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4.2 out of 5

"Really nice place with a good bar and nice staff - breakfast was excellent " More

By a verified traveller on Tue 24 Mar 2020

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£46* Per night/room 17 May - 18 May

Superior Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The Swan Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Ancient High House. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This 3.5-star hotel has 31 rooms over 3 floors. Free WiFi and cable TV channels are available in all rooms.

  • All rooms offer 24-hour room service, cable TV and premium bedding
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Swan Brasserie, a brasserie that serves British cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Ancient High House and 8 minutes from Cannock Chase Country Park

The Swan Hotel ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Swan Hotel

Everyone (3) Couples (1) Family (1)
5 out of 5

Posted by on 17 Oct 2020

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Comment from Hotel Management

4 Nov 2020 by Reservations

Thank you for your feedback

5 out of 5
Really nice place with a good bar and nice staff - breakfast was excellent

Posted by on 24 Mar 2020

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4 out of 5
We really like this property and have stayed a few times. The room we had was ideal for us but there was steep staircase to the rooms which could hsve been a challenge to other guests.

Posted by on 1 Sep 2019

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2 out of 5
Very disappointing. Young staff are well-meaning, but not adequately trained. Furniture in dining room not suitable for mobility-impaired guests. Table & crockery sticky at breakfast. Sugar cubes should have tongs. Unwrapped butter attracts foreign bodies. "Brown" bread contained seeds. I hope they do not include sesame, as I was not warned about this, or asked whether I have an allergy. Shower head left out of reach. Tall people can easily push gead upwards, but shorter people can't reach to slide down.

Posted by on 2 Jun 2019

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5 out of 5

The Swan Stafford

Pros: The building, staff and food
Cons: Slighly bigger car park spaces
Location: Right in the middle of town.
Historic building in centre of Stafford . Clean and tidy rooms, fantastic food and helpvul staff. Would definately stay again.

Posted by , from London on 17 Feb 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a garden are also featured at The Swan Hotel. Free self parking is available. This 3.5-star Stafford hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham Airport (BHX) (62.7 km / 39 mi)
  • Train station: Stafford (XVB-Stafford Train Station) (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

The Swan Hotel offers 31 forms of accommodation with coffee/tea makers and a hairdryer. Beds feature premium bedding. Cable televisions are provided. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

The Swan Brasserie – This brasserie specialises in British cuisine. Guests can enjoy drinks at the bar.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.00 per stay.
  • Cots (infant beds) are available for GBP 10.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 6.00 and GBP 13.00 for adults, and GBP 2.00 and GBP 7.50 for children (approximately)
  • Crib (infant bed) fee: GBP 10.00 per stay
  • Rollaway bed fee: GBP 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swan Hotel Stafford
  • Swan Stafford
  • The Swan Hotel Hotel
  • The Swan Hotel Stafford
  • The Swan Hotel Hotel Stafford
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.