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Superior Room, Mountain View (Tramuntana)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, Mountain View (Tramuntana)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Mountain View (Tramuntana)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Sea View (Mediterranean)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Sea View (Mediterranean)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Mountain View (Tramuntana)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the family-friendly amenities at Jumeirah Port Soller Hotel & Spa. During your stay, you're just a quick walk from platja des Través. Features include free WiFi in public areas and a free area shuttle, plus 3 outdoor pools.

  • Free WiFi
  • Enjoy Mediterranean cuisine with ocean views at Cap Roig Restaurant, one of the property's 3 restaurants
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Treat yourself to deep-tissue massages, body wraps or facials at the spa
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the pool and the helpful staff
  • 0.5 mi (0.9 km) from Port de Sóller Marina and 7.8 mi (12.5 km) from sa Caleta
  • Free beach and local-area shuttle service
  • Pets welcome for a fee

Jumeirah Port Soller Hotel & Spa ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jumeirah Port Soller Hotel & Spa

Everyone (5) Couples (3) Family (1)
5 out of 5
Exilante pour week-end

Posted by on 12 Apr 2022

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Comment from Hotel Management

12 Apr 2022 by Gianluca Priori, General Manager

Dear Olena, Thank you for taking the time in sharing your experience on Expedia. I am excited to read that you have enjoyed the weekend among us. We look forward to your return!

4 out of 5
Teuer aber toll

Posted by on 5 Apr 2022

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Comment from Hotel Management

5 Apr 2022 by Gianluca Priori, General Manager

Dear Mirco, Thank you very much for sharing your feedback with us. We are happy to acknowledge that you have enjoyed your experience. We hope welcoming you back very soon.

5 out of 5
Das Hotel ist atemberaubend und sauber. Das Personal äussert freundlich und professionell. Die Restaurants sind auf einem sehr hohem Niveau und die Preise für das Hotel und Ambiente angemessen. Ebookers kann man nur empfehlen. Preis Leistung und Service sind Top. P.S. Buchung Mietwagen bitte nicht bei Gold... unseriöses Geschäft. Autos in einem schlechten Zustand und man wird für Schäden beschuldigt die man nicht verursacht hat. Es geht ihnen nur um Versicherungsbetrug. Bitte bei nur bei Namenhaften und Seriösen Autovermietungen zu buchen.

Posted by on 19 Jul 2021

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Comment from Hotel Management

22 Jul 2021 by Gianluca

Thank you so much for your wonderful feedback regarding the hotel. Regarding the rental car company I just would like to underline that Jumeirah Port Soller is not related to the mentioned Company. We work with a on-site company that we highly recommend. We look forward to welcome you back soon. Kind regards,

5 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

5 Aug 2019 by Jordi E. Tarrida, General Manager

Dear Guest, it is a pleasure to acknowledge that you have spent an amazing time at Jumeirah Port Soller. We are already looking forward to welcoming you back home and remain with, Warmest regards from Mallorca

5 out of 5

Posted by on 6 May 2019

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Comment from Hotel Management

9 May 2019 by Jordi E. Tarrida, General Manager

Dear Guest, Thank you so much for rating your experience among us. We are delighted to read that you have enjoyed it. Kindest,

5 out of 5

Perfekt in jeder Hinsicht

Besuchte Hotel im April mit Kind. Ruhig. Perfekter Service. Beheizte Pools. Sehr freundliche Mitarbeiter! Junges Team. Man fühlt sich rundum wohl. Gutes Essen. Sehr gutes Frühstück. Auch Roomservice perfekt gemacht. Die Erwartung an ein 5Sterne-Hotel werden erfüllt. Zur Info (als kleiner Nachteil wenn mit Kindern unterwegs): Kinder unter 12 Jahren dürfen nicht an Infinitypool-Bereich.

Posted by on 15 Apr 2018

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Comment from Hotel Management

28 Apr 2018 by Jordi E. Tarrida, General Manager

Hallo Anonymous, Ich bedanke mich herzlichst für Ihr Kommentar und das Sie dies mit uns online teilen. Es ist wunderbar zu wissen, dass Sie eine so schöne Zeit bei uns verbracht haben. Wie Sie schon beschrieben haben sind aus Sicherheitsgründen nur Kinder über 12 Jahren am Infinity Pool erlaubt. Wir hoffen dennoch, dass Sie Vergügen an unserem Sa Talaia Pool hatten und würden uns natürlich freuen Sie und Ihre Familie in naher Zukunft erneut willkommen zu heiβen! Freundliche Grüβe,

5 out of 5
Traumhaftes Hotel mit ausserordentlich freundlichem Personal. Sehr zuvorkommend & hilfsbereit! Wunderschoene Suiten, sensationelles Fruehstück! Sehr gepflegte Anlage, traumhafter Infinity Pool. In ein paar Gehminuten im Hafen unten mit schoenen Restaurants.

Posted by , from Nähe Zürich on 17 Oct 2017

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Comment from Hotel Management

9 Jan 2018 by Jordi E. Tarrida, General Manager

Sehr geehrte/r B., Ganz Herzlich bedanken wir uns für Ihr nettes Feedback bei Ebookers. Wir freuen uns auf Ihren nächsten Besuch.

1 out of 5

Luxus pur

Es hat uns sehr gefallen, das Personal war sehr freundlich, das Zimmer perfekt, das Wellness und Fitness super, die Aussicht fantastisch. Das Frühstücksbuffet lecker.

Posted by on 10 Apr 2015

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5 out of 5

Fantastische Aussicht im schönen Nordwesten Mallorcas

Oberhalb von Port Soller bietet diese schöne Anlage eine perfekte Basis für ein paar entspannende Tage. Die Gebäude kleben quasi and den Hängen der Steilküste und so hat man einen tollen Blick zum Meer oder in die Berge. Schöne gepflegte Gartenbereiche und die Weitläufigkeit hatte für uns etwas Interessantes. Einen Badestrand vermißt man nicht, denn alternativ stehen 2 Pools zur Verfügung davon 1 Infinity Pool mit entsprechender Aussicht. Wer unbedingt einen Sandstrand braucht, der kann fußläufig nach Port Soller laufen. Der Rückweg ist dann wegen der Steigung eher sportlich :) Die Zimmer sind sehr gut ausgestattet und man fühlt sich sofort wohl. Das restaurant Es Fanals war leider geschlossen aber man braucht ja immer noch ein Grund um wiederzukommen.

Posted by on 27 Mar 2014

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About the Jumeirah Port Soller Hotel & Spa

Location Carrer de Belgica, s/n, Soller, Mallorca 7108

Property Features

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. At Jumeirah Port Soller Hotel & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a seasonal outdoor pool and a health club. For a fee, parking is available. This 5-star Sóller hotel is smoke free.

  • 121 guestrooms or units
  • 13 levels
  • 11 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2347 sq ft of conference space
  • 218 sq. m of conference space
  • Built in 2012
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Free parking nearby

Transport

  • Property shuttles: Free area shuttle within 1 km and beach shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Jumeirah Port Soller Hotel & Spa offers 121 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Each accommodation is individually decorated. Beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep-soaking bath
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Cap Roig Restaurant – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Es Fanals Restaurant – This poolside restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Sunset Sushi Lounge – Overlooking the ocean, this sushi bar specialises in sushi and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Infinity Pool Bar – This poolside bar only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

Sa Talaia Pool Bar – This poolside bar specialises in international cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club, a spa tub and a sauna.

Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Helicopter/aeroplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Jumeirah Port Soller Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 150 per pet, per stay
  • Maximum 1 per room (weight limit: 11 lb per pet)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's Sunset Sushi Lounge entrance is restricted to guests older than 12 years old at 10 PM. The infinity pool is also restricted to guests older than 12 years of age.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Grey water recycling system
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free: Maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Renewable energy source - solar
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • Renewable energy source - geothermal
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 220 per vehicle (roundtrip)
  • Airport shuttle fee per child: EUR 220
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 150 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jumeirah Port Soller
  • Jumeirah Port Soller Hotel
  • Jumeirah Port Soller Hotel Spa
  • Jumeirah Port Soller Hotel & Spa Majorca
  • Jumeirah Soller & Spa Soller
  • Jumeirah Port Soller Hotel Spa
  • Jumeirah Port Soller Hotel & Spa Hotel
  • Jumeirah Port Soller Hotel & Spa Sóller
  • Jumeirah Port Soller Hotel & Spa Hotel Sóller

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.