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"the staff were really friendly and very helpful. The rooms need updating, from bathroom suites to furniture. This is not in a quiet place to stay, the ... " More

By a verified traveller on Thu 11 Jul 2019

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Hotel Description

The Star Hotel's central location gets high marks from our customers. During your stay, you're just a quick walk from WestQuay Shopping Centre. Features include free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 44 rooms over 4 floors. Each room includes amenities such as free WiFi and a TV.

  • All rooms offer TVs, coffee/tea makers and hairdryers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 3 meeting rooms, laundry facilities and a lift
  • Guests speak favourably about the location and the breakfast
  • Just a 5-minute walk from WestQuay Shopping Centre and 10 minutes on foot from Southampton Solent University

Triple Room

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Small Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

The Star Hotel ratings based on 3 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Star Hotel

Everyone (1) Couples (2)
2 out of 5
The hotel is located in the center of Southampton. The way to the room and the elevator were adventurous. The front looks okay, but the parking area is horrible

Posted by on 19 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by The Star Hotel

Thank you very much for staying with us. We appreciate all of your feedback. Kind regards, The Star Hotel.

3 out of 5
the staff were really friendly and very helpful. The rooms need updating, from bathroom suites to furniture. This is not in a quiet place to stay, there is a lot of noise from outside of the hotel.There is no air conditioning nor blackout curtains.

Posted by on 11 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by The Star Hotel

Thank you very much for staying with us. We appreciate all of your feedback. Kind regards, The Star Hotel.

4 out of 5

Posted by on 19 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by The Star Hotel

We appreciate your feedback, we hope your stay with us again soon.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The business-friendly The Star Hotel also features laundry facilities, dry cleaning/laundry services, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Southampton hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Southampton (SOU) (7.1 km / 4.4 mi)
  • Train station: Southampton Central Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Star Hotel offers 44 forms of accommodation with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Television
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 10:30 AM.

The Star Hotel has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 4 and GBP 12 for adults, and GBP 4 and GBP 8 for children (approximately)
  • Self-parking fee: GBP 5.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Star Hotel Southampton
  • Star Southampton
  • The Star Hotel Hotel
  • The Star Hotel Southampton
  • The Star Hotel Hotel Southampton
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.