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"This is a charming arts and craft hotel in a great location. The initial room we were allocated was not fit for purpose as far as heat in the room was ... " More

By a verified traveller on Fri 16 Aug 2019

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Hotel Description

Our customers tell us that they enjoy the free breakfast at Trevalsa Court Hotel. During your stay, you're just a quick walk from Cornwall Area of Outstanding Natural Beauty. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 15 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests like the breakfast and restaurant
  • Steps from Cornwall Area of Outstanding Natural Beauty and Little Polstreath
  • Dogs welcome for a fee (restrictions apply)

Economy Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£90* Per night/room 9 Jul - 10 Jul

Double or Twin Room, Partial Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double Room, 1 Double Bed, Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Twin Room, Garden View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Double Room, Sea View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Trevalsa Court Hotel ratings based on 1 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Trevalsa Court Hotel

Couples (1)
3 out of 5
This is a charming arts and craft hotel in a great location. The initial room we were allocated was not fit for purpose as far as heat in the room was concerned. We discovered that room 5 was over the boiler room and fans from the kitchen. It was unbearably hot. We mentioned this to the proprietor who fobbed us off and discounted my observation about the bathroom light which extremely hot with no working vent. He countered that normally his guest complained about the lack of heat. Anyway he said he would look at it. When we arrived back in the room after a short walk, we discovered not only was it still too hot but full of the smells from the kitchen. We put up with it for a bit then asked for a room change. The young lady in charge was great, she found us room with the same sea view and it was more comfortable as far as the heat was concerned and she made sure that we would not be asked to move again by juggling the bookings. Interestingly the bathroom light in this room was not hot at all and there was a vent that worked. The breakfast was an experience. First morning, everything worked fine, next morning I asked for a soft poached egg and my wife a soft fried egg. For some reason, we were forgotten about and after a while when I asked the gentleman in charge he seemed to be aware of the issue and immediately said it was on its way. However when it arrived, the eggs were well done.

Posted by on 16 Aug 2019

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Trevalsa Court Hotel. Self parking is free. This 3-star St Austell hotel is smoke free.

  • 15 guestrooms or units
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newquay (NQY-Newquay Cornwall) (33.1 km / 20.6 mi)
  • Train station: St Austell Station (8.8 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Trevalsa Court Hotel offers 15 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathrobes, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board available
  • Desk

Food & Drink

Guests are served a free full breakfast daily from 8:30 AM to 10 AM.

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 11 PM. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 11 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 25.0 per day.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Trevalsa Hotel St Austell
  • Trevalsa St Austell
  • Trevalsa Court Hotel St Austell
  • Trevalsa Court St Austell
  • Trevalsa Court Hotel Hotel
  • Trevalsa Court Hotel St Austell
  • Trevalsa Court Hotel Hotel St Austell

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.