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Double Room with Bath

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£88* Per night/room 1 Mar - 2 Mar

Luxury Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Double or Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at The Upper House. During your stay, you'll be close to Trentham Gardens. Features include free WiFi in public areas and free self-parking, plus a restaurant. This 4-star hotel has 24 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service and coffee/tea makers
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, 3 meeting rooms and conference space
  • Guests have great things to say about the breakfast and the helpful staff
  • 12 minutes by car from Trentham Gardens and 8 minutes from Trentham Monkey Forest
  • Dogs welcome for a fee

The Upper House ratings based on 1 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Upper House

Everyone (1)
5 out of 5

Posted by on 14 Apr 2019

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Comment from Hotel Management

15 Apr 2019 by .

Thank you

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There are 3 meeting rooms available. The business-friendly The Upper House also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free. This 4-star Stoke-on-Trent hotel is smoke free.

  • 24 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Barlaston Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

The Upper House offers 24 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining
  • Flat-screen television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 7 AM to 9:30 AM.

. – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

. – This bar serves brunch and lunch. Open daily.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15.00 per pet, per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Upper House Hotel Stoke-on-Trent
  • Upper House Stoke-on-Trent
  • The Upper House Hotel
  • The Upper House Stoke-on-Trent
  • The Upper House Hotel Stoke-on-Trent

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.