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4.0 out of 5

"What a lovely place. The staff were very friendly and helpfulThe room was lovely and the bed very comfy and really enjoyed the Cornish biscuits :-) B ... " More

By a verified traveller on Fri 31 Jan 2020

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£76* Per night/room 3 Dec - 4 Dec

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Suite, 1 King Bed, Partial Sea View, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Rashleigh Arms's great location. During your stay, you're just a quick walk from Charlestown Shipwreck and Heritage Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant. This 4-star inn has 8 rooms. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • All rooms offer deep-soaking bathtubs, flat-screen TVs and room service
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception and a terrace
  • Guests speak favourably about the beach and the clean guestrooms
  • 10 minutes by car from Eden Project and 14 minutes from Lost Gardens of Heligan

Rashleigh Arms ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rashleigh Arms

Everyone (2) Couples (3) Family (2)
4 out of 5
What a lovely place. The staff were very friendly and helpful The room was lovely and the bed very comfy and really enjoyed the Cornish biscuits :-) Bathroom was tiny and found it hard to navigate but thats not a complaint just an observation as i was on my own it wasnt a problem Car park was a liltle bumpy.. Didnt eat in the restaurant but it looks very nice

Posted by on 31 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by Central Reservations

Thank you very much for your lovely comments, we're glad you enjoyed your stay and look forward to hopefully welcoming you back in the future!

4 out of 5
I think the location is terrific. Plenty of things to see around the beach and harbour area. Steeped in history. Hotel is modern - the staff very pleasant and friendly. Can't say there was anything to dislike.

Posted by on 23 Oct 2019

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Comment from Hotel Management

25 Oct 2019 by Reservations

Thank you very much for this review, we are pleased you enjoyed your time with us and we do hope to see you back again very soon

2 out of 5
Not what we were expecting. Booked a superior king room and were allocated a small twin room. The lady at check in did kindly offer to put the beds together for us. The bathroom was small - I have a bruise on my elbow from trying to navigate the tight space - it was basically a shower, loo and basin inside a fitted wardrobe. The cooked breakfast was good, however we did have a 30 minute wait before being acknowledged and our drinks and breakfast order being taken. Sadly we wouldn't recommend or return based on our experience.

Posted by on 1 Jul 2019

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Comment from Hotel Management

27 Jul 2019 by Reservations

We do apologise that your experience with us wasn't up to our usually standards. We thank you for your feedback and will act upon this accordingly. We do hope you will return so we will be able to give you a better experience.

5 out of 5

Posted by on 12 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Reservations

Thank you for the review, we are pleased you enjoyed your stay and we do hope to see you back again very soon

5 out of 5
Our room was in a separate building (T'Gallants) which was very quiet as no noise from the Bar. Very spacious room and we enjoyed a very relaxing time there during our long weekend in Charlestown. The bed was very comfortable and the shower room was also very spacious. We would definitely recommend, especially as the Rashleigh Arms is currently undergoing a refurbishment.

Posted by on 12 Feb 2019

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Comment from Hotel Management

13 Feb 2019 by Reservations

Thank you for the review, we are delighted you enjoyed your stay and we do hope you will come and stay back soon!

4 out of 5

Pleasant winter stay

Pros: Overall ambience, friendliness of staff and the room décor. The closeness to the sea was also good and one of the reasons I chose it
Cons: Taken note of my request for a quiet room
Location: Easy to walk to the coastal path
All staff very welcoming whether checking in/out or serving in restaurant or at breakfast. Stayed in a lovely twin room for single occupancy which was very spacious and clean. The mattress was a little soft for me but guess that's more down to personal preference. Not sure if it was the stone walls but I couldn't get a phone signal at all in the room but the Wi-Fi works perfectly well if you want to do anything other than call someone. The only real downside for me in terms of the room was the noise from the bar. I had asked for a quiet room but the room I had (Anchor) was directly over the bar. It wasn't terrible but the noise did travel quite a bit and you might need to use ear plugs if you're sensitive to such things. The other minor niggle was struggling to get a parking space in the car park when I returned on an evening. It is large (though cobbled and VERY bumpy!) but the pub was very popular on both Fri and Sat night.

Posted by , from Worcester on 30 Jan 2017

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Renovations + Closures

This property is closed from 2 November 2020 to 2 December 2020 (dates subject to change).

The following facilities or services will be unavailable from December 25 2020 to December 25 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Daily housekeeping
  • Dining venue(s)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Rashleigh Arms also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available. This 4-star St Austell inn is smoke free.

  • 8 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Front desk (limited hours)
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: St Austell Station (2.5 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Rashleigh Arms offers 8 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. This St Austell inn provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Deep-soaking tub
  • In-room dining
  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

On-site venue – This restaurant serves breakfast, lunch and dinner.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 10 AM - 11 PM. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10 AM - 11 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Rashleigh Arms

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of We're Good To Go (UK) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • No gap period between guests' stays

Hotel Names

  • Rashleigh Arms Inn St Austell
  • Rashleigh Arms Inn
  • Rashleigh Arms St Austell
  • Rashleigh Arms
  • Rashleigh Arms Inn
  • Rashleigh Arms St Austell
  • Rashleigh Arms Inn St Austell

You should know

  • Pets and service animals are not allowed on site.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.