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"The room was decorated to a Modern standard and immaculately clean. The soap & lotion accessories were delightful. My family, especially, enjoyed the ... " More

By a verified traveller on Mon 18 Apr 2022

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Room, 1 King Bed (Cosy)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£64* Per night/room 7 Apr - 8 Apr

Grand Room (1 Super King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite (1 Super King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Room (1 Super King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at voco St. John's Solihull, an IHG Hotel. During your stay, you're just a quick walk from Touchwood Shopping Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from National Exhibition Centre and 7 minutes from Resorts World Birmingham
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

voco St. John's Solihull, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for voco St. John's Solihull, an IHG Hotel

Everyone (8) Couples (2) Family (5)
5 out of 5
Nice pool

Posted by on 6 Aug 2023

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Comment from Hotel Management

8 Aug 2023 by Saleem Asghar

Dear Preeya Thank you for completing your review and the comments you have made. I was pleased to read you enjoyed your stay, I do hope we can welcome you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

4 out of 5
The room was decorated to a Modern standard and immaculately clean. The soap & lotion accessories were delightful. My family, especially, enjoyed the pool & Hot tub which stayed open until 7pm for children & 8pm for Adults. Pity about the parking being 24hour.

Posted by on 18 Apr 2022

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Comment from Hotel Management

29 Apr 2022 by voco St. John's Solihull

Dear Bianca Thank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back in the near future

4 out of 5
Modernised, great location. The down side was the breakfast, was not one of my best but ok

Posted by on 11 Nov 2019

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Comment from Hotel Management

10 Dec 2019 by voco St.John's Solihull

Dear Anonymous Thank you for completing your review and the comments you have made. We are sad to hear that our breakfast was not one your best, please do contact us if we can be of any further assistance. We do hope to welcome you back again soon

5 out of 5
The property was nicely rennovated with some good eco friendly initiatives. We had a large standard room which had space gor a sofa but didn't have one. It could do with a coffee machine in the room but overall it was a nice room for the price.

Posted by on 15 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by voco St John's Solihull

Dear Anonymous Thank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay with us and we very much look forward to welcoming you back in the near future

5 out of 5
Excellent value stay with ebookers discount code, lovely room and tasty breakfast. Close proximity to town.

Posted by on 11 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by voco St.John's Solihull

Dear Anonymous Thank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back soon.

4 out of 5

Posted by on 7 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by voco St.John's Solihull

Dear Anonymous Thank you for completing your scoring, we very much look forward to welcoming you back

2 out of 5
Very noisy in the room, the noise from the next room was as though there was no partition. poor support staff, first room was being worked on when I entered and the second room had empty shampoo and shower gel. Overall not a Hotel I would return to.

Posted by on 6 Jul 2019

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Comment from Hotel Management

12 Aug 2019 by voco St.John's Solihull

Dear Anonymous Thank you for completing your review and the comments you have made. Many apologies for the shortcomings you experienced during your stay with us and sorry to hear that you would not return. Please do feel free to get in touch if we can be of further help to you. We do hope that you will reconsider and stay with again in the future

5 out of 5
Room was comfortable. clean and tidy. Shower was spacious, room well equipped. It would have been useful to have 2 arm chairs at the little table. Staff at the bar were excellent and they had a good selection of beers, gin and whiskey. (all my favourites!). The staff at breakfast were friendly and efficient. Breakfast choice was huge, everything worked, my cousin had large dish of porridge too. Car park was a bit busy but always managed to find a slot. Can't wait to come again.

Posted by on 30 Jun 2019

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Comment from Hotel Management

4 Jul 2019 by GM

Thank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back very soon

4 out of 5
Nice rooms, great air con. Younger bar staff need training. Bar also ran out of a couple of drinks.

Posted by on 21 May 2019

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Comment from Hotel Management

24 May 2019 by Erwin Middel, Operations Manager

Thanks for the feedback with regards to bar staff and running out of drink, I am sorry that this was disappointing, please be assured this is being addressed.

5 out of 5

Posted by on 4 Mar 2019

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Comment from Hotel Management

17 Apr 2019 by Erwin Middel, Operations Manager

Thank you very much for your 5* review.

About the voco St. John's Solihull, an IHG Hotel

Location 651 Warwick Road, Solihull, England B91 1AT

Property Features

Voco St. John's Solihull, an IHG Hotel offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and 13 meeting rooms are available. Event space at this hotel measures 7629 square feet (709 square metres) and includes a conference centre. The business-friendly voco St. John's Solihull, an IHG Hotel also features a garden, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

  • 201 guestrooms or units
  • 3 levels
  • 7629 sq ft of conference space
  • 709 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Beauty salon
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Solihull Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Voco St. John's Solihull, an IHG Hotel offers 201 accommodations with free newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8 AM to 10 AM.

Tempus Restaurant – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property registry number - 282960279
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.00 for adults and from GBP 10.50 for children
  • Self-parking fee: GBP 10 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night
  • Credit card charges are subject to a surcharge of GBP 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • St Johns Hotel Solihull
  • St Johns Solihull
  • St Johns Hotel
  • voco St. John's Solihull
  • voco St. John's Solihull an IHG Hotel
  • voco St. John's Solihull, an IHG Hotel Hotel
  • voco St. John's Solihull, an IHG Hotel Solihull
  • voco St. John's Solihull, an IHG Hotel Hotel Solihull

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.