29 Jan 2020 by Rebecca H
Hi, Thank you for your review, we are sorry to see you were too hot on arrival, with the winter months we usually do have the heating on in the hotel, I'm sorry to see this was too high and took a while to cool. Its great to see other than this you enjoyed your stay. We hope you would book with us again in the future. Kind regards, Rebecca Haughton Guest Relations Manager
6 Feb 2018 by Emily Lewis
Dear Guest It is lovely to hear that you would recommend our hotel. We do change our menu frequently so i hope you visit again and are more happy with our menu offering. Kind Regards Emily Lewis Guest Service Manager
2 Jan 2018 by Emily Lewis
Dear Guest. Thank you for leaving such a detailed review. Your comments will help us make improvements for future guests. It is great to hear you enjoyed your stay and our staff were able to help when needed. Please stay with us again soon. Kind Regards Emily Lewis Guest Service Manager
Due to COVID-19, this property’s food and beverage options may be limited.
There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Best Western Stafford M6/J14 Tillington Hall Hotel. The hotel can provide concierge services and wedding services. Self parking is free. Smoking is allowed in designated areas at this 3-star Stafford hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Best Western Stafford M6/J14 Tillington Hall Hotel offers 91 forms of accommodation with coffee/tea makers and a hairdryer. Satellite televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Best Western Stafford M6/J14 Tillington Hall Hotel has a restaurant on site.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.