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"Room was pleasant, shower was excellent. The only thing that was bad was the pillows. Flat and lumpy! New pillows and new fluffy duvet would make a h ... " More

By a verified traveller on Sun 17 Nov 2019

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Hotel Description

Our customers tell us that they enjoy the shopping around Highfield House Hotel. During your stay, you'll be within walking distance of University of Southampton. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge). This 3-star hotel has 71 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, coffee/tea makers and desks
  • Free WiFi
  • Free self-parking
  • To-go breakfast served daily for a fee
  • Amenities include conference space, laundry facilities and multilingual staff
  • Guests speak favourably about the helpful staff and the proximity to shopping
  • Just a 3-minute drive from University of Southampton and 9 minutes from Southampton Solent University
  • Pets welcome for a fee

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£40* Per night/room 13 Jul - 14 Jul

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family Quadruple Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Triple Room, 3 Single Beds

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Highfield House Hotel ratings based on 5 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Highfield House Hotel

Everyone (3) Couples (1) Family (1)
4 out of 5
Room was pleasant, shower was excellent. The only thing that was bad was the pillows. Flat and lumpy! New pillows and new fluffy duvet would make a huge difference

Posted by on 17 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by Paul

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Could do with a little up date. I.e. more than one plug socket in a room. Extractor fans in the bathroom. Maybe an iron and iron boarding in each room.

Posted by on 15 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by Paul

Thank you for staying with us. We appreciate your feedback!

3 out of 5

Convenient location for access to the university

Room allocation was messed up but resolved fairly quickly. Hotel clean but could do with updating. Staff helpful. Good budget hotel.

Posted by , from swansea on 13 Mar 2018

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Comment from Hotel Management

14 Mar 2018 by Paul

Thanks for the feedback, we appreciate you taking the time to share your thoughts. I was very pleased to read that the team managed to resolve the room allocation mix up for you.

1 out of 5

second rate

We found that overall the bedroom was in need of a good clean and refurbishment. decor looked tired and dull. En-suite bathroom was in urgent need of upgrading. Bath enamel worn and dull, WC and wash hand basin in similar state. Bath mat black and mouldy on underside, indicitave of poor cleaning procedures and supervision. NOT VALUE FOR MONEY. Would not reccommend this hotel. We complained to the hotel management and received a new bath mat and a note of apology along with a £10 discount on our final bill. The Management admitted that the cleanliness was not up to standard

Posted by on 16 Jul 2012

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5 out of 5
Sehr nette und zuvorkommende Leute. Sehr guter Aufenthalt

Posted by on 5 May 2017

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Renovations + Closures

The following facilities will be closed from 09 July 2020 to 31 December 2020 (dates subject to change):

  • Breakfast

The property will be renovating from 05 February 2020 to 31 December 2020 (completion date subject to change). The following areas are affected:

  • Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

As a guest of Highfield House Hotel, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Self parking is free. This 3-star Southampton hotel is smoke free.

  • 71 guestrooms or units
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Southampton (SOU) (4.3 km / 2.7 mi)
  • Train station: Southampton St Denys Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Highfield House Hotel offers 71 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with cable channels. This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Contactless check-in and contactless check-out are available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 5.00 for adults and GBP 5.00 for children (approximately)
  • Pet fee: GBP 10 per pet, per day
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Highfield House Hotel
  • Highfield House Hotel Southampton
  • Highfield House Southampton
  • Highfield House Hotel Hotel
  • Highfield Hotel Southampton
  • Highfield House Hotel Southampton
  • Highfield House Hotel Hotel Southampton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.