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"Pros - gardens were lovely, a real sun trap when much colder outwith hotel. Very clean. Breakfast was good value for money at only £10. Staff were lov ... " More

By a verified traveller on Tue 28 Sep 2021

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Garden Pool View Double or Twin with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Garden Pool View Double or Twin

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Apollo Hotel. During your stay, you're just a quick walk from Channel Islands. Features include free WiFi in public areas and free self-parking, plus 2 bars.

  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Le Petit Jardin
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the helpful staff
  • Steps from Channel Islands and 4 minutes on foot from Jersey Arts Centre

Apollo Hotel ratings based on 39 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Apollo Hotel

Everyone (12) Couples (20) Family (3) Friends (4)
4 out of 5
Pros - gardens were lovely, a real sun trap when much colder outwith hotel. Very clean. Breakfast was good value for money at only £10. Staff were lovely. Cons - my room was on main road so quite noisy. Zero soundproofing from upstairs, squeaking floorboards right across bed area. Toiletries provided were minimal and not replenished (1 sachet of shampoo and 2 shower gels). Decor very dated (but absolutely spotless). Not all facilities open - pizza place not open during stay, bar food only available 1 day of my stay, cocktail bar wasn’t open.

Posted by on 28 Sep 2021

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Comment from Hotel Management

17 Nov 2021 by Dumitru - General Manager

Thank you for your feedback Joanna. Unfortunately we had some staff shortages due to them having to isolate, I am sorry to hear that you were not able to use all our facilities.

5 out of 5

Posted by on 25 Feb 2020

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Comment from Hotel Management

17 Mar 2020 by Reservations

Thank you for staying with us. We appreciate you taking the time to give us your feedback and hope to see you again soon.

3 out of 5
Shower is over the bath and very difficult to get the temperature correct. Went swimming twice the jacuzzi is great however the shower in the pool area although a shower unit the shower head pointed towards the wall behind as the unit for holding the head was broken so I showered by holding the head myself. The bar man in the cocktail bar was far from helpful and the bar itself was open from 6-8 not as was advised in a he hotel literature in our room

Posted by , from Scotland on 8 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by Reservations

Thank you for staying with us. .

4 out of 5
Staff are very good and breakfast excellent. Hotel looking a bit shabby and in need of refurbishment. Adequate and comfortable

Posted by on 24 Apr 2019

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Comment from Hotel Management

26 Apr 2019 by Reservations

Thank you for staying with us. We appreciate you taking the time to give us your feedback

4 out of 5
The upgraded room, the staff were very good and the breakfast buffet was excellent. The bathroom was spotless and had everything required. The room was a bit tired but acceptable but the noise from the central heating pipes was just unacceptable, so much so it made you turn up the TV to hear it and could be quite intrusive to neighbouring rooms. Having a car park on site was a bonus. The location is fantastic, literally just a couple of minutes walk to the main shopping area and bars etc.

Posted by on 13 Mar 2019

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Comment from Hotel Management

14 Mar 2019 by Reservations

Thank you for staying with us. We appreciate you taking the time to give us your feedback and hope to see you again soon.

2 out of 5
Would not recommend. Our room had cigarette smoke wafting into it from 7am until after midnight from fellow quests smoking under our bedroom window from the pool terrace area. No hot water available from our bathroom sink. When these issue were raised at reception no Manager or Duty Manager was avaiable. Would definitely not stay again.

Posted by , from Sussex on 11 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by Reservations

Thanks for letting us know.

3 out of 5
Pros: Jacuzzi and breakfast
Cons: Overall decor
Location: Shopping area, town centre and park
The Apollo is walking distance to both the pedestrian shopping area and the town centre. The rooms are adequate and comfortable enough but the hotel is a bit dated. The outdoor pool area is nice, there are sun loungers,a seating area and the pool also has a water slide for children. We particularly appreciated the indoor pool and jacuzzi, great to relax in after a days sightseeing. The buffet breakfast was excellent with ample choice and fresh toast,tea and coffee made to order. When we were there the bar area in the evening was extremely quite, barely used by the residents and lacked any ambience. Overall it’s good value for the money.

Posted by , from Edinburgh on 22 Aug 2018

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Comment from Hotel Management

22 Aug 2018 by Reservations

Thank you for staying with us. We appreciate you taking the time to give us your feedback and hope to see you again soon.

4 out of 5
Pros: cleanliness and the staff, they were very professional and friendly
Cons: An update I wold say an update to make look more modern, but we did like it just the way it is. We found it kind of cool ;
Location: Very close to the market and the shops. Brilliant
The staff were extremely helpful and very nice, despite we arrived too early for checking in,they told us we could make use of the facilities. We found it quite central and just ten minutes walking distance from the bus station. The room had a impressive view of the outside pool and a very nice restaurant

Posted by on 10 May 2018

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Comment from Hotel Management

14 May 2018 by Reservations

Thank you for staying with us. We appreciate you taking the time to give us your feedback and hope to see you again soon.

3 out of 5

Comfortable hotel

Pros: see above
Cons: see above
Location: St Hellier lively & interesting.Weather disappointing. Coach tour of Island,war + tunnels,museums in St H all good.
Comfortable well run hotel although fixtures & fittings in bedroom/bathroom very dated ,Everything worked but needs modernising.Carpet very worn.A few biscuits with coffee making facs would have been nice.Restaurant food & service very good.

Posted by , from essex on 9 Oct 2017

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5 out of 5

A short walk to town

Pros: Relaxed ambience, very approachable staff who couldn't be more helpful, even when faced with Jersey Telecom significantly upgrading their Wifi
Cons: Bathroom was a little dated
Ideal location for accessing the Jersey Archive, they are a 2 minute walk around the corner!

Posted by , from Wales on 8 Jan 2017

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Property Features

Apollo Hotel offers its guests an indoor pool, an outdoor pool, a waterslide, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Apollo Hotel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star St. Helier hotel.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Apollo Hotel offers 85 accommodations with a safe and coffee/tea makers. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining
  • Television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.

Le Petit Jardin – Overlooking the pool and garden, this restaurant only serves dinner.

Viva Pizza – Overlooking the pool, this restaurant serves lunch, dinner and light fare.

Boot and Ball – This pub serves lunch, dinner and light fare.

The cocktail bar – This cocktail bar overlooks the pool and garden.

Room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Waterskiing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 16 years old.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 16 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

  • Noise-free rooms not guaranteed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apollo Hotel St. Helier
  • Apollo St. Helier
  • Apollo Hotel Hotel
  • Apollo Hotel St. Helier
  • Apollo Hotel Hotel St. Helier
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.