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3.5 out of 5

"Decent, classic, friendly staff, clean, near town, serene " More

By a verified traveller on Thu 16 Jan 2020

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Hotel Description

The breakfast at The Roebuck Inn gets good marks from our customers. During your stay, you'll be close to Knebworth House. Free WiFi in public areas, free self-parking and a restaurant are available. This 3-star hotel has 26 rooms. Free WiFi and cable TV channels are available in all rooms.

  • Air-conditioned rooms with cable TV, room service (during limited hours) and premium bedding
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front-desk safe and meeting rooms
  • Guests have good things to say about the accommodation for the comfy beds and low noise level
  • 6 minutes by car from Knebworth House and 9 minutes from Welwyn Roman Baths

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£55* Per night/room 22 Feb - 23 Feb

Family Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

The Roebuck Inn ratings based on 4 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Roebuck Inn

Everyone (1) Family (4)
5 out of 5
Decent, classic, friendly staff, clean, near town, serene

Posted by on 16 Jan 2020

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Comment from Hotel Management

18 Jan 2020 by A

Dear Guest, Thanks for your positive feed back. It's pleasing to hear that you had a pleasant stay with us. Your positive feed will give our team the extra motivation to continue the good work and do better. We hope to welcome you in the near future. Kind Regards Andrew

5 out of 5
The people was lovely and also the place was clean and peaceful

Posted by on 5 Dec 2019

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Comment from Hotel Management

6 Dec 2019 by A

Dear Guest, Thanks for your positive review. Glad to hear that you had a comfortable stay with us. Your positive review will give extra motivation to do even better. We hope to welcome you in the near future. Kind Regards Andrew

2 out of 5
Feels very dated, all fixtures and fitting tired/old and wobbly in use. Decor in desperate need of updating throughout.

Posted by on 20 Jun 2019

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Comment from Hotel Management

21 Jun 2019 by Andrew

Dear Guest, Thanks for your feed back. Let me assure you that your comments had been taken in a positive way and like to inform you that we have plans in place for refurbishment in the near future. Hope you will give us 1 more chance to serve you better. Kind Regards Andrew

2 out of 5
Cons: Better wifi, decor and furniture.
Wifi was not available during the stay, the decor is in dire need of attention, the bed / mattress has certainly seen better days and the TV channels were not all working, as the signal was v. poor. The bathroom was acceptable, but had no heating and was very cold first thing (temp outside was -5). However, the staff are friendly and pleasant to talk to. Also, I have heard very good things about their Indian cuisine, although I have not yet eaten an evening meal here.

Posted by on 20 Jan 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly The Roebuck Inn also features a garden, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3-star Stevenage hotel is smoke free.

  • 26 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (LTN-Luton) (26.4 km / 16.4 mi)
  • Train station: Knebworth Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

The Roebuck Inn offers 26 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Stevenage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:30 AM to 10:00 AM.

Nirvana – This restaurant only serves dinner.Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking, a general deposit will also be taken at the time of check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 7.95 for adults and GBP 5.95 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Roebuck
  • Best Western Roebuck Inn
  • Best Western Roebuck Inn Stevenage
  • Best Western Roebuck Stevenage
  • Roebuck Inn
  • Best Western Stevenage
  • Stevenage Best Western
  • Roebuck Inn Stevenage
  • Roebuck Stevenage
  • The Roebuck Inn Hotel
  • The Roebuck Inn Stevenage
  • The Roebuck Inn Hotel Stevenage
url importing https://www.ebookers.com/Stevenage-Hotels-The-Roebuck-Inn.h888522-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.