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 St. Saviour •1 Room
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The Monterey Hotel, Sure Hotel Collection by Best Western

3-star property
St Saviours Road, St. Saviour, Jersey 020 3788 4841
Choose Dates
4.3 out of 5
Very good!
See all 8 ebookers Reviews

"Staff were friendly and helpful. They had a good rapport with customers " More

By a verified traveller on Sun 04 Aug 2019

Points Of Interest

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Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£128* Per night/room 21 Apr - 22 Apr

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at The Monterey Hotel, Sure Hotel Collection by Best Western, you're just a quick walk from Ayush Wellness Spa. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.

  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Gordinis
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • Steps from Springfield Stadium and 10 minutes on foot from Jersey Arts Centre

The Monterey Hotel, Sure Hotel Collection by Best Western ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Monterey Hotel, Sure Hotel Collection by Best Western

Everyone (7)
5 out of 5
Staff were friendly and helpful. They had a good rapport with customers

Posted by on 4 Aug 2019

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4 out of 5
Very good, excellent position for walking into centre. Only thing was breakfast is too expensive unless your appetite is enormous. We had breakfast out each day.

Posted by , from Dorset on 13 Oct 2018

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4 out of 5
The Hotel is situated on St. Saviour's Road, bus routes 13 and 23 and about a 15 minute walk from the bus station Stayed in a double room with en suite which was small, clean and suited our needs, good size bed, dressing table, small television, chair and tea and coffee making facility The breakfast buffet is very good, plenty to choose from shame the staff were not very attentive we had to wait for glasses and breakfast bowls on two occasions, every morning we had to find someone to request more toast,tea and coffee, and the toast needs to stay in the toaster longer it was bordering on stale bread, other than that whinge every else was pleasing.

Posted by , from Warwickshire on 19 Apr 2018

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3 out of 5

Nice place to stay .own cap park. Close to bus sto

Nice places to visit. We walked everywhere. Caught bus occasionally.. people very polite stoped to allow you to cross roads. One down side not every road had paths

Posted by , from Gravesend Kent on 1 Oct 2017

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4 out of 5

Very welcoming and friendly hotel

I stayed at this hotel a couple of weeks ago with my elderly mother. The staff were excelent, they always had a warm smile and friendly attitude and could not do enough to for you and would take time to have a chat with you. Although the decor in our room was a little dated the hotel was spotlessly clean everywhere including the indoor and outdoor pools and gym. Although we didn't eat there every evening, when we did the food was good. The hotel is on outskirts of St.Helier wirh approx a 15 mins walk into the centre of town.

Posted by , from West Yorkshire on 26 Sep 2017

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5 out of 5

Birthday break

Pros: location,food clean hotel.., everything first class.. best of all are the staff anything they can do for you is never too much trouble in fact 10/10
Cons: nothing needs changing for us
Location: Hotel 10 mins easy walk to center .plenty of trips to do reception can book for you so you don't have to book in town
Stayed here once before was so impressed came back again for my wife's birthday .. and was not disappointed had a marvelous stay will definately be back again

Posted by , from Manchester uk on 11 Sep 2017

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5 out of 5

Good quality first class service.

Pros: The hotel was very clean in all areas, the staff were very helpful, the food was well cooked.
Cons: I am unable to find anything to complain about, good food helpful staff.
Location: The hotel is about 20min walk from the town centre, very quiet at night if you use a taxi its about 5min drive, plenty to do around the sea front area

Posted by , from uk on 5 Oct 2016

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4 out of 5

Bien situé pour visiter l île

L hôtel est proche de tout... l île est petite mais pleine d histoire Nous adorons se côté « kitch » so british avec de la moquette partout, des cuivres nettoyés tous les jours, cette ambiance au bar de vieux pub anglais, des serveurs en tenu de serveurs, pas habillé comme tout le monde, et très agréable ... L hôtel est bien équipé piscine, jaccuzy, sauna sans supplément avec prêt de serviette! Des menus uniques chaque jour... Seul bemol : l odeur de friture ou de « bouffe » dans la salle de bain et peu de choix sur le buffet au petit déjeuner mais tout y est quand même ...

Posted by , from livry sur seine on 22 Aug 2018

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About the The Monterey Hotel, Sure Hotel Collection by Best Western

Location St Saviours Road, St. Saviour, Jersey JE2 7LA

Renovations + Closures

The property is closed between 2 January and 1 March.

Property Features

The Monterey Hotel, Sure Hotel Collection by Best Western offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A fitness centre, a terrace, and tour or ticket assistance are also featured at the eco-certified The Monterey Hotel, Sure Hotel Collection by Best Western. Free self parking is available. This 3-star St. Saviour hotel is smoke free.

  • 73 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Monterey Hotel, Sure Hotel Collection by Best Western offers 73 accommodations with coffee/tea makers and a hairdryer. 38-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. This St. Saviour hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Heating
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Gordinis – This restaurant specialises in local and international cuisine and serves breakfast and dinner.

Late-night fare is available from room service (during limited hours).

Nearby Activities

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 10:00 PM
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Deposit is payable by credit card and is due 7 days prior to check-in. The property will contact guests 7 days prior to arrival to collect payment.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Cashless transactions are available

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 15
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Guests will receive an email with special check-in instructions
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.00 for adults and from GBP 9.5 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Monterey Hotel St. Helier
  • Monterey St. Helier

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:30 AM to 9:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.