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"Breakfast was very poor value and thecbar too expensive " More

By a verified traveller on Sun 23 Feb 2020

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Budget Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£73* Per night/room 7 Oct - 8 Oct

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Family Room 2 adults 2 children

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Hotel De Normandie's great location. During your stay, you're just a quick walk from Havre des Pas. Free WiFi in public areas, free self-parking and an indoor pool are available. Built in 1900, this 3-star hotel has 100 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • All rooms offer 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles
  • Guests speak favourably about the beach and the value of their stay
  • 5 minutes by car from Port of Jersey and 9 minutes from St. Helier Beach
  • Ferry terminal shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel De Normandie ratings based on 10 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel De Normandie

Everyone (8) Couples (1) Family (2)
3 out of 5
Breakfast was very poor value and thecbar too expensive

Posted by on 23 Feb 2020

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Comment from Hotel Management

5 Mar 2020 by Kind Regards, Reception

Thank you for your rating and review. We value our guests feedback so we can continue to make changes to improve our service.

4 out of 5
Poor lighting in room and bathroom difficult to see to put makeup on..

Posted by on 19 Nov 2019

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Comment from Hotel Management

24 Nov 2019 by Kind Regards, Reception

Thank you for your feedback! We value your opinion and we will try our best to resolve this issue!

4 out of 5
Nice hotel and lovely staff. Prime spot for the sea front but busy road which can be a bit noisy.Lovely pub White Horse across the road which I would recommend, the food is lovely and reasonably priced.

Posted by on 16 Apr 2018

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5 out of 5

Very clean and happy staff

Clean hotel looks like it gon and had a recent refurd and pleasant staff, food was good and good price, hotel on seafront swimming pool and Jacuzzi ok, good value for money. We will b staying again

Posted by , from paignton devon on 26 Feb 2018

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5 out of 5

Nice quiet hotel just what we wanted.

Had a great time staff were great. The food was good and well priced.hotel was nice but looking a bit jaded in some places.

Posted by , from United Kingdom on 4 Dec 2017

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2 out of 5
Someone else's crisps on the carpet, someone else's sock on the floor next to the bed, an apple core on the carpet, water wouldn't drain away in the bath, because the plughole was full of hair. Breakfast was nice.

Posted by on 8 Sep 2017

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3 out of 5

Nice Hotel, Beach Opposite, On Main Road!

Pros: It was opposite a very nice beach.
Cons: Fans in the rooms would be great, it was very hot so we had the windows open. The traffic noise was awful!
Location: Very central to St Helier and easy to get around the Island from here.
The hotel is very nice, there is a lift but the floors are still very up 2 steps along a bit, around a corner then down 2/3 steps. So getting your cases to your room is a bit of a mission. Rooms are ok have everything you might need, hairdryer, tea/coffee, little soaps/bath/shampoo bottles. Breakfast is very good from fruit juices, cereal, ham & cheese, croissants, fresh fruit, toasting station, jams etc... you order your full english from your waiter. The pool looked nice but we did'nt use it, they do provide towels. Helpful Note: the car park at the De Normandie has very tight spaces, its a great idea to take out the extra £10 a day insurance just in case of any damage! You would'nt want to loose the deposit. On the downside the hotel is right on a main road and a round-a-bout, we were unlucky and got a room overlooking these roads and it is VERY noisy. (take ear plugs) it is right opposite the beach a fabulous location. A small general store across the road, the owner there he was great and a fountain of knowledge, very willing to share it. (better than the hotel) We did enjoy our stay, but would ask for a quieter room if we went again. Try to avoid 53.

Posted by , from UK on 23 Aug 2017

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3 out of 5
Bonne literie, chambre correcte mais sans plus, personnel parfois peu agréable et peu serviable (pas d'aide particulière proposée alors que nous devions partir une nuit plus tôt du fait de l'annulation de notre bateau en raison de conditions météorologiques, pas d'adaptateur électrique à disposition, peu de prises dans la chambre). Petit déjeuner copieux et varié. Localisation moyenne (un arrêt de bus juste à côté de l'hôtel mais environs de l'hôtel peu agréables

Posted by on 3 Nov 2019

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4 out of 5
Rauhallinen ja siisti hotelli. Hyvät ulkoilumahdollisuudet.

Posted by on 9 Oct 2018

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4 out of 5
Location: plage agréable près de l'hotel
accueil très sympathique, et emplacement intéressant près d'un arrêt de bus. Parking voiture assez grand, petit déjeuner très copieux

Posted by on 22 Oct 2016

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Property Features

Hotel De Normandie offers its guests an indoor pool and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, tour or ticket assistance, and a fireplace in the lobby are also featured at Hotel De Normandie. Limited free parking is available on a first-come, first-served basis. This 3-star St. Saviour hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 1900
  • Dining venue
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Jersey (JER) (8.8 km / 5.5 mi)
  • Property shuttles: Ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Hotel De Normandie offers 100 forms of accommodation with a safe and coffee/tea makers. 19-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.

Cocktail Bar – This cocktail bar only serves dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 5 per pet, per night, plus a deposit of GBP 5 per day
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10 for adults and GBP 4.50 for children (approximately)
  • Pet deposit: GBP 5 per day
  • Pet fee: GBP 5 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • De Normandie St. Helier
  • Hotel De Normandie St. Helier
  • Hotel Normandie St. Helier
  • Normandie St. Helier
  • Hotel De Normandie Hotel
  • Hotel De Normandie St. Saviour
  • Hotel De Normandie Hotel St. Saviour

You should know

  • Hotel De Normandie offers transfers from the ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.