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"Small swimming pool but kids loved it, the have a play area with toys and games including an Xbox. Rooms nice but toilet room is separate to bathroom ... " More

By a verified traveller on Fri 30 Aug 2019

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Hotel Description

Our customers tell us they enjoy Novotel Southampton's good location. During your stay, you're just a quick walk from Southampton Cruise Terminal. Free WiFi in public areas, an indoor pool and a restaurant are available. This 4-star hotel has 121 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a sofa bed in each room.

  • All rooms offer sofa beds, 24-hour room service and LCD TVs
  • Free WiFi
  • Enjoy international cuisine while dining at Elements
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the area's walkability and the restaurant
  • Within a 15-minute walk of Southampton Cruise Terminal and Mayflower Theatre
  • Pets welcome for a fee

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Novotel Southampton ratings based on 23 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Southampton

Everyone (14) Couples (4) Business (2) Other (1)
3 out of 5

Posted by on 17 Mar 2020

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Comment from Hotel Management

18 Mar 2020 by iwona kowalczyk

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton

4 out of 5

Posted by on 30 Nov 2019

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Comment from Hotel Management

1 Dec 2019 by Iwona Kowalczyk

Dear Guest Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind regards Iwona Kowalczyk Guest relations Novotel Southampton

2 out of 5

Posted by on 14 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Iwona Kowalczyk

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Southampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton

5 out of 5

Posted by on 30 Aug 2019

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Comment from Hotel Management

3 Sep 2019 by Iwona Kowalczyk

Dear Guest, Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton

4 out of 5
Small swimming pool but kids loved it, the have a play area with toys and games including an Xbox. Rooms nice but toilet room is separate to bathroom where the hand basin was. Need to pay for parking which is expensive at £10/day for hotel guests. Overall nice stay. Location excellent for New Forest and other surrounding areas, Very close to restaurants

Posted by on 30 Aug 2019

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Comment from Hotel Management

7 Sep 2019 by Iwona Kowalczyk

Dear Guest, Thank you for taking the time to leave this review. We are so pleased to see that you have enjoyed your stay. We hope to welcome you again soon. Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton

1 out of 5
room was dirty. especially the toilet room could have done with a better clean

Posted by on 27 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Iwona Kowalczyk

Dear Guest, Thank you for taking the time to leave this review. I am sorry to hear that on this occasion the room and the toilet was not clean up to the High standards we strive to achieve.Please accept my full apology.I do hope we wills see you once again in a near future Kind Regards Iwona Kowalczyk Guest Relations Novotel Southampton

4 out of 5
Basic amenities but met requirements for our overnight stay

Posted by on 16 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Iwona Kowalczyk

Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards Iwona kowalczyk Guest Relations Novotel Southampton

4 out of 5
Nice hotel, great facilities, good location. Would stay here again.

Posted by on 15 Dec 2018

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Comment from Hotel Management

15 Dec 2018 by General Manager

Dear Peachy, Thank you very much for your stay. I am glad to see you happy with your stay and hope to see you once again in a near future. Kind regards, Patrick Le Henaff General Manager

5 out of 5
Contrast to the reviews the pool is great and empty off peak. The breakfast is great... Love the vegetarian sausages. Standard room is OK though. Sofa bed is just bearable but could be better. Recommend staying in at least the next room up if staying with kids. Staff are excellent

Posted by , from London on 31 Oct 2018

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Comment from Hotel Management

1 Nov 2018 by Iwona Kowalczyk

Dear Guest Thank you for your kind comments. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind regards Iwona Kowalczyk Guest Relations Novotel Southampton

3 out of 5
Nothing special; room was clean enough although several trays of half eaten room service left in the corridoor. Generally good size. Categories on offer were confusing - standard/executive/superior which were all priced the same and seemingly all the same effectively anyway. As with many hotels now, you get slapped with a suprise parking charge (£10) which you should factor into your overnight cost comparisons. Breakfast selection was good but room full of ucontrolled kids

Posted by on 17 Aug 2018

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Comment from Hotel Management

21 Aug 2018 by Iwona Kowalczyk

Dear Guest, Thank you for your stay. I am extremely sorry to see you not satisfied with your visit and I want to present you my apologies. Your comments are important to us. We hope to see you again, Kind Regards, Iwona Kowalczyk Guest Relations Novotel Southampton

Property Features

Novotel Southampton offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference rooms. The business-friendly Novotel Southampton also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 4-star Southampton hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 5 levels
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Southampton (SOU) (7.5 km / 4.7 mi)
  • Train station: Southampton Central Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Southampton offers 121 forms of accommodation with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Electric kettle
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Elements – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13.95 per person (approximately)
  • Self-parking fee: GBP 10 per night (in/out privileges)
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: 0 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Southampton
  • Novotel Southampton
  • Southampton Novotel
  • Novotel Southampton Hotel Southampton
  • Novotel Southampton Hotel
  • Accor Southampton
  • Novotel Southampton Hotel
  • Novotel Southampton Southampton
  • Novotel Southampton Hotel Southampton

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.