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"The room was ridiculously hot on arrival,opened windows but as no wind took a good 90 mins to cool down. Apart from that nice hotel " More

By a verified traveller on Sat 25 Jan 2020

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Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£82* Per night/room 9 May - 10 May

Superior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Best Western Stafford M6/J14 Tillington Hall Hotel. During your stay, you'll be close to Ancient High House. Free WiFi in public areas, free self-parking and a restaurant are available. This 3-star hotel has 91 rooms over 4 floors. Each room includes amenities such as free WiFi and satellite TV channels.

  • All rooms offer 24-hour room service, satellite TV and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the helpful staff and the location
  • 7 minutes by car from Izaak Walton Cottage and 8 minutes from Ancient High House
  • Pets welcome for a fee

Best Western Stafford M6/J14 Tillington Hall Hotel ratings based on 8 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Stafford M6/J14 Tillington Hall Hotel

Everyone (2) Couples (4) Family (2)
3 out of 5
The room was ridiculously hot on arrival,opened windows but as no wind took a good 90 mins to cool down. Apart from that nice hotel

Posted by on 25 Jan 2020

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Comment from Hotel Management

29 Jan 2020 by Rebecca H

Hi, Thank you for your review, we are sorry to see you were too hot on arrival, with the winter months we usually do have the heating on in the hotel, I'm sorry to see this was too high and took a while to cool. Its great to see other than this you enjoyed your stay. We hope you would book with us again in the future. Kind regards, Rebecca Haughton Guest Relations Manager

4 out of 5
Hotel nice and clean . Staff great .road to hotel need resurfacing due to potholes . Only.thing I think the hotel need is modernisation .but despite that lovely hotel .would recommend .

Posted by , from Telford on 14 Jul 2019

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4 out of 5

Close to town

A comfortable hotel, reasonably priced and close to the town centre with plenty of parking. The restaurant is a pleasant room but the menu is not terribly exciting, although the food is fine. I would recommend Tillington Hall.

Posted by on 26 Jan 2018

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Comment from Hotel Management

6 Feb 2018 by Emily Lewis

Dear Guest It is lovely to hear that you would recommend our hotel. We do change our menu frequently so i hope you visit again and are more happy with our menu offering. Kind Regards Emily Lewis Guest Service Manager

4 out of 5

Stafford's long-serving hotel and venue

Pros: Staff greet you with a smile and are ready to help wherever they can.
Cons: Her communal areas will at some point require a spruce-up. Her owners, Best Western, might also consider asphalting the access road (potholes).
Location: Stafford remains a semi-rural market town, served by a number of parks and attractions although you will need a car.
Booked early via TripAdv and enjoyed a great Xmas price. Tillington Hall has been serving Stafford for many decades. She has weathered pressure from numerous recessions and the new chains, and probably because of this she is not five-star standard, but she has kept afloat and rightly so as she still provides good service at a good price, plus holds many memories for many people.

Posted by , from LA on 26 Dec 2017

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Comment from Hotel Management

2 Jan 2018 by Emily Lewis

Dear Guest. Thank you for leaving such a detailed review. Your comments will help us make improvements for future guests. It is great to hear you enjoyed your stay and our staff were able to help when needed. Please stay with us again soon. Kind Regards Emily Lewis Guest Service Manager

4 out of 5

Better than I was expecting

After reading lots of negative reviews I was reluctant to stay at this hotel but I have to say I was pleasantly surprised, the staff on reception were very pleasant and very obliging, the room was again very good although both the soap dispensers In the bathroom needed a good scrub, on the whole though the room was lovely. I cannot comment on the breakfast as I was room only and thought £9.95 was a little steep for breakfast compared with competitors.

Posted by on 18 Nov 2014

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3 out of 5

Average for an above average price

Everything about the hotel was OK but just OK. However the price was more than I would usually expect to pay for a normal "budget" hotel.

Posted by on 15 Aug 2014

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3 out of 5

One night away

A bit odd hotel being redecorated and no attempt made to put on a good show no table cloths on tables and due to renovations the dining area sparse and not inviting menus not brill and breakfast really not good

Posted by on 17 Mar 2014

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2 out of 5

Disappointed

It was unfortunate the hotel was in the middle of decorating howevever little touches would have helped like flowers in the dining area table clothes on the tables pictures on some walls The food was disappointing for vegetarians a choice of 2 compared to a choice of 15 for fish and meat eaters breakfast was fair help yourself even the coffee machine Maybe early days. I felt the staff were new and did not know what to do and needed some training

Posted by on 17 Mar 2014

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About the Best Western Stafford M6/J14 Tillington Hall Hotel

Location Eccleshall Road, Stafford, England ST16 1JJ

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Best Western Stafford M6/J14 Tillington Hall Hotel. The hotel can provide concierge services and wedding services. Self parking is free. Smoking is allowed in designated areas at this 3-star Stafford hotel.

  • 91 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham Airport (BHX) (65.9 km / 40.9 mi)
  • Train station: Stafford (XVB-Stafford Train Station) (2.8 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Best Western Stafford M6/J14 Tillington Hall Hotel offers 91 forms of accommodation with coffee/tea makers and a hairdryer. Satellite televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Best Western Stafford M6/J14 Tillington Hall Hotel has a restaurant on site.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are available for GBP 5.0 per night.

Pet Policy

  • Pets: GBP 10.00 per accommodation, per night, plus a deposit of GBP 10.00 per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 13.95 per person (approximately)
  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per accommodation, per night
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Tillington Hall Hotel Stafford
  • Best Western Tillington Hall Hotel
  • Best Western Tillington Hall Stafford
  • Best Western Tillington Hall
  • BEST WESTERN Tillington Hall Hotel Stafford, Staffordshire
  • Best Western Stafford
  • Stafford Best Western
  • Best Western M6/J14 Tillington Hall Hotel
  • Best Western Stafford M6/J14 Tillington Hall
  • Best Western M6/J14 Tillington Hall
  • Best Western Stafford M6/J14 Tillington Hall Hotel Hotel
  • Best Western Stafford M6/J14 Tillington Hall Hotel Stafford
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.