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Hotel Description

The spacious rooms at Hilton Sorrento Palace get good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Sorrento Peninsula. Features include free WiFi in public areas, plus an indoor pool and a restaurant. Built in 1981, this 4-star hotel has 335 rooms over 11 floors. All rooms offer LCD TVs and minibars.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi in some public areas
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a 24-hour fitness centre and a playground
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 5-minute drive from Marina Grande Beach and 8 minutes from Baths of Queen Giovanna

Twin Room, Hill View

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£194* Per night/room 18 Jul - 19 Jul

Deluxe Triple Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Surya)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Triple Room, Hill View

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Sorrento Palace ratings based on 6 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Sorrento Palace

Everyone (2) Couples (1) Family (2) Friends (1)
5 out of 5

Excellent service, very prompt and helpful.

Lovely hotel, breakfast was good but shame there was no hash browns! Had one evening meal which was excellent, chocolate dessert one of the best I’ve tasted.

Posted by , from Devon, England on 10 Aug 2018

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4 out of 5

Wishwe could have stayed longer!

We spent 4 nights at the Hilton, visiting Sorrento for a wedding. The hotel upgraded us on our arrival to a garden view room and the cot that we had been worried about was perfect place and made in our room. The staff were friendly and could not do enough to help. The pools were fantastic and the breakfast gorgeous. The hotel was located within walking distance from the centre of Sorrento and this was great. We have one suggestion and that is a light on the balcony as this was our only place to go when the baby was asleep in the room and we couldn't see each other!! Thank you.

Posted by on 13 Aug 2013

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4 out of 5

Our Hotel of Choice

The Hotel is central for all Travel requirements,Bus and station only 20 mins away.Take the open top bus trip around the CAPE with stunning views of Capri and Amalfi coast.Train to Castellammare station and cable car (on Platform too) to Mount FAITO (cool at 1500m) with stunning views of Vesuvio and Pompeii.Avoid visiting Possitano on a Saturday as getting the bus back has a tedious wait('scrum for seats'in August).Do go tho to Rivello via Amalfi and start as early as possible, see Rivello first then catch the bustling town of Amalfi or just sit on the beach!Capri Via Jet ferry 21 euro return inc Kids over 12,a Must but take buses to Blue Grotto 1.40 Euro each leg via Ana Capri... (walk through quaint streets there,Chair lift to Mountain views)....120 euro By Taxi!!! In Sorrento Visit the Foreigner's Club for an Evening meal and Fantastic Vistas.Expect to pay 30 euro per head virtually every where for two courses and some Vino.Great Holiday, Great Weather, Great Hotel....Just Go!!

Posted by on 25 Aug 2010

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4 out of 5

Hilton So So

this hotel works best in comparison to everything else along the coast. It has space and air and is good value for money. but maybe it has to do with the local attitudes or lack of staff training. 6 people behind reception, but none will look up and even acknowledge the guest arrival.... and it did not happen only the once, restaurant menu about as short as can be. given the cuisine of the area, the choices are way off beam. I would say Hilton can do much better.

Posted by on 24 Oct 2013

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4 out of 5

Posted by on 25 Jun 2019

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5 out of 5

Tykkäsimme

Tämä oli jo kolmas matkamme Sorrentoon, mutta ensimmäinen majoittuminen paikallisessa Hiltonissa. Olimme iloisesti yllättyneitä, kun huomasimme, että parvekkeeltamme näkyi sekä vuorta että Napolinlahtea - ja Vesuvius lahden takana. Tätä maisemaa tuli siten ihailtuakin heti aamusta heräämisen jälkeen, lepotaukojen yhteydessä päivällä ja vielä viimeiseksi illalla. Päivällisen söimme iltaisin hotellin ravintolan terassilla, ja siinä yhteydessä saimme ihailla illan tummumista ja valojen syttymistä lahden rannoilla. Huone oli siisti, palvelu ystävällistä ja ruoka hyvää. Jään erityisesti kaipaamaan hotellin aamiaistarjoilua mittatilaustyönä valmistettuine munakkaineen ja krepseineen. Viimeisenä päivänä otin useita valokuvia hotellin seinäfreskoista ja muista taideteoksista muistoksi itselleni ja esitelläkseni niitä tutuille.

Posted by on 11 Sep 2015

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Renovations + Closures

This property is closed from 19 March 2020 to 30 June 2020 (dates subject to change).

Property Features

Hilton Sorrento Palace offers its guests an indoor pool, a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 90353 square feet (8394 square metres) and includes conference centres. A kids' pool, a rooftop terrace, and spa services are also featured at the luxury Hilton Sorrento Palace. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Sorrento hotel.

  • 1 building
  • 335 guestrooms or units
  • 11 levels
  • 90353 sq ft of conference space
  • 8394 sq. m of conference space
  • Built in 1981
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Naples (NAP-Naples Intl.) (53 km / 33 mi)
  • Train station: Sorrento Station (1.2 km / 0.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Sorrento Palace offers 335 forms of air-conditioned accommodation with minibars and a safe. 40-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Hilton Sorrento Palace has a restaurant on site.

Pagoda Pool Bar – This bar is located by the pool. Open daily.

L'agrumeto barbecue and m – This restaurant overlooks the garden and specialises in Italian cuisine. Reservations are required. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby
  • Parasailing nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Marina nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property’s seasonal indoor pool is open November-March.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property charges a 10% service fee to food and beverage purchases on site.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 9.9 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 9.9 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 17 per day
  • Valet parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Palace
  • Hilton Palace Hotel
  • Hilton Palace Hotel Sorrento
  • Hilton Palace Sorrento
  • Hilton Sorrento
  • Hilton Sorrento Palace
  • Palace Hilton Sorrento
  • Sorrento Hilton
  • Sorrento Palace
  • Sorrento Palace Hilton
  • Hilton Sorrento Palace Hotel Sorrento
  • Hilton Sorrento Palace Hotel
  • Hilton Sorrento Palace Hotel
  • Hilton Sorrento Palace Sorrento
  • Hilton Sorrento Palace Hotel Sorrento

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.