12 Apr 2022 by Gianluca Priori, General Manager
Dear Olena, Thank you for taking the time in sharing your experience on Expedia. I am excited to read that you have enjoyed the weekend among us. We look forward to your return!
5 Apr 2022 by Gianluca Priori, General Manager
Dear Mirco, Thank you very much for sharing your feedback with us. We are happy to acknowledge that you have enjoyed your experience. We hope welcoming you back very soon.
22 Jul 2021 by Gianluca
Thank you so much for your wonderful feedback regarding the hotel. Regarding the rental car company I just would like to underline that Jumeirah Port Soller is not related to the mentioned Company. We work with a on-site company that we highly recommend. We look forward to welcome you back soon. Kind regards,
5 Aug 2019 by Jordi E. Tarrida, General Manager
Dear Guest, it is a pleasure to acknowledge that you have spent an amazing time at Jumeirah Port Soller. We are already looking forward to welcoming you back home and remain with, Warmest regards from Mallorca
9 May 2019 by Jordi E. Tarrida, General Manager
Dear Guest, Thank you so much for rating your experience among us. We are delighted to read that you have enjoyed it. Kindest,
28 Apr 2018 by Jordi E. Tarrida, General Manager
Hallo Anonymous, Ich bedanke mich herzlichst für Ihr Kommentar und das Sie dies mit uns online teilen. Es ist wunderbar zu wissen, dass Sie eine so schöne Zeit bei uns verbracht haben. Wie Sie schon beschrieben haben sind aus Sicherheitsgründen nur Kinder über 12 Jahren am Infinity Pool erlaubt. Wir hoffen dennoch, dass Sie Vergügen an unserem Sa Talaia Pool hatten und würden uns natürlich freuen Sie und Ihre Familie in naher Zukunft erneut willkommen zu heiβen! Freundliche Grüβe,
9 Jan 2018 by Jordi E. Tarrida, General Manager
Sehr geehrte/r B., Ganz Herzlich bedanken wir uns für Ihr nettes Feedback bei Ebookers. Wir freuen uns auf Ihren nächsten Besuch.
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. At Jumeirah Port Soller Hotel & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a seasonal outdoor pool and a health club. For a fee, parking is available. This 5-star Sóller hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi
Valet parking (surcharge) , Free parking nearby
Jumeirah Port Soller Hotel & Spa offers 121 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Each accommodation is individually decorated. Beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Cap Roig Restaurant – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Es Fanals Restaurant – This poolside restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Sunset Sushi Lounge – Overlooking the ocean, this sushi bar specialises in sushi and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Infinity Pool Bar – This poolside bar only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
Sa Talaia Pool Bar – This poolside bar specialises in international cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.
3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club, a spa tub and a sauna.
Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Jumeirah Port Soller Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's Sunset Sushi Lounge entrance is restricted to guests older than 12 years old at 10 PM. The infinity pool is also restricted to guests older than 12 years of age.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.