Skip to main content
Beginning of main content
 Southampton •1 Room
 Southampton • 1 Room
Book online or call 020 3788 4841 Phone Number

DoubleTree by Hilton Hotel Southampton

4-star property
Bracken Place, Southampton, England 020 3788 4841
Choose Dates
3.7 out of 5
Good!
See all 9 ebookers Reviews

"Really lovely and helpful staff here who made my day. Beautiful looking hotel from outdoors. A bit retired in the rooms considering the price. It cost ... " More

By a verified traveller on Wed 25 Aug 2021

Points Of Interest

View all on Map

Enter dates to see availability

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£50* Per night/room 18 Jun - 19 Jun

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of DoubleTree by Hilton Hotel Southampton's great location. During your stay, you'll be within walking distance of University of Southampton. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the helpful staff and the breakfast
  • Just a 3-minute drive from University of Southampton and 7 minutes from Solent University
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

DoubleTree by Hilton Hotel Southampton ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Southampton

Everyone (4) Couples (4) Family (1) Other (1)
4 out of 5
Really lovely and helpful staff here who made my day. Beautiful looking hotel from outdoors. A bit retired in the rooms considering the price. It cost more than a London Doubletree but felt less accommodating. No cookies, no shower caps, no dressing gown and no slippers. Such a shame. Parking is £5 which is a bit cheeky when it’s the only place you can park considering the location. Like I said though, staff were lovely.

Posted by on 25 Aug 2021

Was this review helpful to you?
Comment from Hotel Management

20 Sep 2021 by Suleyman Ozal

Dear Shaniqua, Thank you for your feedback and all the kind words / compliments. It has been an extremely busy August for us here at the hotel and apologies we were not able to offer you a complimentary car parking at the time. We apply the fixed fee of £5 for hotel residence purely to prevent non-residents leaving their car un attendant as well as to maintain the car park itself. Apologies that this wasn't to your liking. Despite the parking fee, i hope you will consider using our property in future again Regards Suleyman Ozal General Manager

5 out of 5

Posted by on 1 Mar 2020

Was this review helpful to you?
Comment from Hotel Management

5 Mar 2020 by Lis Holmes

Great 5* Review! Thank you for taking the time to rate your experience with us and I hope to see you again very soon Best Wishes, Lis Holmes General Manager

5 out of 5

Posted by on 18 Jan 2020

Was this review helpful to you?
Comment from Hotel Management

20 Jan 2020 by Lis Holmes

Great 5* Review! Thank you for taking the time to rate your experience with us and I hope to see you again very soon Best Wishes, Lis Holmes General Manager

4 out of 5
We stay because it is near relations. Do nit like paying topark as we are staying there

Posted by on 17 Nov 2019

Was this review helpful to you?
2 out of 5
Very standard building, rooms was ok, mould on bathroom ceiling, creaky beds and air con did not work

Posted by on 25 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

8 Nov 2019 by Lis Holmes

Thank you for taking the time to rate your experience with us. I am sorry to learn the room was not up to the usual high standard. I have just commenced in my role and appreciate your feedback and will address the points you raise. I wonder if I could ask you to reach out to me personally so I can make amends, Best Wishes, Lis Holmes General Manager

2 out of 5

Avoid - for now

Pros: Rooms are large and comfortable with brand new bathroom
Cons: Poor facilities. Pool and gym closed and have been for over a year I'm told. Car park is way too small. Limited seating in lounge as they often close part of it for functions. Argumentative reception staff. This hotel is transitioning from Hilton to Double Tree brand. I'd recommend to stay elsewhere until the transition is completed as the facilities offer nothing more at present than a premier inn.
Location: Handy location on edge of Southampton.

Posted by on 21 Oct 2016

Was this review helpful to you?
3 out of 5

Quiet location

Not happy about charge for parking Room service did a bad job of fixing up the room. Bed hastily made 3 pillows instead of 4 put on the bed the rest were dumped on the extra bed for our daughter which was not properly made up.

Posted by , from milton keynes on 30 Aug 2016

Was this review helpful to you?
4 out of 5

An overnight stay

The hotel was the base camp for a quick overnight stop after meeting friends in town, so there wasn't much time spent in the hotel. Having said that first impressions of the hotel were good and the place seemed lively and smart. The whole stop-over would have gone perfectly if it wasn't for a room faff as we were checking in. I had booked a deluxe double and was being given a standard twin room! I was even told at one point that there were no other rooms left yet seconds after 'putting my foot down' I was given the key to a deluxe double, as booked?! A little weird and somewhat frustrating. However the actual stay was very pleasent. The room was spacious and the bed was very comfortable.

Posted by on 19 Nov 2013

Was this review helpful to you?
4 out of 5

good base for Southampton airport

Staff, service and food excellent, but the bed was awful and gave me very little sleep. It creaked too, really expected better.

Posted by on 22 Mar 2012

Was this review helpful to you?

About the DoubleTree by Hilton Hotel Southampton

Location Bracken Place, Southampton, England SO16 3NG

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. Event space at this hotel measures 6728 square feet (625 square metres) and includes conference rooms. The business-friendly DoubleTree by Hilton Hotel Southampton also features multilingual staff, concierge services, and a fireplace in the lobby. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Hotel Southampton was completed in July 2022.

  • 135 guestrooms or units
  • 5 levels
  • 6728 sq ft of conference space
  • 625 sq. m of conference space
  • Built in 1990
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • On-site shopping
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southampton Swaythling Station (3.3 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Southampton offers 135 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in July 2022.

  • Deep-soaking bath
  • In-room dining (24 hours)
  • LCD television
  • Electric kettle
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

DoubleTree by Hilton Hotel Southampton has a restaurant on site.

Bracken Place Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Bracken Place Bar – This bar serves lunch and dinner. Open daily.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10 per person
  • Self-parking fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton hotel Southampton
  • Hilton Southampton
  • DoubleTree Hilton Hotel Southampton
  • hotel Hilton Southampton
  • Southampton Hilton
  • Southampton Hilton hotel
  • Southampton hotel
  • Hilton International Southampton
  • Hilton Southampton Hotel Southampton
  • Southampton Hilton International
  • DoubleTree Hilton Southampton
  • DoubleTree by Hilton Hotel Southampton Hotel
  • DoubleTree by Hilton Hotel Southampton Southampton
  • DoubleTree by Hilton Hotel Southampton Hotel Southampton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.ebookers.com/Southampton-Hotels-DoubleTree-by-Hilton-Hotel-Southampton.h10397-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Southampton-Hotels-DoubleTree-by-Hilton-Hotel-Southampton.h10397-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Southampton-Hotels-DoubleTree-by-Hilton-Hotel-Southampton.h10397-p2.Hotel-Reviews?rm1=a2&

Top Trending

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.