21 May 2018 by Patrick Fitzgerald
Good morning, Thanks for your review, and comments, which are noted.
23 Mar 2018 by Patrick Fitzgerald.
Good morning Jackie, Many thanks for your great review, which I will share with the team. We look forward to your next visit.
16 Mar 2018 by Patrick Fitzgerald.
Good morning, Many thanks for your review, and comments, which are noted. We look forward to welcoming you again when next in town.
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Thursday:
The following facilities are closed on Thursday:
As a guest of Best Western Stoke on Trent City Centre Hotel, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 7610 square feet (707 square metres) and includes conference centres. The business-friendly Best Western Stoke on Trent City Centre Hotel also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available. A complete renovation of Best Western Stoke on Trent City Centre Hotel was completed in December 2016. Smoking is allowed in designated areas at this 3-star Stoke-on-Trent hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , RV, bus, truck parking
Best Western Stoke on Trent City Centre Hotel offers 135 forms of accommodation with coffee/tea makers and a hairdryer. Plasma televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Restaurant 66 – This buffet restaurant specialises in British cuisine and only serves breakfast.
Bennett s Bar – This lobby lounge serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.