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"Big and spacious rooms, good for families, kingsoze bed was quite hard to sleep on however the room itself is really nice. Staff are very nice, when i ... " More

By a verified traveller on Sun 05 Jan 2020

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Park Inn by Radisson Palace Southend-on-Sea. During your stay, you're just a quick walk from Adventure Island. Free WiFi in public areas, a restaurant and a fitness centre are available. This 3-star hotel has 137 rooms over 7 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the beach and the helpful staff
  • Steps from Adventure Island and Southend Pier

Standard Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£43* Per night/room 5 Jul - 6 Jul

Standard Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park Inn by Radisson Palace Southend-on-Sea ratings based on 12 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Park Inn by Radisson Palace Southend-on-Sea

Everyone (6) Couples (3) Family (1) Friends (1)
4 out of 5
Big and spacious rooms, good for families, kingsoze bed was quite hard to sleep on however the room itself is really nice. Staff are very nice, when i got there my room wasnt ready so had to wait 30 mins in the lobby till it was, didn't offer me anything as a apology since i pay for that time. Could of let me check out 30mins later instead to make up for it.

Posted by on 5 Jan 2020

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1 out of 5
room had stsines all over the floor.toilet was dirty and ive pictures to prove it.will not stay there again.

Posted by on 1 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by Park Inn Palace

Please accept our apologies for the inconvenience experienced. We are in the process of replacing carpets and updating hotel.

3 out of 5
The bed matress was uncomfortable and the pillows also !

Posted by on 31 Jul 2019

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Comment from Hotel Management

7 Aug 2019 by AS

We have just received a delivery of 600 pillows as we know they needed replacing

5 out of 5
Lovely stay. Beautiful room with balcony. Would recommend to anyone.

Posted by on 28 Jul 2019

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Comment from Hotel Management

7 Aug 2019 by AS

thank you

3 out of 5
I had the feeling the whole building would be the hotel but it turned out that only a little part of the 'palace' was actually the park inn. So there was no exit to the sea front and the lobby was rather small. The view however was great.

Posted by on 6 Aug 2018

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3 out of 5

Random fire alarm check at 7am on a Sunday morning

The stay at the hotel was fine apart from the fact we got a call at 7am from reception saying they wanted to check the fire alarm in our room! The man from reception came in the room looked in the bathroom then at the fire alarm in the room near the bed and went yeah that’s fine!! My fiancé complained at reception and they did give us a free breakfast and 10% off our room. The breakfast was mediocre, did eventually get crossiants but they were cold.

Posted by on 14 May 2018

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4 out of 5

Great location by pier, beach and town centre

Pros: Location, facilities, cost
Cons: Restaurant food costs could be cheaper
Hotel is clean with good facilities and good location--breakfast is good and the view from the restaurant over the pier area is lovely. good value and although the hotel does not have its own car park, they provide discounted rates for the large car park directly opposite at only £6.00 per night.

Posted by on 5 Feb 2018

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3 out of 5

Great location, but decor needs a refresh

Pros: The view
Cons: The bedding and the furniture.
Location: Adventure Island
I booked this hotel because it was so close to Adventure Island and my son wanted to go there all day long. We arrived at 11.15 and parked in the car park behind the hotel. The car park was a public car park, but it was one of the better ones. We tried to check in, even though we were very early, and we were able to go diectly to our room, which was great. We had booked a twin room but were told that we had a double room. I asked to change to a Family room and we were able to for an extra £14. The room was very big. Big enough for 4 double beds (if they were needed) however, the bathroom was absolutely tiny. Barely enough room to turn around. This seemed really odd as there was more than enough space to have a really comfortable bathroom. The carpet in the room was very nice, however, that was the only fixture of note. The remainder of the room was of poor quality and the armchair and sofa bed looked very tired indeed. There were stains on the armchair. The bathroom also needed some maintenance. On a positive note, the room had a lovely view over Adventure Island and out to sea. In summary, the room cost £160 and that feels very toppy for a room of this standard. I don't think I would stay there again.

Posted by on 18 Mar 2017

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Comment from Hotel Management

2 May 2017 by Viraf Sethna

Dear Guest, Thank you for your review. Im glad you liked the hotels location and views. Yes the rooms are the largest in the market and thus due to the demand in the area, the rates go up. That is the only reason why you have paid a higher amount for the room as we normally have lower room rates. I agree with you that the rooms are showing the signs of tiredness and an upgrade is necessary to keep us going in the market. Hope that you will still come back one day. Regards

4 out of 5

Great location

Nice hotel in a great location. Bar has a brilliant view over the seafront and the pier.

Posted by on 3 Sep 2016

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4 out of 5

Fantastic location and huge bed but a bit anonymous

The hotel was about half a minute's walk from the pier, fantastic! The bed was huge, the bathroom lovely and shower hot and powerful! But you really couldn't forget it was a chain hotel, no quirks at all. Think it lacked a bit of character but comfy and convenient.

Posted by on 26 Aug 2015

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About the Park Inn by Radisson Palace Southend-on-Sea

Location Church Road, Southend-on-Sea, England SS1 2AL

Renovations + Closures

This property is closed from 24 March 2020 to 4 July 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 3766 square feet (350 square metres) and includes conference rooms. A fitness centre, a terrace, and concierge services are also featured at the eco-friendly Park Inn by Radisson Palace Southend-on-Sea. This 3-star Southend-on-Sea hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 7 levels
  • 3766 sq ft of conference space
  • 350 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: London (STN-Stansted) (63.7 km / 39.6 mi)
  • Train station: Southend-on-Sea Southend Central Station (1 km / 0.6 mi)

Room Amenities

Park Inn by Radisson Palace Southend-on-Sea offers 137 forms of accommodation with laptop-compatible safes and coffee/tea makers. 24-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.

RBG Bar and Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 12.90 per person (approximately)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Inn Palace
  • Park Inn Palace Southend-on-Sea
  • Park Inn Radisson Palace
  • Park Inn Radisson Palace Hotel
  • Park Inn Radisson Palace Hotel Southend-on-Sea
  • Park Inn Radisson Palace Southend-on-Sea
  • Park Inn Southend-on-Sea
  • Radisson Palace Southend-on-Sea
  • Radisson Southend-on-Sea
  • Southend-on-Sea Radisson
  • Park Inn By Radisson Palace Southend-On-Sea Essex
  • Park Inn Radisson Palace Southend-on-Sea Hotel
  • Park Inn By Radisson Palace Southend-On-Sea Essex
  • Park Inn by Radisson Palace Southend on Sea
  • Park Inn by Radisson Palace Southend-on-Sea Hotel
  • Park Inn by Radisson Palace Southend-on-Sea Southend-on-Sea

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.