31 Oct 2018 by Chris G
thank you very much for the review and the feedback. we are glad that you enjoyed your overall stay, and will review your points raised. we hope as a team to see you again in the near future!
4 Dec 2017 by Chris Garrett
Im sorry to hear your stay was not up to standard, and I hope from our conversations, we have restored your faith enough to come try us again. We really look forward to welcoming you back. Kind Regards Chris Garrett General Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury The Pilgrim Inn also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free. This 4.5-star Southampton hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Pilgrim Inn offers 14 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 9:30 PM. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.