"Very helpful friendly staff. Well kept hotel. Maintenance wise and housekeeping wise " More
5 Nov 2019 by Blake Albert DGM
Thank you for your rating and your comments. We look forward to inviting you back to the Grand Jersey Hotel & Spa Yours sincerely Blake Albert DGM
15 Oct 2019 by Shaun M
Dear Traveller, Thank you for taking the time to write a review following your stay with us. I was pleased to see you enjoyed your stay overall but of course were disappointed to see your comments on the breakfast chef. On Sunday morning, our delivery did not turn up as scheduled, which did mean we ran out of bacon for a period of time. The team did source bacon from an alternative supplier but this did incur delays whilst this was prepared. Please accept my apologies for this. I have shared your comments with our Executive Head Chef to raise with his team on how we communicate things moving forward. We do share all feedback with the team and I know that our spa team will be delighted to see your feedback. We look forward to welcoming you back in the future. Yours sincerely, Shaun McGachan General Manager
31 Jul 2019 by Talana Weil, Deputy General Manager
Thank you for taking the time to post a review following your recent stay. I am delighted that you enjoyed all aspects of your stay, that you found the location excellent and the staff and service first class. Thank you again for choosing Grand Jersey and I do hope we will have the pleasure to welcome you back in the near future.
3 Jun 2019 by Talana Weil, Deputy General Manager
What a lovely review, thank you! I am delighted to read your lovely comments with regards to the team, facilities and our delicious breakfast. Thank you again for choosing Grand Jersey and I do hope we will have the pleasure to welcome you back again soon.
2 Apr 2019 by Talana Weil, Deputy General Manager
Thank you for taking the time to review our hotel following your stay. I am delighted that you enjoyed your stay with us, including the stunning view and the modern interior. I do hope we will have the pleasure to welcome you back in the very near future.
22 Feb 2019 by Talana Weil, Deputy General Manager
What a lovely review, thank you! Thank you also for your personal recommendation. We look forward to welcoming you back very soon.
10 Jan 2019 by Talana Weil, Deputy General Manager
Thank you for your lovely comment! I do hope we will have the pleasure to welcome you back in the near future.
3 Nov 2018 by Talana Weil, Deputy General Manager
Thank you for taking the time to give us a lovely 5 star rating! We hope we have the pleasure to welcome you back in the near future.
8 Sep 2018 by Talana Weil, Deputy General Manager
What a wonderful review, thank you! I am delighted to read your kind comments, please be assured that I will share it with the entire team. Thank you again for choosing to stay with us; I do hope we will have the pleasure to welcome you back very soon.
Grand Jersey Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A hot tub, a sauna, and spa services are also featured at the luxury Grand Jersey Hotel & Spa. Limited free parking is available on a first-come, first-served basis. This 5-star St. Helier hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
Grand Jersey Hotel & Spa offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Tassili – This beachfront fine-dining restaurant specialises in British cuisine and only serves dinner. Reservations are required.
Victoria's – This brasserie specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Champagne Lounge – This beach bar specialises in British cuisine and serves lunch, dinner and light fare. A children's menu is available.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Children aged under 16 years old are not allowed in the swimming pool without adult supervision.
ELEMIS has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
