmingham NEC Meriden Manor Hotel

Everyone (11) Couples (2) Family (2) Friends (1)
4 out of 5
Convenient overnight stay for Birmingham Airport. Very comfortable. Bar prices a little expensive!

Posted by on 27 Nov 2022

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Comment from Hotel Management

7 Dec 2022 by GSM

Dear James,Thank you for taking the time to write your lovely review online.I am happy to read that you enjoyed your stay with us and will be looking forward to welcome you back in future.Best regards,Viviana MoroniGuest Services Manager

4 out of 5
nice bar

Posted by on 14 Nov 2021

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5 out of 5
Property was clean and looked recently refurbished. Staff were great.

Posted by on 17 Jul 2021

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4 out of 5

Posted by on 3 Oct 2020

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1 out of 5
Room decor was very dated, but also stained and unclean. The shower did not work past a trickle with an occasional burst of water! Luckily we only stayed for one night as were at an event nearby for the evening. Terrible!

Posted by on 25 Nov 2019

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5 out of 5
Was available for late check in.Clean and tidy hotel. Great location for nec. Was travelling for business

Posted by on 10 Oct 2019

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5 out of 5

Posted by on 18 Aug 2019

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4 out of 5

Posted by on 30 Nov 2018

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5 out of 5

Lovely hotel

This is a lovely hotel - the staff are so friendly the rooms are really big and spacious decor is slightly old fashioned for this day and age but netherless still very nice! Didnt have chance to try the marco pierre reatauraunt Within the hotelbut we throughly enjoyed our stay!

Posted by , from stockport on 31 Jul 2018

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3 out of 5

MANOR NOT MANNERS

Pros: Location
Cons: Front of house attitude; all staff should be encouraged to read the hotel information book guaranteeing 'A warm welcome'.
Location: NEC Exhibition site is a short drive away so the hotel is well located for off site accommodation.
On arrival the receptionist was quite unwelcoming; and sharp in attitude. I requested an alternative room to the 'Accessible' room I was allocated, (as I am well over 6'0'' tall, and accessible rooms have low basins etc); I was rudely told no other rooms were available. When checking location details only an hour before en-route the site was showing rooms still available. She remained unmovable even after admitting 'we only have 10 other rooms free'; and we were shown to the 'accessible' room. The room had obviously not been serviced properly as the bedding had not been changed, and there were medication tablets scattered around the floor. I returned to the reception and again the rude receptionist didn't fully acknowledge my complaint, instead she looked past me and commanded a colleague to check my claims. He was apologetic and came to the room confirming our concerns and that we would be allocated an alternative room. he returned moments later and moved us into an adjacent room which was better suited to our needs. I returned the original key cards to the receptionist and magically she became apologetic and more accommodating. The only dining option was the Marco Pierre White steak bar. Ultimately an overpriced gastronomic 'brand' experience; average quality food and massively overpriced backed up with small portions. You are paying for the name not what goes on the plate! Waiting staff were good however. Overall the whole experience was tainted from the start.

Posted by , from Wales on 22 Jan 2018

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Comment from Hotel Management

31 Jan 2018 by Andi

Thank you for your feedback - I am sorry that your experience was not as it should have been and assure you this is not our usual level of customer service. I have sent your comments on to relevant management in order to provide refresher training to those concerned.

About the Best Western Plus Birmingham NEC Meriden Manor Hotel

Location Main Road, Solihull, England CV7 7NH

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. Event space at this hotel measures 4578 square feet (425 square metres) and includes conference space. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Birmingham NEC Meriden Manor Hotel. Free self parking is available. Smoking is allowed in designated areas at this 4-star Solihull hotel.

  • 112 guestrooms or units
  • 4578 sq ft of conference space
  • 425 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Solihull Hampton-in-Arden Station (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Birmingham NEC Meriden Manor Hotel offers 112 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 9:30 AM.

Marcos Steakhouse – This steakhouse specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.95 for adults and from GBP 9.95 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)
  • Late check-out fee: GBP 40 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Manor
  • Best Western Manor Hotel
  • Best Western Plus Manor
  • Best Western Plus Manor Hotel
  • Best Western Plus Manor Hotel Solihull
  • Best Western Plus Manor Solihull
  • Best Western Plus Manor Nec Birmingham Hotel Solihull
  • Best Western Plus Manor Nec Birmingham Hotel
  • Best Western Plus Manor Nec Birmingham Solihull
  • Best Western Plus Birminham NEC Meriden Manor Hotel Solihull
  • Best Western Plus Birminham NEC Meriden Manor Solihull
  • Best Western Plus Birminham NEC Meriden Manor
  • Best Western Plus Birmingham NEC Meriden Manor Hotel Solihull
  • Best Western Plus Birmingham NEC Meriden Manor Solihull
  • Best Western Plus Birmingham NEC Meriden Manor
  • Best Western Plus Manor Nec Birmingham
  • The Best Western Plus Manor Hotel
  • Best Western Plus Birminham NEC Meriden Manor Hotel
  • Best Manor Nec Birmingham
  • Best Western Plus Birmingham NEC Meriden Manor Hotel Hotel
  • Best Western Plus Birmingham NEC Meriden Manor Hotel Solihull

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.