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3.5 out of 5

"Hotel is good, we are rebooking, few problems, we booked because it has internet, it was shocking, " More

By a verified traveller on Mon 30 Jul 2018

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Studio (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Sea View (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom (2 adults + 2 children)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Studio (2 adults + 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 1 Bedroom (3 adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 1 Bedroom (2 adults + 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Grupotel Mallorca Mar. During your stay, you'll be within walking distance of Platja de na Marins. You'll find features such as free WiFi in public areas and a free beach shuttle, plus 2 indoor pools. Built in 1998, this upmarket aparthotel has 270 apartments over 2 floors. Each apartment offers free WiFi and a deep-soaking bath.

  • Each apartment offers a kitchenette, a balcony and a deep-soaking bath
  • Free WiFi
  • Enjoy international cuisine with garden views at Restaurante Principal, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the seasonal outdoor and 2 indoor pools
  • Indulge with hot stone massages, body treatments or hydrotherapy at Vibuthi
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 2-minute drive from Platja de na Marins and a few minutes from Bona Beach
  • Free beach shuttle service

Grupotel Mallorca Mar ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grupotel Mallorca Mar

Everyone (3) Family (1)
2 out of 5

room swarming with ants

lovely hotel really but unfortunately our room was swarming with ants... All over the floor walls bathroom in our shoes and everywhere. we complained 3 times to reception but nothing was done as each day we returned to the ants... there was literally thousands of them crawling up our toothbrushes etc.. the hotel otherwise was good. very clean otherwise. food was good apart from coffee is served in plastic beakers in the day time and bar staff were very ignorant and rude. entertainment for children was good.

Posted by on 14 Aug 2018

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4 out of 5

Great hotel

Hotel is good, we are rebooking, few problems, we booked because it has internet, it was shocking,

Posted by on 30 Jul 2018

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3 out of 5
Ameisen im Zimmer welche durch die Fugenschlitze kamen. Schlechtes Internet, sehr einfaches Essen

Posted by , from Mallorca on 21 Jul 2018

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5 out of 5

Ein Familienaufenthalt der Sonderklasse

Pros: Verpflegungsvielfalt
Cons: Steg ins Meer vergrössern, damit auch im Meer ein Badespass möglich ist
Location: direkt am Meer, Einkaufsmöglichkeiten zufuss erreichbar, tolle Spazierwege
Ferien mit viel Freiheit, wenig Vorschriften, grosser Hilfsbereitschaft des Personals, einem rundum tollen Verpflegungsangebot

Posted by on 29 Aug 2016

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All-inclusive Details

All-inclusive room rates at Grupotel Mallorca Mar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Grupotel Mallorca Mar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Grupotel Mallorca Mar offers its guests a full-service spa, a complimentary water park, 3 outdoor swimming pools, and 2 indoor swimming pools. There are 2 restaurants on site, along with a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this aparthotel measures 1615 square feet (150 square metres) and includes a conference centre. A kids' pool, a seasonal outdoor pool, and a hot tub are also featured at the family-friendly Grupotel Mallorca Mar.

  • 270 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1998
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • On-site shopping
  • Lift

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Free beach shuttle

Room Amenities

Grupotel Mallorca Mar offers 270 accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and hairdryers. This Son Servera aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Private balcony
  • Deep-soaking bath
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.

Restaurante Principal – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Restaurante Tapas – Overlooking the pool, this theme restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Nearby Activities

An outdoor tennis court and a complimentary water park with waterslides are featured at the aparthotel. 3 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, a fitness centre and a children's pool.

Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Boat tours nearby
  • Snorkelling nearby
  • Fitness classes on site
  • Scooter/moped rentals on site
  • Beach volleyball on site
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Vibuthi has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property is professionally cleaned

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grupotel Esperanza Mar Aparthotel Son Servera
  • Grupotel Esperanza Mar Aparthotel
  • Grupotel Esperanza Mar Son Servera
  • Grupotel Mallorca Mar All Inclusive Aparthotel Son Servera
  • Grupotel Mallorca Mar All Inclusive Aparthotel
  • Grupotel Mallorca Mar All Inclusive Son Servera
  • Grupotel Mallorca Mar All Inclusive
  • Grupotel Mallorca Inclusive
  • Grupotel Mallorca Son Servera
  • Grupotel Mallorca Mar Aparthotel
  • Grupotel Mallorca Mar Son Servera
  • Grupotel Mallorca Mar All Inclusive
  • Grupotel Mallorca Mar Aparthotel Son Servera

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.