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3.6 out of 5

"Booked especially for the Pool & Spa but left pretty disappointed. The Jacuzzi was not working, no shower facilities near the pool, the Steam and Saun ... " More

By a verified traveller on Tue 30 May 2023

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Leonardo Royal Southampton Grand Harbour's walkable location. During your stay, you're just a quick walk from WestQuay Shopping Centre. Free WiFi in public areas, a full-service spa and an indoor pool are available.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, body scrubs or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the area's walkability and the overall condition of the property
  • 7 minutes by foot from WestQuay Shopping Centre and a 5-minute drive from Southampton Cruise Terminal

Leonardo Royal Southampton Grand Harbour ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Leonardo Royal Southampton Grand Harbour

Everyone (5) Couples (1) Family (1)
4 out of 5

Posted by on 23 Apr 2024

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Comment from Hotel Management

15 May 2024 by Alexandra Duddy, Snr. Guest Relations Manager

Good afternoon Stephen, Thank you for taking the time to leave us a review. We are glad you enjoyed your stay and look forward to seeing you again. Kind regards,

3 out of 5

Posted by on 1 Dec 2023

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3 out of 5
Booked especially for the Pool & Spa but left pretty disappointed. The Jacuzzi was not working, no shower facilities near the pool, the Steam and Sauna rooms are on a different level and even then the Steam Room was not warm. Overall, i wish i had stayed at the Holiday Inn across the road.

Posted by on 30 May 2023

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Comment from Hotel Management

9 Jun 2023 by Joseph Kelly Guest Relations Manager

Dear Rajen,Thank you for leaving the hotel a review.And please let me apologise about your recent visit with us.I will of course pass on your comments to the relevant team.And i hope this has not deterred you from staying with us in the near future.Best Wishes,Joseph KellyGuest Relations Manager

4 out of 5

Posted by on 4 May 2023

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Comment from Hotel Management

24 May 2023 by Team

Dear Paul,Thank you for taking the time to leave the hotel a review.Please do come back and see us again.Best Wishes,Joseph KellyGuest Relations Manager

5 out of 5

Posted by on 7 Jun 2022

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4 out of 5
Hôtel proche du centre ville, belle chambre moderne, piscine agréable, personnel serviable

Posted by on 18 Mar 2024

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Comment from Hotel Management

7 Apr 2024 by bruno lopes

Merci pour les excellents commentaires que vous nous avez fournis. J’espère vous revoir bientôt et profiter d’une autre nuit avec nous ici au Leorardo Royal Hotel Sothampton Grand Harbour /////////////////////////////////////////////////////////////////////////////////thank you for the great feedback you have provided us. hope to see you soon again and enjoy another night with us here in Leorardo Royal Hotel Sothampton Grand Harbour

2 out of 5
Sijainti hyvä. Huoneessa haisi voimakas kemikaali. Sänky erittäin huono.Siivousta piti pyytää.

Posted by on 30 Jul 2022

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Comment from Hotel Management

30 Jul 2022 by Team

Dear Inkeri, Thank you for taking time to write your review of our hotel. I do apologise for the chemical smell and that you were not pleased with the bed, I have passed this onto our housekeeping team to look into. Kind regards, Molly Roberts Guest Relations Manager

About the Leonardo Royal Southampton Grand Harbour

Location West Quay Road, Southampton, England SO15 1AG

Renovations + Closures

The following facilities or services will be unavailable from June 3 2024 to July 31 2024 (dates subject to change):

  • Sauna

Property Features

Leonardo Royal Southampton Grand Harbour offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 13 meeting rooms are available. Event space at this hotel measures 11485 square feet (1067 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Leonardo Royal Southampton Grand Harbour. This Southampton hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 7 levels
  • 11485 sq ft of conference space
  • 1067 sq. m of conference space
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Parking (limited spaces)

Transport

  • Train station: Southampton Central Station (2 km / 1.3 mi)

Room Amenities

Leonardo Royal Southampton Grand Harbour offers 173 accommodations with espresso makers and a safe. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Plasma television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.

Leonardo Royal Southampton Grand Harbour has a restaurant on site.

Leo's – Overlooking the garden, this bar specialises in local cuisine and only serves light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sailing nearby
  • Boat tours nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 4
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, JCB International, Barclaycard and debit cards. Cash is not accepted. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Leonardo Royal Hotel Grand Harbour
  • Leonardo Royal Southampton Grand Harbour
  • Grand Harbour Hotel Southampton
  • Grand Harbour Southampton
  • Harbour Grand Hotel
  • Hotel Grand Harbour
  • Hotel Harbour Grand
  • De Vere Grand Harbour Hotel Southampton
  • De Vere Grand Harbour Southampton
  • De Vere Hotel Southampton
  • Leonardo Royal Hotel Grand Harbour
  • Leonardo Royal Southampton Grand Harbour
  • Leonardo Royal Grand Harbour
  • Hotel Leonardo Royal Hotel Southampton Grand Harbour Southampton
  • Southampton Leonardo Royal Hotel Southampton Grand Harbour Hotel
  • Hotel Leonardo Royal Hotel Southampton Grand Harbour
  • Leonardo Royal Hotel Southampton Grand Harbour Southampton
  • Grand Harbour Hotel
  • Leonardo Royal Grand Harbour
  • Leonardo Royal Southampton Grand Harbour Hotel
  • Leonardo Royal Southampton Grand Harbour Southampton
  • Leonardo Royal Southampton Grand Harbour Hotel Southampton

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.