14 Oct 2019 by Ian
Please except our apologies for the shortcomings experienced during your stay. We pride ourselves with giving good service ,witch we failed in during your stay. All comments made will be investigated.
8 Oct 2019 by Ian
Many thanks for taking the time in leaving a review we look forward to welcoming you back to the Novotel in the near future
26 Jun 2019 by JohnCGM
Dear Anon Thank you for your review, John
28 May 2019 by JohnCGM
Dear Anon Thank you for review We look forward to seeing you again very soon. Regards John
18 Mar 2019 by JohnCGM
Dear Anonymous Thank you for your kind review. John
21 Jan 2019 by JohnCGM
Dear Anon Thank you for your kind review, I hope to see you again very soon. John
20 Dec 2018 by JohnCGM
Dear Anon Thank you for your review, I will be addressing these issues as this is far from our usual level of service. John
19 Nov 2018 by JohnCGM
Dear Sam, I apologise that we did not meet your expectations and I am sorry for the inconvenience caused. John
11 Nov 2017 by John Carroll
Dear R , Thank you for your review about your recent stay, I will look into the speed of our lift and we hope that we have the opportunity to welcome you back in the near future. Regards John Carroll Operations Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4865 square feet (452 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Novotel Stevenage. Self parking is free. A complete renovation of Novotel Stevenage was completed in July 2016. This 4-star Stevenage hotel is smoke free.
Available in all rooms: Free WiFi , Wired Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
Novotel Stevenage offers 102 forms of air-conditioned accommodation with minibars and a safe. Digital televisions are provided. Bathrooms include a combined bath/shower unit and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily from 8 AM to 10 AM.
Elements – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Hotel Bar – This bar only serves light fare.
24-hour room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Guests parking at this property must register their vehicle details with reception. Failure to comply with the parking terms and conditions will result in a fine.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.