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4.2 out of 5

"Such an amazing stay - excellent location -amazing pool - no complaints! " More

By a verified traveller on Thu 02 Sep 2021

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Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£88* Per night/room 15 Dec - 16 Dec

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Hotel Plaza's great location gets high marks from our customers. During your stay, you're just a quick walk from Piazza Tasso. Free breakfast, free WiFi in public areas and 2 bars are available. This 4-star hotel has 65 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with LED TVs, minibars and room service
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 coffee shops/cafés, a restaurant, a poolside bar and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the bar
  • Steps from Piazza Tasso and Sorrento Peninsula

Hotel Plaza ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Plaza

Everyone (3) Couples (1) Family (2)
5 out of 5
Such an amazing stay - excellent location -amazing pool - no complaints!

Posted by on 2 Sep 2021

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Comment from Hotel Management

3 Sep 2021 by Marianna - Ricevimento

Thank you for the feedback! Kind Regards!

4 out of 5
The roof top terrace, bar and pool was a fantastic added touch. The infinity pool over looking the bay, looking straight across to the bay of Naples and mount vesuvius was the hotel’s best feature. What a view !! The beds get taken up quickly tho as it’s only a small area with few beds. The breakfast was plentiful and fresh. The gym was clean, new with great equipment for an all round work out. I would describe this hotel as a boutique style hotel, with a modern and contemporary feel. Altho I feel the room’s need a little updating but still nice and clean. The staff were superb, couldn’t do enough for you...we asked for a change of room, asked to organise taxi’s, excursion information etc etc...the staff were very knowledgeable, accommodating, and great English was spoken. The hotel plaza also has the added advantage of being situated in the the main piazza. Tasso...but again a added advantage of it being hidden down a side road so it was also quiet, perfect 👌

Posted by on 22 Aug 2019

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Comment from Hotel Management

24 Aug 2019 by Marianna - Front Desk

Dear Louisa, we'd like thank you very much for your kind and positive review. We're happy to read you enjoyed your stay thoroughly, appreciated the rich breakfast, the professional staff who always try their best to accommodate guests requests and of course the great location of the hotel and its being quite, despite so central. We hope to welcome you again and in the meanwhile send kindest regards.

5 out of 5
Perfect position. Excellent staff,would stay again and recommmend

Posted by on 13 Apr 2019

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Comment from Hotel Management

14 Apr 2019 by Raffaele - Front Desk

Dear guest, thank you so much for the appreciative words. Hoping to welcome you back soon, we send our kind regards.

4 out of 5
The hotel is very clean and the staff were very polite and friendly. It is located in a wonderful spot right in the middle of Sorrento, close to all the main attractions of Sorrento.

Posted by , from Ireland on 20 Nov 2018

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Comment from Hotel Management

23 Nov 2018 by Marianna - Front Desk

Dear Guest, thank you for writing a review for our hotel. We are happy to read yo enjoyed your stay and our service. Yes, the location is very convenient, close to everything, the ideal to discover the area in a relaxing way. Hoping to welcoming you again we send our best regards.

3 out of 5

You are paying for the location.

The hotel was in the perfect location with the pool/ bar having a clear view of mount vesuvius. Rooms are not sound proof- you can hear people above you having conversations and it feels like they are in the room. You can hear people in the hall very clearly and you can hear next door. This was very disappointing. Facilities were great- pool was always immaculate, food was lovely and breakfast was more than imagined! Room was not good value for money- no view, was very small and poor storage space. Staff were overall very lovely.

Posted by , from scotland on 15 Aug 2017

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Comment from Hotel Management

19 Aug 2017 by Raffaele - Front Office

Dear Rachel, thank you fro your review! Though being right in the centre of town our hotel is often described as a very quiet location and a oasis of peace. Our hotel has recently undergone major renovation and we used modern soundproofing material. You must have booked a classic room which is about 20 square meters large. Guests who need more space may prefer booking a comfort or superior rooms which 27 square meters large. Kind regards

4 out of 5

Great location, very modern and clean hotel.

We enjoyed our stay very much....lovely breakfast. A good hotel for a couple of days to enjoy the close location to the centre of sorrento.

Posted by , from Carrickfergus, NI on 19 Apr 2017

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Renovations + Closures

The property is closed between 12 October and 19 March.

Property Features

Hotel Plaza offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as 2 coffee shops/cafés and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and limo/town car service. There are 4 meeting rooms available. A rooftop terrace, a library, and tour/ticket assistance are also featured at the luxury Hotel Plaza. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sorrento hotel is smoke free.

  • 65 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Sorrento Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Plaza offers 65 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 26-inch LED televisions come with satellite channels. Bathrooms include a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rainfall showerhead
  • Cots (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Hotel Plaza has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts debit cards, debit cards, debit cards, debit cards and debit cards

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day (500 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Plaza
  • Hotel Plaza Sorrento
  • Plaza Sorrento
  • Plaza Hotel Sorrento
  • Hotel Plaza Hotel
  • Hotel Plaza Sorrento
  • Hotel Plaza Hotel Sorrento

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.