"I had the feeling the whole building would be the hotel but it turned out that only a little part of the 'palace' was actually the park inn. So there ... " More

By a verified traveller on Mon 06 Aug 2018

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Hotel Description

The sightseeing around Park Inn by Radisson Palace Southend-on-Sea gets good marks from our customers. During your stay, you're just a quick walk from Southend Pier. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. This 3-star hotel has 137 rooms over 7 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the value of their stay and the beach
  • Steps from Southend Pier and Adventure Island

Standard Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£54* Per night/room 15 Sep - 16 Sep

Standard Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park Inn by Radisson Palace Southend-on-Sea ratings based on 10 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Park Inn by Radisson Palace Southend-on-Sea

Everyone (5) Couples (3) Family (1) Friends (1)
3 out of 5
The bed matress was uncomfortable and the pillows also !

Posted by on 31 Jul 2019

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Comment from Hotel Management

7 Aug 2019 by AS

We have just received a delivery of 600 pillows as we know they needed replacing

5 out of 5
Lovely stay. Beautiful room with balcony. Would recommend to anyone.

Posted by on 28 Jul 2019

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Comment from Hotel Management

7 Aug 2019 by AS

thank you

3 out of 5
I had the feeling the whole building would be the hotel but it turned out that only a little part of the 'palace' was actually the park inn. So there was no exit to the sea front and the lobby was rather small. The view however was great.

Posted by on 6 Aug 2018

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3 out of 5

Random fire alarm check at 7am on a Sunday morning

The stay at the hotel was fine apart from the fact we got a call at 7am from reception saying they wanted to check the fire alarm in our room! The man from reception came in the room looked in the bathroom then at the fire alarm in the room near the bed and went yeah that’s fine!! My fiancé complained at reception and they did give us a free breakfast and 10% off our room. The breakfast was mediocre, did eventually get crossiants but they were cold.

Posted by on 14 May 2018

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4 out of 5

Great location by pier, beach and town centre

Pros: Location, facilities, cost
Cons: Restaurant food costs could be cheaper
Hotel is clean with good facilities and good location--breakfast is good and the view from the restaurant over the pier area is lovely. good value and although the hotel does not have its own car park, they provide discounted rates for the large car park directly opposite at only £6.00 per night.

Posted by on 5 Feb 2018

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3 out of 5

Great location, but decor needs a refresh

Pros: The view
Cons: The bedding and the furniture.
Location: Adventure Island
I booked this hotel because it was so close to Adventure Island and my son wanted to go there all day long. We arrived at 11.15 and parked in the car park behind the hotel. The car park was a public car park, but it was one of the better ones. We tried to check in, even though we were very early, and we were able to go diectly to our room, which was great. We had booked a twin room but were told that we had a double room. I asked to change to a Family room and we were able to for an extra £14. The room was very big. Big enough for 4 double beds (if they were needed) however, the bathroom was absolutely tiny. Barely enough room to turn around. This seemed really odd as there was more than enough space to have a really comfortable bathroom. The carpet in the room was very nice, however, that was the only fixture of note. The remainder of the room was of poor quality and the armchair and sofa bed looked very tired indeed. There were stains on the armchair. The bathroom also needed some maintenance. On a positive note, the room had a lovely view over Adventure Island and out to sea. In summary, the room cost £160 and that feels very toppy for a room of this standard. I don't think I would stay there again.

Posted by on 18 Mar 2017

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Comment from Hotel Management

2 May 2017 by Viraf Sethna

Dear Guest, Thank you for your review. Im glad you liked the hotels location and views. Yes the rooms are the largest in the market and thus due to the demand in the area, the rates go up. That is the only reason why you have paid a higher amount for the room as we normally have lower room rates. I agree with you that the rooms are showing the signs of tiredness and an upgrade is necessary to keep us going in the market. Hope that you will still come back one day. Regards

4 out of 5

Great location

Nice hotel in a great location. Bar has a brilliant view over the seafront and the pier.

Posted by on 3 Sep 2016

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4 out of 5

Fantastic location and huge bed but a bit anonymous

The hotel was about half a minute's walk from the pier, fantastic! The bed was huge, the bathroom lovely and shower hot and powerful! But you really couldn't forget it was a chain hotel, no quirks at all. Think it lacked a bit of character but comfy and convenient.

Posted by on 26 Aug 2015

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4 out of 5

Great weekend break

Booked for a weekend away room was nice and big balcony was huge could have done with a table and chairs on it . The only thing I would say needs looking at is the carpet as there was what could be bleach dots by windows all over it . Had a great stay the staff were friendly and helpful .

Posted by on 27 Apr 2015

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4 out of 5

Overnight

I stayed with my teenage son for 1 night when meeting friends. the staff were very helpful - although could have spoken better english... We didn't use any of the facilities like the gym - but had breakfast in bed which was excellant! Great spot right on the seafront too - pity it was raining!

Posted by on 21 Apr 2013

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About the Park Inn by Radisson Palace Southend-on-Sea

Location Church Road, Southend-on-Sea, England SS1 2AL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. Event space at this hotel measures 3766 square feet (350 square metres) and includes conference rooms. The eco-friendly Park Inn by Radisson Palace Southend-on-Sea also features a fitness centre, concierge services, and laundry facilities. This 3-star Southend-on-Sea hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 7 levels
  • 3766 sq ft of conference space
  • 350 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: London (STN-Stansted) (63.7 km / 39.6 mi)
  • Train station: Southend-on-Sea Southend Central Station (0.6 km / 0.4 mi)
  • Parking:

Room Amenities

Park Inn by Radisson Palace Southend-on-Sea offers 137 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. 24-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

RBG Bar and Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: GBP 10.00 per person (approximately)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Inn Palace
  • Park Inn Palace Southend-on-Sea
  • Park Inn Radisson Palace
  • Park Inn Radisson Palace Hotel
  • Park Inn Radisson Palace Hotel Southend-on-Sea
  • Park Inn Radisson Palace Southend-on-Sea
  • Park Inn Southend-on-Sea
  • Radisson Palace Southend-on-Sea
  • Radisson Southend-on-Sea
  • Southend-on-Sea Radisson
  • Park Inn By Radisson Palace Southend-On-Sea Essex
  • Park Inn Radisson Palace Southend-on-Sea Hotel
  • Park Inn By Radisson Palace Southend-On-Sea Essex
  • Park Inn by Radisson Palace Southend on Sea

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.