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Reviews

4.0 / 5Good
36 reviews

Amenities

  • Free WiFi
  • Free parking
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Longton Park
    9 min walk
  • Popular Location
    Gladstone Pottery Museum
    4 min drive
  • Popular Location
    Britannia Stadium
    5 min drive
  • Airport
    Manchester (MAN)
    52 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-26. Try updating your dates to see prices for your trip.

    About this area

    Stoke-on-Trent

    Located in Stoke-on-Trent, Tollgate Hotel And Leisure is in the suburbs. Izaak Walton Cottage and Ancient High House are local landmarks, and some of the area's attractions include Alton Towers and Trentham Monkey Forest. St Giles Catholic Church and Dorothy Clive Garden are also worth visiting.

    Popular Location

    What's nearby

    • Longton Park - 9 min walk
    • Gladstone Pottery Museum - 4 min drive
    • Britannia Stadium - 5 min drive
    • Fenton Manor Sports Complex - 9 min drive
    • Trentham Gardens - 10 min drive

    Getting around

    • Wedgwood Station - 4 min drive
    • Birmingham (BHX) - 68 min drive

    About this property

    Tollgate Hotel And Leisure

    This smoke-free hotel features a restaurant, 2 bars/lounges and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. All 24 rooms offer free WiFi, electric kettles and flat-screen TVs with digital channels. Free bottled water, hairdryers and safes are among the other amenities that guests will find.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking

    Food and drink

    Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends: GBP 7.95 for adults and GBP 4.95 for children
    1 restaurant
    2 bars/lounges
    Coffee/tea in a common area

    Things to do

    Fitness centre

    Family friendly

    Dry-cleaning service
    Free cots/infant beds
    Laundry facilities

    Conveniences

    No lifts

    Guest services

    Daily housekeeping
    Dry-cleaning service
    Front desk (limited hours)
    Hair salon
    Laundry facilities
    Luggage storage
    Tour/ticket assistance

    Languages spoken

    English

    Business services

    4 meeting rooms
    Business centre
    Conference space

    Outdoors

    Garden
    Picnic area
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom

    More

    Smoke-free property
    TV in reception

    Room amenities

    Bedroom

    Free cots/infant beds
    Heating
    Linens

    Bathroom

    Hairdryer
    Shower/bathtub combination
    Towels

    Entertainment

    digital channels
    flat-screen TV

    Food and drink

    Electric kettle
    Free bottled water

    More

    Desk
    Iron/ironing board (on request)
    Safe
    4.0
    5 - Excellent
    13
    4 - Good
    14
    3 - Okay
    6
    2 - Mediocre
    1
    1 - Poor
    2
    3.9
    Cleanliness
    4.1
    Service and Staff
    4.4
    Amenities
    3.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Oct 2019

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    This is the email sent - No response We stayed at Tollgate hotel on 12th October in room 208 after seeing the reviews and booking through expedia. It is one of the worst hotels and I stayed in and definitely not worth the £60+ I paid. Issues that we faced: It is suppose to be free wifi but we did not receive a code so could not use it. We were told on departure which was not acceptable Once the toilet flushed, it took over 20 minutes to refill to flush again - we were told on departure it is due to pumping your own water but this should be stated before booking. (I suffer with bowel problems but couldnt go as couldnt flush) The curtains didnt meet properly which means that not as much privacy - this is due to damaged rings not being taken off Some of the light bulbs didnt work and 1 didnt switch off overnight The bed was 2 singles pushed together which one was higher than the other and the pillows were as flat as a pancake We paid for breakfast but wasnt explained how it worked and what we got for our money When eating breakfast, noone came to check on us if the breakfast was ok and didnt clear our plates as they were more interested in talking and laughing in the kithcen. When I spoke to the duty manager, she did not seem shocked by some of the comments No

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent accommodation.

    Excellent accommodation, good food, drink, breakfast and service. The surroundings were also excellent.

    Stayed 1 night in Jul 2019

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