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4.6 out of 5

"Friendly Staff, food and service is great. Enjoyed the stay. " More

By a verified traveller on Fri 07 Aug 2020

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Twin Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£150* Per night/room 17 May - 18 May

Deluxe Double Room, Marina View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Southampton Harbour Hotel's great location. During your stay, you're just a quick walk from Ocean Village Marina. Free WiFi in public areas, free valet parking and 2 restaurants are available. Built in 2017, this 5-star hotel has 119 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy seafood at The Jetty, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, manicures and pedicures or facials at HarSpa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Ocean Village Marina and a 4-minute drive from Southampton Cruise Terminal

Southampton Harbour Hotel ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Southampton Harbour Hotel

Everyone (9) Couples (3) Family (1)
5 out of 5

Posted by on 19 Dec 2020

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Comment from Hotel Management

29 Dec 2020 by Lukasz Dwornik General Manager

Dear Guests, Thank you for taking the time to leave a high score from your stay with us. We hope to have the opportunity of welcoming you back to Southampton Harbour in the near future. Kind regards, Lukasz Dwornik General Manager

5 out of 5
Friendly Staff, food and service is great. Enjoyed the stay.

Posted by , from Reading on 7 Aug 2020

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Comment from Hotel Management

10 Aug 2020 by The SHH team

Dear Dias, Thank you for taking the time to leave a review of your stay with us at the Southampton Harbour Hotel and Spa. We are glad to learn that you found all the staff friendly and that you had a great time Kind Regards

5 out of 5
luxury, attentive staff, great beds. excellent food but small portions.

Posted by on 17 Dec 2019

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Comment from Hotel Management

20 Dec 2019 by Andreia

Thank you for the kind review of your recent stay at the Southampton Harbour Hotel and Spa. I am delighted to see that your overall experience was a 5 out of 5, We look forward to welcoming you back in a not so distant future, Best regards SHH Team

4 out of 5

Posted by on 11 Dec 2019

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Comment from Hotel Management

14 Dec 2019 by Andreia

Thank you for the kind review of your recent stay at the Southampton Harbour Hotel and Spa. I am delighted to see that your overall experience was a 4 out of 5, We look forward to welcoming you back in a not so distant future, Best regards SHH Team

5 out of 5

Posted by on 2 Nov 2019

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Comment from Hotel Management

9 Nov 2019 by Andreia

Thank you for the kind review of your recent stay at the Southampton Harbour Hotel and Spa. I am delighted to see that your overall experience was a 5 out of 5, We look forward to welcoming you back in a not so distant future, Best regards SHH Team

5 out of 5
Loved every part of this hotel, couldn't fault it.

Posted by on 20 Oct 2019

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Comment from Hotel Management

9 Nov 2019 by Andreia

Thank you for the kind review of your recent stay at the Southampton Harbour Hotel and Spa. I am delighted to see that your overall experience was a 5 out of 5, We look forward to welcoming you back in a not so distant future, Best regards SHH Team

5 out of 5

Posted by on 28 Jul 2019

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1 out of 5
No consideration for guests. All attention and care was only for celebrities staying at the hotel. Have never been humiliated before - I wouldn’t even call the service 1 star. Failed in their duty and care .

Posted by on 22 Jun 2019

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5 out of 5

Posted by on 11 Jun 2019

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5 out of 5

Posted by on 14 May 2019

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Renovations + Closures

This property is closed from 26 December 2020 to 16 May 2021 (dates subject to change).

Property Features

Southampton Harbour Hotel offers its guests a full-service spa, a marina, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A fitness centre, a rooftop terrace, and concierge services are also featured at the luxury Southampton Harbour Hotel. Limited free parking is available on a first-come, first-served basis. This 5-star Southampton hotel is smoke free.

  • 119 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Southampton (SOU) (8.3 km / 5.2 mi)
  • Train station: Southampton Woolston Station (2.4 km / 1.5 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Southampton Harbour Hotel offers 119 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.

The Jetty – This restaurant specialises in seafood and serves lunch and dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, HarSpa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless checkout are available.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.50 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Southampton Harbour
  • Southampton Harbour
  • Southampton Harbour Hotel Hotel
  • Southampton Harbour Hotel Southampton
  • Southampton Harbour Hotel Hotel Southampton

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.