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4.5 out of 5

"Excellent location. Steeped in history. Good breakfast " More

By a verified traveller on Mon 09 Mar 2020

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Pomme d'Or Hotel. During your stay, you're just a quick walk from Port of Jersey. Features include free WiFi in public areas, plus 2 bars and a restaurant. This 4-star hotel has 143 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with 24-hour room service, LED TVs and electric kettles
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and 2 bars/lounges
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the central location
  • 7 minutes by foot from Port of Jersey and a 2-minute drive from St. Helier Beach

Classic Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£139* Per night/room 5 Jul - 6 Jul

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Harbour View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Pomme d'Or Hotel ratings based on 6 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pomme d'Or Hotel

Everyone (3) Couples (2)
5 out of 5
Excellent location. Steeped in history. Good breakfast

Posted by on 9 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by N.Stump

Thank you for your feedback and I very much hope to welcome you back on a future occasion. Kind regards Norbert Stump General Manager

5 out of 5

Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by N.Stump

Thank you for your kind rating and I very much hope to welcome you back on a future occasion. Kind regards Norbert Stump General Manager

4 out of 5
Loved it going back next year. Choice of going into all hotels in the group. Friendly staff.

Posted by on 7 Nov 2019

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Comment from Hotel Management

7 Nov 2019 by N.Stump

Thank you for your feedback and I very much hope to welcome you back on a future occasion. Kind regards Norbert Stump General Manager

5 out of 5
Centrally located hortel, nice room and friendly staff

Posted by on 26 Aug 2019

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Comment from Hotel Management

1 Sep 2019 by N.Stump

Thank you for your feedback and I very much hope to welcome you back on a future occasion. Kind regards Norbert Stump General Manager

4 out of 5

Posted by on 23 Aug 2019

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Comment from Hotel Management

1 Sep 2019 by N.Stump

Thank you for your kind rating and I very much hope to welcome you back on a future occasion. Kind regards Norbert Stump General Manager

4 out of 5

Brilliant position

Pros: Central position
Cons: Shower water sprayed over floor although great care taken to ensure curtain in correct position. Unable to lower shower head.
Location: Spot on position for everything.
Access for all needs, restaurants, transport and museums excellent.

Posted by , from uk on 25 Sep 2017

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Renovations + Closures

This property is closed from 31 March 2020 to 2 July 2020 (dates subject to change).

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 6243 square feet (580 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Pomme d'Or Hotel. This 4-star St. Helier hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 6243 sq ft of conference space
  • 580 sq. m of conference space
  • Dining venue
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Jersey (JER) (7.7 km / 4.8 mi)

Room Amenities

Pomme d'Or Hotel offers 143 forms of accommodation with a safe and a hairdryer. 32-inch LED televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10:00 AM.

Harbour Room Carvery – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Cafe Bar – This brasserie serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Wharf – On-site pub. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 8.50 and GBP 15.5 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pomme d'Or
  • Pomme d'Or
  • Pomme d'Or Hotel
  • Pomme d'Or Hotel St. Helier
  • Pomme d'Or St. Helier
  • Hotel Pomme d Or
  • Pomme D'Or Hotel Jersey/St. Helier
  • Pomme Dor Jersey
  • Pomme d'Or Hotel Hotel
  • Pomme d'Or Hotel St. Helier
  • Pomme d'Or Hotel Hotel St. Helier

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.