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3.5 out of 5

"Pretty location, nice relaxed feel, nice rooms with one small exception the hot water to the shower and basin is really poor had to run gallons of was ... " More

By a verified traveller on Thu 22 Aug 2019

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£81* Per night/room 16 May - 17 May

Twin Room, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at The Moat House. During your stay, you'll be close to Cannock Chase Country Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This 4-star hotel has 41 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer separate living rooms, 24-hour room service and flat-screen TVs
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, meeting rooms and a lift
  • Guests speak favourably about the comfortable guestrooms and the helpful staff
  • Just a 4-minute drive from Cannock Chase Country Park and 12 minutes from Go Ape Cannock Chase

The Moat House ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Moat House

Couples (1) Family (1)
4 out of 5
Pretty location, nice relaxed feel, nice rooms with one small exception the hot water to the shower and basin is really poor had to run gallons of wasted water before it gets warm.

Posted by on 22 Aug 2019

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3 out of 5
Positive: nice room and general appearance. easy to park. Negative: (Very serious problem). The hotel had a wedding function going on. This spilled over into the common areas including bar. This essentially meant that instead of a pleasant time in a country hotel the evening became similiar to the experience of a football stadium. Screaming kids, crying babies. This of course is not the staff's fault. The hotel management need to sort this out because it was a horrible experience and we had to sit in our room. It was a big hotel that could have provided the wedding with exclusive areas. To be honest the more i think about it the more I am annoyed.

Posted by on 29 Apr 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. The Moat House also features dry cleaning/laundry services, 24-hour room service, and a safe deposit box at the front desk. Free self parking is available. This 4-star Stafford hotel is smoke free.

  • 41 guestrooms or units
  • English breakfast (free)
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham Airport (BHX) (58.8 km / 36.5 mi)
  • Train station: Penkridge Station (4.9 km / 3 mi)
  • Parking: Free self parking

Room Amenities

The Moat House offers 41 forms of accommodation with a safe and coffee/tea makers. This accommodation offers separate living rooms. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Living room
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free English breakfast daily from 8 AM to 10 AM.

Orangery Restaurant – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Moat House Hotel Acton Trussell, Stafford
  • Moat House Hotel
  • Moat House Acton Trussell, Stafford
  • Moat House
  • The Moat House Acton Trussell UK - Staffordshire
  • Moat Hotel Acton Trussell
  • The Moat House Acton Trussell Hotel
  • Moat House Hotel Stafford
  • Moat House Stafford
  • The Moat House Hotel
  • The Moat House Stafford
  • The Moat House Hotel Stafford
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.