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4.0 out of 5

"Really great accommodation; nice location and great facilities with the swimming pool complex. A few minor annoyances though - no basic condiments pr ... " More

By a verified traveller on Mon 15 Jul 2019

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Room, 2 Bedrooms (Lodge)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 2 Bedrooms, Hot Tub (Lodge)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 Bedroom (Lodge)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa, 4 Bedrooms

Bed Count 4 Full Beds Maximum Occupancy 8 Max

Villa, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa, 3 Bedrooms

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Hotel Description

Una St. Ives's great location gets high marks from our customers. During your stay, you'll be within walking distance of Carbis Bay Beach. Free WiFi in public areas, free self-parking and a full-service spa are available. This 5-star aparthotel has 27 aparthotels. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a furnished balcony/patio and an iPod docking station
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at una kitchen
  • Take a swim in the indoor pool
  • Treat yourself to detox wraps, aromatherapy or facials at Una Spa
  • On-site recreation includes a health club and a sauna
  • Guests speak favourably about the pool and the helpful staff
  • Just a 4-minute drive from Porthminster Beach and 9 minutes from St Ives Harbour
  • Dogs welcome for a fee (restrictions apply)

Una St. Ives ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Una St. Ives

4 out of 5
Really great accommodation; nice location and great facilities with the swimming pool complex. A few minor annoyances though - no basic condiments provided in the kitchen (not even salt / pepper) and poor quality bedding (clumpy synthetic duvet and pillows which were too warm for the room). Otherwise, clean, modern accommodation, decent location / base to explore Western Cornwall and very nice and helpful staff. We'd definitely return!

Posted by , from London on 15 Jul 2019

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Comment from Hotel Management

19 Jul 2019 by Danielle

Thank you so much for your recent review and feedback to us here at Una St Ives, it is genuinely appreciated. I am truly sorry to learn that you were disappointed with your bedding and the lack of condiments in your property. We really do want our guests to have the best time and holiday experience whilst with us at Una and I am sorry to learn of these issues. I am aware that the Lodges sometimes do get gifted from previous guests basic condiments such a salt and pepper, however sadly at times these do disappear. A full list of what can be found in the properties are a great way to check this on our website but I sorry that this wasn’t provided for you. I will of course feedback in regards to the bedding and ensure that we look into it further, especially as it has been hot of late. I am genuinely so grateful for this feedback and want to reassure you that we will take the learning from your comments. I have made a note of your stay with us, your feedback, and really would welcome you contacting us should you wish to stay with us again in the future for any period of time, as I would personally like to look after you. Again thank you for letting us know your experience and allowing us the opportunity to put it right. Do let me know if I can be of any further help at all and I hope you do return to Una in the near future. Kind Regards,

Property Features

Una St. Ives offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Free self parking is available. This 5-star St Ives aparthotel is smoke free.

  • 27 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Fridge
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Carbis Bay Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Una St. Ives offers 27 forms of accommodation with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate living rooms. Accommodation at this 5-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

  • In-room kitchen
  • Private balcony or patio (furnished)
  • Living room
  • iPod dock
  • Flat-screen television
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Bath or shower
  • Housekeeping (on request)
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Una kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool, a health club and a sauna.

Spa Services

Una Spa has 1 treatment room. Services include facials, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open selected days.

  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Reflexology
  • Body treatments
  • Detoxification wrap
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 8:30 AM-6:00 PM
  • Sunday-Sunday: 10:00 AM-4:00 PM
If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 6:00 PM
  • Sunday - Sunday: 10:00 AM - 4:00 PM
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fees vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Una St. Ives Resort Saint Ives
  • Una St. Ives Resort
  • Una St. Ives Saint Ives
  • Resort Una St. Ives St Ives
  • St Ives Una St. Ives Resort
  • Una St. Ives Resort
  • Resort Una St. Ives
  • Una St. Ives St Ives
  • Una St. Resort
  • Una St.
  • Una St. Ives St Ives
  • Una St. Ives Aparthotel
  • Una St. Ives Aparthotel St Ives

You should know

  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.