20 Sep 2019 by Pippa
Your recent stay with us was not a positive one and I'm personally writing to you to offer my sincere apologies. We do very much appreciate all feedback - good and bad - as we do see this as an essential tool to help us get better at what we do. Although we missed the mark this time, we will try harder. And hope you would consider us when you visit Rufflets again in the future. Should you decide to give us another try, I would ask that you contact me personally to make the necessary arrangements. With my best regards, Pippa Wallace Reservations Manager
Rufflets St Andrews offers its guests a terrace, a BBQ, and a garden. There are 2 meeting rooms available. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Rufflets St Andrews also features a picnic area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 4-star St. Andrews hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Rufflets St Andrews offers 23 forms of accommodation with complimentary bottles of water and complimentary bathrobes. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Seasons – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.
Special check-in instructions:
The front desk is open daily from 7 AM - 11 PM.
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.
The front desk at this property is open daily from 7 AM - 11 PM.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.