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4.7 out of 5

"Parts of the outside of building are due for a refurb, mainly paint work but inside is lovely and airy. Excellent parking and a short walk to the park ... " More

By a verified traveller on Fri 11 Oct 2019

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£123* Per night/room 23 Jun - 24 Jun

Standard Twin Room with Extra Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Extra Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double with Bunk Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Suite with Bunk

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Merton Hotel's good location. During your stay, you're just a quick walk from Channel Islands. Free WiFi in public areas, 2 restaurants and 3 bars are available. This 3-star hotel has 286 rooms over 6 floors. All rooms offer flat-screen TVs and coffee makers.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee makers
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine at The Belvedere, one of the property's 2 restaurants and 3 bars/lounges
  • WiFi for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a health club and a steam room
  • Guests speak favourably about the family-friendly amenities and the clean guestrooms
  • Just a 3-minute drive from Port of Jersey and 6 minutes from Elizabeth Castle
  • Ferry terminal shuttle service available for a fee

Merton Hotel ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Merton Hotel

Everyone (1) Couples (5) Family (3)
5 out of 5

Posted by on 19 Oct 2019

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5 out of 5
Parts of the outside of building are due for a refurb, mainly paint work but inside is lovely and airy. Excellent parking and a short walk to the park and shopping area

Posted by on 11 Oct 2019

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4 out of 5
Great pool, found room a bit humid so asked for key to unlock large window, much better! Only downside was not being told on arrival there was a concessionary card for money off buying at bar & restaurants, in hotel - this would have saved my hard-up son & family a fair few pounds - we did not find out for 3 days. No excuses were given at reception when we did eventually find out. This took the shine off our stay as we did visit the bar quite a bit in the evenings.

Posted by on 8 Oct 2019

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5 out of 5
The Merton is an excellent hotel,with great amenities,and is a short walk from the centre of St.Helier.

Posted by on 6 Oct 2019

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3 out of 5
The room was very dated and it was inconvenient needing to keep the door closed when showering as it made the bathroom extemely hot. The lady who checked us in and the porters were lovely. We would have liked to have had a jug of tap water on the table at dinner as there was often not staff available to ask as they were busy clearing plates etc. The food was regularly replenished and the restaurants were clean and tidy.

Posted by on 24 Sep 2019

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5 out of 5
Nice hotel, rooms basis and a little dated but a nice friendly atmosphere. Plenty to do, swimming, gym, bars, gardens, kids entertainment, kids game room, adult entertainment...all good for 3star accommodation!

Posted by on 24 Aug 2019

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5 out of 5
great staff and service all were very good and efficient. Only downside was on two mornings, cooked breakfast was cold. Easily and quickly rectified by a microwave!

Posted by on 5 Aug 2019

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5 out of 5

Posted by on 19 Jun 2019

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5 out of 5
Great hotel. Couldn't ask for anymore at the price.

Posted by on 19 Jun 2019

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5 out of 5
Restaurant prices very high Loved the pool area Good location

Posted by on 2 Jun 2019

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Renovations + Closures

The property is closed between 17 November and 25 March.

Property Features

Merton Hotel offers its guests a complimentary water park, an outdoor tennis court, and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A poolside bar, and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. An indoor pool, a kids' pool, and a seasonal outdoor pool are also featured at the family-friendly Merton Hotel. This 3-star St. Saviour hotel is smoke free.

  • 1 building
  • 286 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 3 bars or lounges
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Indoor pool
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: Jersey (JER) (9.1 km / 5.6 mi)
  • Property shuttles: Ferry terminal shuttle

Room Amenities

Merton Hotel offers 286 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Belvedere – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.

Bonettis – Overlooking the garden, this brasserie specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Cascades – This café only serves light fare.

Jersey Joes – This restaurant specialises in American cuisine and only serves dinner.

The Commentary Box – On-site sports bar.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a water park, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

  • Prenatal massage
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Reflexology
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Individually wrapped food options are available for lunch and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 3 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Merton Hotel
  • Merton Hotel St. Saviour
  • Merton St. Saviour
  • Merton Hotel Hotel
  • Merton Hotel St. Saviour
  • Merton Hotel Hotel St. Saviour

You should know

  • Merton Hotel offers transfers from the ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.