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3.5 out of 5

"The room needs to be updated, and also offer breakfast as part of the booking. " More

By a verified traveller on Mon 13 May 2019

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£136* Per night/room 20 May - 21 May

Standard Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Windward Passage Hotel. During your stay, you're just a quick walk from Estate Hassel Island. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This 3.5-star hotel has 151 rooms over 3 floors. All rooms offer free WiFi and satellite TV channels.

  • Air-conditioned rooms with satellite TV, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the comfortable guestrooms and the location
  • 9 minutes by car from Coki Beach and 11 minutes from Sapphire Beach

Windward Passage Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Windward Passage Hotel

Everyone (2)
4 out of 5
The room needs to be updated, and also offer breakfast as part of the booking.

Posted by on 13 May 2019

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Comment from Hotel Management

3 Jun 2019 by Guest Relations

Thank you for taking the time to submit your review. Your comments have been shared with our staff!

3 out of 5
3 et1/2 étoiles pour cet hôtel? Il ne mérite au plus que 2 étoiles. Ce n'est rien d'autre qu'un motel vertical. Les chambres " rénovées" paraissent vieilles, mal entretenues. Le service d’étage est lamentable. Chambre refaite 1 fois sur 4 nuits et après avoir insiste et que le personnel en charge me dise c'est tard on est fatigué !!! La WiFi out un jour 1/2 .Le coffre fort de la chambre fermé a l’arrivée et le housekeeping répond qu'il ne sait pas comment l'ouvrir! Sinon belle vue sur l’océan mais attention aux bruits qui oblige de fermer la fenêtre tout le temps! Le balcon n'est en réalité qu'un passage de 1m de large. Trois bons points: Le personnel a l’accueil est sympa et fait le maximum pour rendre service + une navette gratuite de l’hôtel jusqu'a une plage ( baignade impossible devant l’hôtel ) et proximité du centre ville a pied. Franchement je ne recommande pas cet établissement, très cher pour ce qu'il offre et qui profite de l'inexistence de concurrence aux alentours.

Posted by , from NYC, us on 29 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Guest Relations

Thank you for taking the time to submit your review. Your comments have been shared with our staff.

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

  • Bar/lounge
  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Restaurant
  • Bar/lounge

Property Features

Windward Passage Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 2 meeting rooms available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Windward Passage Hotel. This 3.5-star St. Thomas hotel is smoke free.

  • 151 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: St. Thomas (STT-Cyril E. King) (4.4 km / 2.7 mi)

Room Amenities

Windward Passage Hotel offers 151 forms of air-conditioned accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. This St. Thomas hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:00 AM.

Windward Passage Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Periodic temperature checks are conducted on staff and guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 for adults, and USD 5 and USD 25 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Windward Hotel
  • Windward Passage Hotel
  • Windward Passage Hotel St. Thomas
  • Windward Passage St. Thomas
  • Charlotte Amalie Holiday Inn
  • Holiday Inn Charlotte Amalie
  • Windward Passage Hotel St. Thomas, U.S. Virgin Islands
  • Windward Passage
  • Windward Passage Hotel Hotel
  • Windward Passage Hotel St. Thomas
  • Windward Passage Hotel Hotel St. Thomas
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.