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4.5 out of 5

"Very coold durin this time I think could be better in spring time " More

By a verified traveller on Sun 24 Mar 2019

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Standard Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Sapphire Hotel gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Russian Museum. Features include free WiFi in public areas, plus a restaurant and a round-trip airport shuttle (surcharge). This 3.5-star hotel has 33 rooms. Enjoy your stay with amenities like free WiFi and cable TV channels in each room.

  • Air-conditioned rooms with cable TV, minibars and room service
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include concierge services, tour or ticket assistance and luggage storage
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • Steps from National Library of Russia and Catherine the Great Monument
  • Airport shuttle service available for a fee

Sapphire Hotel ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sapphire Hotel

Everyone (3) Couples (1) Family (2)
5 out of 5

Posted by on 14 Mar 2020

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Comment from Hotel Management

14 Mar 2020 by Anastasia

Dear Guest, Thank you for choosing the Sapphire hotel and the best rating. Our team is glad that you appreciated your stay at our hotel. We will be glad to see you again. Kind regards, Hotel Sapphire

4 out of 5
Very coold durin this time I think could be better in spring time

Posted by on 24 Mar 2019

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Comment from Hotel Management

27 Mar 2019 by Sapphire

Dear Anonymous Thank you for choosing Sapphire Hotel! We hope your comment about the weather in St. Petersburg! In our hotel, heating works from autumn to spring! so it’s impossible to freeze in our hotel :) Without further, wish you a happy return and we will be happy to see you again. A warm greeting from all the Sapphire hotel Team. Best wishes, Sapphire Hotel

4 out of 5
très bien situé et les petits-déjeuners tout à fait complets. le service durant les petits-déjeuners paraissaient parfois être dépasé. Il manquait souvent des verres pour les jus ou les tables n'étaient pas débarrassées assez vite mais sinon vraiment ok.

Posted by on 5 Jan 2020

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Comment from Hotel Management

5 Jan 2020 by Alexandra

Dear Guest, We are glad to know you enjoyed hospitality and location of our hotel. Sorry that you were not satisfied with the service during breakfast time. Your comments were taken into account and sent to our management. We are grateful for your feedback, it helps to make our work better. Thank you for choosing our Hotel, we hope to see you again. Kind regards, hotel Sapphire

4 out of 5
Erinomainen sijainti aivan ydinkeskustassa, silti rauhallinen huone. Metro ihan hotellin vieressä. Kivoja ravintoloita&kahviloita aivan vieressä, supermarket myös vieressä. Siisteys oikein hyvä, kokolattiamatot pieni miinus.

Posted by on 20 Oct 2019

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Comment from Hotel Management

23 Oct 2019 by Mariya

The Sapphire Hotel team thanks you for your feedback. We are very pleased that your stay at our hotel has pleased you. We are grateful that you appreciated the comfortable location and cleanliness of our rooms. The hotel has carpeted floors to reduce noise. We are very sorry that for some reasons it did not satisied you. We will be very happy to see you again! Respectfully, Hotel Sapphire!

5 out of 5
Saa kulkea vapaasti eikä aina respan kautta. Sijainti paras mahdollinen. Hiljainen. Juuri kunnostettu ja se toimenpide on onnistunut. Erinomainen hinta- laatu suhde. Tuntuu kuin asuisit omassa asunnossa.

Posted by on 14 Jul 2019

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Comment from Hotel Management

16 Jul 2019 by Ekaterina

Dear guest, Thank you for the high marks about our service quality, room comfortability and central location. We are so happy to know, that you liked staying in our hotel, and have only good memories about us! Looking forward to see you again! Best regards, Sapphire hotel team.

5 out of 5

Posted by on 2 Mar 2019

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Comment from Hotel Management

29 Apr 2019 by Sapphire

Dear Anonymous , Thank you for choosing our hotel during your visit to the city Saint-Petersburg. We also want to thank you for your time appreciateing your experience. We`re glad to know that you enjoed your stay. We try that all the services we offer are of the highest quality for the satisfaction of our clients. Thank you for appreciating our breakfasts and dinners in our restaurant. Without further, wish you a happy return and we will be happy to see you again. A warm greeting from all the Sapphire hotel Team. Best wishes, Sapphire Hotel

Property Features

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Sapphire Hotel also features tour or ticket assistance, coffee/tea in common area, and concierge services. A complete renovation of Sapphire Hotel was completed in November 2017. This 3.5-star St. Petersburg hotel is smoke free.

  • 33 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: St. Petersburg (LED-Pulkovo) (22.8 km / 14.2 mi)
  • Train station: Vitebsky Station (2.4 km / 1.5 mi)
  • Metro station: Gostiny Dvor Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Sapphire Hotel offers 33 forms of air-conditioned accommodation with minibars and a safe. Televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers. This St. Petersburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining
  • Television
  • Cable channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Sapphire Hotel has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for RUB 2500.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A mandatory registration fee of RUB 200 per person per stay for foreign citizens is charged at this property.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: RUB 1100 per vehicle (one-way)
  • Rollaway bed fee: RUB 2500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sapphire Hotel St. Petersburg
  • Sapphire St. Petersburg
  • Sapphire Hotel Hotel
  • Sapphire Hotel St. Petersburg
  • Sapphire Hotel Hotel St. Petersburg

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driving licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa and migration card at check-in.
  • Sapphire Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.